121computers Reviews 

3
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TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

3 reviews

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4.0

All reviews

(3)

1 review in the last 12 months

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Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. 121 Re-applied Liquid Metal to Processor of failed Alienware M18. Now the laptop is running better than before it broke. Would certainly use again, VERY trustworthy!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Such a friendly helpful company

Such a friendly helpful company. I needed some specific screws for replacing laptop hinges. They were extremely helpful and didn't charge, even when I offered to pay something for their help. Thanks.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

TOTALLY PROFESSIONAL AND HELPFUL

This is a very very professional and efficient family company based in Diss. They are so helpful and never want to let a customer down no matter how tedious the problem may be and as for trust well what can I say..the youngest member Eddie was so "on it" that it was a real pleasure to have him in my home and tramnsfer data and set up my new computer at home. Value for money is a real given too....this is not a company who deals in greed but in customer service. Thank you for all the support given to me and for which I am grateful. Highly recommend. I will never hesitate to use this family company when I have an IT/computer problems as trust in their support always.

July 18, 2025
Unprompted review
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Reply from 121computers

Thank you for taking the time to review our family run business and we are delighted that we have been able to help you.

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