0800Handyman Limited Reviews 248

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Have used 0800Handyman for many years for a wide range of household handyman jobs in London. Have found them efficient and quick. Today Colin visited and he completed all 4 jobs in 20 minutes and... See more

Company replied

Rated 5 out of 5 stars

We needed repairs and some redecorating work done due to water damage. Steve came over and gave us a quote. Once we had settled on a start date, he was prompt every day, very efficient and nothing... See more

Company replied

Rated 5 out of 5 stars

I’ve just enjoyed exceptional service once again from 0800 Handyman. Absolutely the best in the business!! 100% reliable - efficient - great value for money and super talented. Colin was able to re-... See more

Company replied

Rated 5 out of 5 stars

Our business has been using 0800 Handyman for longer than I can remember - for those small jobs which it can be difficult to get a workman: general handyman work, plumbing, electrical, decorating, and... See more

Company replied

Company details

  1. Handyman
  2. Electrician
  3. Gas Engineer
  4. Painter
  5. Plumber

Information provided by various external sources

London's longest established professional Handyman Service providing a reliable service at a predictable cost. In 2001, 0800 Handyman (then known as Redjacks) was the first of its kind to offer a scooter based professional handyman service in and around London. Purchased in 2007 by The Zockoll Group, the founding parent of Dyno-Rod (1963-2004), 0800 Handyman offers a full service from Handymen and Decorators to Electricians and Plumbers. Applying Zockoll’s fifty-five plus years of experience for service excellence is at the core of our business, we understand customer needs and consistently delivering on them combined with competitive prices and specialist people we offer a service that consistently receives customer approval.


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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Rated 5 out of 5 stars

Consistent high quality work, great service. I have used 0800 handyman...

I have used 0800 Handyman on a range of jobs for over 5 years. Jobs have included carpentry, minor electric and plumbing works, painting and general handyman tasks like putting up paintings and shelves. The service is consistently excellent, including many jobs completed on short notice, and the quality of the work high. On the one occasion where work has not been to standard, they promptly resolved the issue through sending a new tradesman and did not charge for the work that was not properly done. A reliable company which stands behind their work and I will continue to use them without hesitation. AS

June 9, 2019
Unprompted review
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Reply from 0800Handyman Limited

Dear Mr Segkar

Thank you for your positive review. We are delighted that you are happy with our services. We look forward to helping you again when you need us.

Best Regards
0800 Handyman

Rated 5 out of 5 stars

Great service

An excellent service. Colin did all the repairs today (it's the second time he's come to the house) in record time. He also repaired a squeaky floorboard that I hadn't even thought of fixing. Well done!
I'd recommend the service to anyone.

June 5, 2019
Unprompted review
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Reply from 0800Handyman Limited

Dear Rachel

Thank you for your positive review. We are delighted that you are happy with our service and Colin's work. We look forward to helping you again when you need us.

Best Regards
0800 Handyman

Rated 5 out of 5 stars

Have used 0800Handyman for many years…

Have used 0800Handyman for many years for a wide range of household handyman jobs in London. Have found them efficient and quick. Today Colin visited and he completed all 4 jobs in 20 minutes and then fixed a couple of other minor issues for me within half-an-hour. Reliable timekeeping - usually at least 5 minutes early.

May 9, 2019
Unprompted review
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Reply from 0800Handyman Limited

Dear Sue

Thank you for your positive review. We are delighted that you are happy with our service and Colin's work. We look forward to helping you again when you need us.

Best Regards
0800 Handyman

Rated 5 out of 5 stars

Delighted

Yet again absolutely delighted with 0800handyman. My job was a small one but Colin the carpenter was punctual, totally professional and advised me as the best way to do the job. Also think that the loyalty scheme is an excellent idea.

Highly recommend

April 23, 2019
Unprompted review
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Reply from 0800Handyman Limited

Hello Marilyn thank you so much for your lovely review. We are delighted that Colin did such a good job for you and that you have joined our loyalty scheme and see it as an added value to using us. We look forward to helping you again when you next need us.

Rated 5 out of 5 stars

Highly recommended

I have used 0800handyman many times for various different jobs around the house. This morning Emanuel came to fix a faulty dimmer switch. This was the first time I have requested an electrician via 0800handyman and I was very impressed. He arrived bang on time, he was courteous, friendly and efficient, and resolved the issue. I would recommend 0800handyman (and Emanuel!) without reservations and will continue to book jobs with them as and when required.

