1 Stop Autocentre (UK) Ltd Reviews 33

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Couldn’t be happier with one stop garage and staff, My car was recovered by road side and taken to one stop garage, they didnt even know we were coming and still they accepted me, this was late... See more

Rated 1 out of 5 stars

Would give minus rating if I could Would give minus rating if I could! Customer service is shocking! Mechanic very rude, receptionist rude at times, problem not rectified even though I was told it wa... See more

Rated 5 out of 5 stars

Booked online, got a call within an hour tI confirm everything, managed to find a time that suited both of us. Very accommodating. Staff were very friendly and polite. Will definitely be returning in... See more

Company replied

Rated 5 out of 5 stars

I’ve had my car serviced & MOT’d at Huddersfields 1 Stop Autocentre for the past few years & am very pleased with the work, the price & service. My family also use this business & I can highly recomme... See more

Company details

  1. Car Battery Store
  2. Auto Body Shop
  3. Auto Radiator Repair Service
  4. Car Equipment Accessories Store
  5. Car Service
  6. Mechanic

Information provided by various external sources

Whether your car needs a service, MOT test or a general repair, 1 Stop Autocentre in Huddersfield is here to help. Located in the heart of the town centre, we are the local car repair specialists, where you’ll get excellent service and affordable prices. We’re a family-run business that takes pride in offering our customers high-quality work without breaking the bank. We’re open six days a week, including Saturday, to carry out services and repairs on all makes and models of car. If you can’t get to our garage, then we can come to you – we offer a local collection and delivery service to our customers who don’t have time to bring the car to us. We’ll pick it up from your address, complete the work and then return it once we’re done. We also have courtesy cars for customers who have to leave their car with us overnight. Our devoted and expert technicians will carry out work to the highest standard and will ensure that the car is in full working order before it’s returned to you. All of our technicians are fully qualified, with years of experience repairing cars. At 1 Stop Autocentre, you can be sure that our expert team will always do an excellent job and offer the best customer service. If you have any questions or want more information about a job you’ve asked us to do, they will be happy to help.


Contact info

3.9

Great

TrustScore 4 out of 5

33 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

excellent service

excellent service, reminders for MOT due, freindly staff.

April 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi,

Thank you for taking the time to leave a review. We are glad to hear you were satisfied with the service provided. You’ll be pleased to know we’re also in the process of introducing MOT and service reminder stickers upon job completion.

We appreciate the feedback, and hope to see you again for any further motoring needs!

Best Regards,

Abdul

Rated 5 out of 5 stars

All great

All great! Delivery and collection free from home a bonus . Good price, friendly service.

April 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Chris,

Thank you for taking the time to leave us a review. We are glad you are satisfied with the quality and efficiency of the service provided, and hope to see you again for any further motoring needs.

Best Regards,

Abdul

Rated 5 out of 5 stars

Hands down the best garage in huddersfield

Quality service
Staff are friendly and get on with it straight away. Strongly recommend!

March 10, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Idrees,

Thank you for taking the time to leave us a review. We are glad you have been satisfied with the quality and efficiency of the service provided. You will be glad to hear we have introduced new systems, spreadsheets and logs to further improve the delivery of service.

We highly value the kind words, and hope to see you again for any further motoring needs.

Kind Regards,
Abdul

Rated 5 out of 5 stars

Reliable

great customer service as well as fast and efficient service. Will always bring my car back to these guys as I wouldn’t trust anybody else with it. thank you!

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Marie,

I would firstly like to thank you for taking the time to leave us a review. We are glad you have been satisfied with our servicing of your vehicle, and hope to continue to see you for any further motoring needs.

Best Regards,

Abdul

Rated 5 out of 5 stars

These lot never disappoint

These lot never disappoint. Had a problem with my back tire and they sorted it promptly.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Zahoor,

I would firstly like to thank you for taking the time to leave us a review. We greatly value feedback, as not only does it help us to continue to improve, it informs others of how we perform as a garage. It’s great to hear you experienced a positive service with 1 Stop. We hope to see you again for any further motoring needs.

