1-800-Bakery.com Reviews 1,046

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I ordered for some cakes for my daughter's birthday, when we received the cake, it had become crumbled and I could not present it to her anymore. We had to run to walmart to get some for her. Waste of... See more

Rated 1 out of 5 stars

Totally disappointed. I ordered for my sons 21st birthday 5 days prior to the date. I got the email saying it would be delivered on my specified date and low and behold it is not being delivered to... See more

Rated 1 out of 5 stars

Folks, I googled this bakery and set up an account because I was looking for my favorite cake for Christmas - A Black Forest Cake w/ cherries, etc. I was excited to place my order for the $48.0... See more

Rated 4 out of 5 stars

I bought the most beautiful flamingo themed cake for my best friend bridal shower.Black velvet responded promptly to my initial request professionally and with creative flare and sent me an an invoice... See more

Company details

  1. Bakery
  2. Food Products Supplier

Information provided by various external sources

Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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Rated 1 out of 5 stars

poor delivery service

I ordered for some cakes for my daughter's birthday, when we received the cake, it had become crumbled and I could not present it to her anymore. We had to run to walmart to get some for her. Waste of money and no apologies whatsoever.

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Ridiculous Shipping! - Cost More Than The Cake!

Folks, I googled this bakery and set up an account because I was looking for my favorite cake for Christmas - A Black Forest Cake w/ cherries, etc.

I was excited to place my order for the $48.00 cake, but, I was absolutely SHOCKED at the $54.00 shipping charge!!!......$54.00 to ship a cake to Virginia??...........Are you kidding?......That is more than what the cake cost!!

Luckily, I did not hit the "continue" button for the order, but having a "first-time" customer gouged with a ridiculous $54.00 shipping charge for a $48.00 cake is NOT a good first impression.......

I will NEVER use this rip-off site and I do NOT recommend it for anyone else either!!

December 19, 2022
Unprompted review
Rated 5 out of 5 stars

I liked desserts

I liked desserts from 1-800-Bakery. They had a very good taste, which everyone likes. The service didn't impress me that much, you can work on it a little))

September 29, 2020
Unprompted review
Rated 1 out of 5 stars

Would Not Recommend

I placed an order for a cake to be delivered two days later. The site claims that they will send you a tracking number for your order. The cake should have arrived today; however, I have not received the order or a tracking number. I called their 800 number and the lady who answered claimed that she would check with the bakery to see what the issue was, but she never called back. Do not order from this company if you want the item to arrive in time for a special day. I noticed that their reviews on Facebook are very similar to my experience. It makes me question the legitimacy of some of these reviews.

August 7, 2020
Unprompted review
Rated 5 out of 5 stars

I love your desserts

I love your desserts . I swear the owner put many effort to do his businesses make the greatest bread for customers. At there you can enjoy coffee and some snacks. They are delicious. Everyone must try to dine in there . If not, you miss a one of the golden chance to eat the most delicious pastry in the world

May 3, 2020
Unprompted review
Rated 5 out of 5 stars

It's a must!!!

Exceeded all my possible and impossible expectations. That strawberry cheesecake was the best ever ever!

February 12, 2020
Unprompted review

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