April 17, 2019
Unprompted review
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Reply from 0800Handyman Limited

Hi Faith, thank you for your positive review. We are delighted that you were happy with our service and Emanual. We look forward to helping you again when you need us.

Rated 5 out of 5 stars

I've always found 0800 very reliable

I've always found 0800 very reliable - they turn up when booked and they do a good job.

April 8, 2019
Unprompted review
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Reply from 0800Handyman Limited

Hello Steph thank you for your review, we're delighted that you are happy with our service and we look forward to helping you again soon.

Rated 5 out of 5 stars

Would highly recommend

Colin was excellent. He fitted kitchen cabinets, an oven and a kitchen sink tap coming up with sensible solutions to the challenges that arose from whoever had fitted the kitchen before! He was on time and very polite. I would use him again.

April 5, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you Sarah for your review, we are delighted that Colin did a great job and we look forward to helping you soon.

Rated 5 out of 5 stars

Great service

February 18, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thanks Vanessa for your review, we look forward to helping you again soon.

Rated 5 out of 5 stars

Handyman

Very prompt and the job was done quickly.

February 13, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you Vicky for your review, we are pleased that you were happy with our service and we look forward to helping you again soon.

Rated 5 out of 5 stars

Great service

I've used 0800 Handyman many times and they've been consistently great.

February 7, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you Paul for your review, we look forward to helping you again soon.

Rated 5 out of 5 stars

Speedy and efficient

The electrician arrived on time, very quickly sorted out the problem and went off to a local electrical supplier for replacement parts. He returned quickly, fitted the parts and the under cupboard lighting in my kitchen started working. All within the space of an hour. I am very happy with the service.

February 4, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you for your review, we are pleased you are happy with our service, we look forward to helping you again.

Rated 5 out of 5 stars

Colin was great

Colin was great, turned up early, knew exactly what to do and was lovely with it!

February 4, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you Rebecca for your review, we are pleased that you are happy with our service and that Colin did a great job. We will pass the feedback on to him. We look forward to helping you again soon.

Rated 1 out of 5 stars

Unprofessional service

Completely unreliable!!
Had a slot booked, only to be told two hours before the appointment that the handyman won't be coming because he had an accident (seeing other reviewers mention this makes me think it's a complete lie).
The next day another one turned up with absolutely no clue about what he was supposed to fix. He was sent pictures of an ENTIRELY DIFFERENT FLAT by the dispatch company and had to leave without fixing anything.
We had to book a third appointment (which is already ridiculous!) and not only didn't he finish the job properly, he messed up the water pressure in the flat.

We were promised a FOURTH appointment, which (surprise!) was never entered in the system, and the handyman never showed up. Now stuck with low water pressure and an unfinished tap replacement.

Company doesn't care at all, all I've received was an insincere "sorry".

Avoid!!

January 3, 2019
Unprompted review
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Reply from 0800Handyman Limited

Thank you for your feedback we take our customer concerns very seriously. We apologise that we did have to initially reschedule the appointment due to sickness. We can confirm that the handyman was sent the wrong photos, however he needed to see the job to source the parts which he was unable to do locally. Once the parts were sourced he came back and completed the job. We can confirm that the water pressure was fine when our handyman left you. Your landlady was happy and settled our bill. All bookings need to be made with the office and not the handyman as this is when confusion arises and bookings are not confirmed. Our apology was sincere and we try our hardest to complete a job as quickly and efficiently as possible to the highest standard. Our handyman is provisionally booked to come back to you tomorrow, however the office is waiting for you to confirm this appointment.

Rated 5 out of 5 stars

No more worries about getting small jobs done!

Over the last few years, the 0800 handyman service has become the answer to all my problems!
All those jobs around the house - from small to major - now get done with minimum hassle. The "saving up" a number of jobs, and then booking a handyman for a single appointment, can also save time and money.
I have been lucky enough to re-book the same handyman over a period of several years, whose skills include include a range of jobs such as basic plumbing, carpentry, decorating, tiling and jet-washing.
I'm more than satisfied with an excellent service.

November 23, 2018
Unprompted review
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Reply from 0800Handyman Limited

Hello! Thank you for your feedback and continued support of 0800 Handyman. We are delighted that you have recieved a great service from us and are happy with the work our handyman has carried out over the years. We look forward to continuting to help you and to giving you an excellent service.

Rated 5 out of 5 stars

0800handyman Ltd (Putney) for plumbing solutions.…

0800handyman Ltd (Putney) have been extremely helpful and capable every time I have had a plumbing problem with both repairs and installations. I am a satisfied client who would certainly recommend them.