Kind Regards,

Abdul

Rated 5 out of 5 stars

Very good service!

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Andreas,

I would firstly like to thank you for taking the time to leave us a review. We value feedback, and really appreciate the kind words. Hope to see you again for any further motoring needs.

Kind Regards,

Abdul

Rated 5 out of 5 stars

Very helpful reception staff.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Paul,

Thank you for taking the time to leave us a review. We are glad to hear you had a positive experience at 1 Stop, and hope to see you again for any further motoring needs.

Best Regards,

Abdul

Rated 1 out of 5 stars

Arrived and garage had got my appt time…

Arrived and garage had got my appt time wrong, then gave car the wrong service, then car wasn’t ready by time I was told to return and I received no phone call to call back later. Utterly disorganised.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Mr. Gulfan,

I would first like to thank you for taking the time to leave a review. Please accept my sincerest apologies for the unsatisfactory experience you have had. During our busier periods, although rare, errors can occur if the right systems are not in place. Thankfully, we have made significant efforts to address our busier periods, and have now introduced various spreadsheets and logs to ensure staff members are fully aligned with job requirements. We have also introduced a limit as to the amount of jobs that can be booked on any given day. This minimises the chances of such experiences re-occurring in the future.

Please reach out and let me know if I can help any further.

Best wishes,
Abdul

Rated 5 out of 5 stars

AC condenser swap old one holed

Did. Super quick job on my ac condenser swap ery satisfied with all the work done excellent 2nd time usex previously.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi,

Thank you for taking the time to leave a review. We are glad you enjoyed your experience at 1 Stop, and hope to see you again for any further motoring needs. I'll make sure to pass your comments onto our fully qualified Mechanics!

Best Regards,

Abdul

Rated 1 out of 5 stars

Hidden cost

These guys have hidden cost, do not trust them. Started to use them for both my cars (services & MOT's) and then one year they said my car had failed the MOT due to a corroded break pipe and charged me over £150 for a small piece of rear brack pipe. Then I thought I would check how much it would cost at another garage who quoted less than half that price of £50. Was not happy and would never use these guys again.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi,

Thank you for taking the time to leave a review. Please accept my sincerest apologies for the unsatisfactory experience you have had. I accept that there may be garages who are likely to source a cheaper part and have it fitted, but we always strive to source and fit premium parts - hence the discrepancy in cost. All customers should be quoted a price, before any work is to be carried out, and so I apologise if this was not the case on this particular occasion.

In light of the above, would you be kind enough to reconsider your rating? My colleagues and I would be grateful for your empathy and understanding.

Best wishes,
Abdul

Rated 5 out of 5 stars

The full service was to my complete…Service with full satisfaction.

The full service was to my complete satisfaction alongside a very competitive price. Would certainly recommend.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Christopher,

Thank you for taking the time to leave a review. We are glad you enjoyed your experience at 1 Stop, and hope to see you again for any further motoring needs.

Best Regards,

Abdul

Rated 5 out of 5 stars

Handy

Handy, except for parking ! ! ! A good garage for all events.

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi James,

Thank you for taking the time to leave a review. I agree with your concerns regarding parking, it can be an issue if all of our bays are occupied! Thankfully, we have recently made significant efforts to accommodate incoming customers. We are glad you enjoyed your experience at 1 Stop, and hope to see you again for any further motoring needs.

Best Regards,
Abdul

Rated 5 out of 5 stars

Free car check

Got there for a free car check, everything was explained nice and clear, even made a couple of jokes woth the staff so overall very happy 👍

March 9, 2018
Unprompted review
1 Stop Autocentre (UK) Ltd logo

Reply from 1 Stop Autocentre (UK) Ltd

Hi Audrius,

Thank you for taking the time to leave a review. We are glad you enjoyed your experience at 1 Stop, and hope to see you again for any further motoring needs. I'll also make sure to pass your comments onto the staff!

Best Regards,

Abdul

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