Good things first: quick and nice costumer service. That’s why they get two stars. Other than that: wouldn’t order here again. The quality of the product is not worth the money. My clothes don’t fit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
i dont like the quality of the jacket i ordered i expected a way better quality for the price so thats what disappointed me a lot
Company replied
This time I’m Really disappointed;the dress looked good in the picture. I’will keep it and use it as a nightly ore homedress
Company replied
Company details
Written by the company
Wasser Mode ist eine moderne Wassersportmarke, die Stil, Funktionalität und Abenteuerlust vereint. Ob beim Surfen, Kiten oder Stand-Up-Paddling – unsere Kleidung und Ausrüstung sind gemacht für Höchstleistung auf dem Wasser und einen coolen Look an Land.
Contact info
Germany
- info@wwmode.de
- wwmode.de
3.2
Average
2K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great! Super !
It was a great experience with this seller.
The jacket which I ordered has good material and really stylish. I’ll buy either them again. Recommended!
April 10, 2025
Unprompted review
Reply from WW Mode
Hallo S.Icemann,
Thank you for the fantastic review! We’re so glad you had a great experience with us. We truly appreciate your support and look forward to serving you again soon!
The coat I bought wasn't worthed
The coat I bought wasn't worthed almost 80€. Somewhere else I would have found it for 30€ max. The site said I would have received it in max 1 week. I waited for 14 days, I wrote ro the customer care and they answered : We don't know when the final delivery will take place. They also sent me an e-mail telling me that on the next purchase I would receive a discount of 50€, with the today's mail they say that the 50€ are a voucher. Huge scam!
March 31, 2025
Unprompted review
Reply from WW Mode
Hello Rezi,
Thank you for your feedback, and we are truly sorry to hear about your experience. We understand your disappointment about the delivery delay and your concerns about pricing. While we strive to offer competitive prices and clear delivery timelines, occasionally unforeseen delays may occur due to courier or logistics issues.
Could you please provide us with your order details? We would like to resolve this for you as quickly as possible. Your feedback is important to us, and we appreciate the opportunity to put things right.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.