November 18, 2018
Unprompted review
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Reply from 0800Handyman Limited

Hello Jennifer thank you for your positive feedback. We look forward to helping you again in the future.

Rated 1 out of 5 stars

Really poor experience

Really poor experience. The handyman that was sent by the Putney branch had no idea how to sort out some basic repairs we needed, spent ten minutes muttering to himself and looking tbrough his bag, then made the problem worse on a cabinet door which is now stuck, and then charged £60 plus VAT for the privilege. I hadn’t used up the whole hour and still had things I needed done in the house (basic things like hanging up paintings that even he should have been able tondo) but I just couldn’t bear the idea of more inadequate attempts. Avoid.

October 31, 2018
Unprompted review
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Reply from 0800Handyman Limited

Hello, customer satisfaction is very important to us and we take it seriously when a customer is unhappy with our level of service. We are investigating this with our shop manager and we will come back to you shortly with a detailed and hopefully satisfactory response. Thank you.

Rated 3 out of 5 stars

Rude workman, overcharged, poor customer service

The plumber spent more time than agreed and although he came for a pre-visit he still went out for one hour (at lunchtime) to get some spare parts. We were charged more than they had estimated although the job was not complicated. The workman was rude and swore at my husband when he questioned the bill. Poor customer service too. I do not recommend at all.

August 21, 2018
Unprompted review
Rated 1 out of 5 stars

Used them a few times

Used them a few times. Their service level is variable. The people who come out and do your tasks are not directly employed by the company. At the company level, staff are awful. Rude, late with quotes, and charge a ridiculous amount on top of the contractors they employ. I received a quote for £3500 for laying down laminate from their head office, when the handyman had said the quote would have been about £1200. They tried to charge for 8 man days on an hourly basis, which is approximately 3 times what it should cost, rather than charging on a daily basis for a job which would take a few days. The quote they sent me was 4 days late, and i had to chase up, and pay to be quoted. Because their quote was so late, we wasted 4 days of our project time. Took it up with their manager, who didnt seem to care.
This was our 2nd bad experience with them in less than a month. Earlier this month they did a wallpaper and general paint job for us. They couldnt hang wallpaper straight so we got someone else in. Thinking it might just be the contractor we though we'd try for another service. Avoid. You're best of using taskrabbit or checkatrade. At least that way you know if you get terrible service, you're not paying 2 what the market would charge to be treated like dirt.

August 2, 2018
Unprompted review
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Reply from 0800Handyman Limited

Customer satisfaction is very important to us and we take it seriously when a customer is unhappy with our level of service. We have looked into your comments regarding our quoting and the other work that you mentioned. We can confirm that in some instances we do charge for quotes, however this cost is taken off the invoice should you decide to go ahead with the job. We can also confirm that the quote we gave to you was fully itemised and we believe this was a reasonable price for the work you requested to be done. With regard to the decorating that you claim we did for you, we do not believe that we did this work and suggest that it was another company that did it for you. We do know from our records that we have done one small job for you in the past that you were satisfied with. Please PM us with the best way to contact you so that we can discuss any other concerns that you might have.

Rated 4 out of 5 stars

Prompt, efficient, but damn expensive!

The handyman service was booked with great ease; I phoned the office and successfully booked a handyman to come around the very next day to fix a few things around the house.
The handyman arrived on time, was friendly, knew what he was doing, and got the job done well.
HOWEVER, it was expensive, expect to pay £60 per hour for labour, plus 20% VAT (£12), plus any extra materials used to complete the job. Combine this with the fact that if you have a lot of jobs to do, than the costs will add up. Just be prepared to pay more than anticipated.

February 5, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy thanks. Best to book by phone

Jeff and Vyaslav helped us with various jobs last week and we were very happy with them. Eg Vyaslav 1 hour 5 jobs including planing and rehanging bathroom door and replacing a light switch. Have used in the past too - Richard was helpful last year, fitted a ceiling light and some other jobs back then. Bookings system works better by phone than by email. Great that charges based on half hours not full hours like some more expensive competitors.

September 1, 2017
Unprompted review
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Reply from 0800Handyman Limited

Thanks so much for your positive feedback. We will be delighted to pass on your comments to the Handyman team. Noting your comments on booking by telephone, it's always good to discuss your job(s) with our customer support team who can advise on estimated time and cost in advance. Have a great week! :-)

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