Wuzutech Reviews 104

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, most reviewers were let down by their experience overall. Many customers report significant issues with customer service, citing unresponsiveness, difficulty reaching support, and a lack of follow-up on inquiries. People frequently experienced problems with orders, including missing items, incorrect sizes, and products not arriving as expected. Additionally, many found the response time from the company to be very slow or non-existent. The minority of people were satisfied with the products and customer service, noting helpful interactions and effective resolutions to their issues. Some customers were happy with the quality of certain products, such as a no-bark device and a bird feeder camera, finding them to be effective and of high quality.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While some report quick delivery and easy setup for items... See more

Customer service

People report negative experiences with customer service. Many consumers express disappointment, citing... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report quick delivery and... See more

Response time

Customers express significant frustration and dissatisfaction with response times. Many reviewers report no... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing significant dissatisfaction.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Received the Happy Birdy feeder, which made it all of two days before animal damage. This is not squirrel proof at all. Within two days of putting it up, squirrels had chewed off the charging cord at... See more

Rated 2 out of 5 stars

I purchased towels on a "Buy 3 get 4 free deal". The listing said it was $12.85 each, leading me to believe the deal was roughly $42 for 7 towels. Instead, they charged me $13 for 7 towels, $90 tota... See more

Company replied

Rated 2 out of 5 stars

The product itself may or may not be great, we never opened it because it was a gift for someone and they didn't want it so we returned it as is. The problem is in customer service/returns - I did ex... See more

Company replied

Rated 1 out of 5 stars

Initial order didn't include the rings, just the charger. Then they added the rings. Shipping later added almost the full amount again in Customs fees. And most importantly, the ring is garbage. Mi... See more


Company details

Written by the company

Dive into WuzuTech's world of cutting-edge gadgets and consumer electronics, all designed to simplify and enhance your everyday life. From innovative home automation to the latest in personal tech, discover products that blend seamlessly with your lifestyle for maximum convenience and efficiency. Elevate your daily routine with the smart solutions only at WuzuTech.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

104 reviews

5-star
4-star
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1-star

Replied to 61% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great customer service

I bought a fitness ring from them a month or so ago. The ring size wouldn't work for me but I was able to return the ring (I did have to pay postage to return it) and they shipped me another ring (only charge was the return of the first ring) which I got within about a week. Customer service has been amazing! Each time I have reached out to them, I've received a reply within 24 hours and the service reps have been extremely helpful in answering my questions and helping me get my ring set up correctly! I will definately check out other products they have if for no other reason than the excellent customer service i received!

April 12, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Alert: WuzuTech Took My Money, Provided Fake Tracking Number

I purchased a smart ring from WuzuTech, but they never shipped the product. Instead, they provided a bogus UPS tracking number that led nowhere. After weeks of waiting and multiple attempts to contact their customer service, I received ridiculous, obviously mocking responses and no refund.

This company is a complete scam—they take your money, pretend to ship a product, and then pretend they care. I had to dispute the charge with my credit card company to get my money back.

Avoid WuzuTech at all costs. If you’ve been scammed, I recommend filing a complaint with the BBB and reporting them to the FTC. Don't let them take advantage of more people!

February 27, 2025
Unprompted review

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