I purchased contracts and a pair of glasses (from their company The Framery). Ordering for bort online was easy and quick. Good follow up emails, and application of my vision insurance was painless.... See more
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The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
All of our contacts are backed by a Gajillion Percent Promise, which means if you have any issues we'll take care of it.
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They have World class, CustomerService. They make ordering my contacts easy and affordable. I love these people!

Reply from 1-800 Contacts
Reasonably priced contacts delivered promptly and no hassles.

Reply from 1-800 Contacts
They helped me figure out what I was doing wrong and got my order out very quickly. I've been using 1800contacts for years! They're great!

Reply from 1-800 Contacts
Easy, quick streamlined ordering. Love the fast and free delivery!!

Reply from 1-800 Contacts
I have used 1-800contacts for years and they are the best. Ordering is quick and easy. I always get what I ordered and the ordering process is easy.

Reply from 1-800 Contacts
The entire experience was easy and incredibly user-friendly. Shipping and delivery were both super fast, and my order arrived sooner than I expected. I'll definitely be using Q-800 Contacts from now on. Highly recommend!

Reply from 1-800 Contacts
I love using 1800Contacts! It is so easy to reorder contacts when I need them. I also order glasses through Framery and I love that i get a $25 coupon for glasses when I buy contacts!!

Reply from 1-800 Contacts

Reply from 1-800 Contacts

Reply from 1-800 Contacts
Order to receive time was super fast and safely packaged.

Reply from 1-800 Contacts
Everything was seamless from the order to delivery. I only spoke with one person, and she was very pleasant. Outstanding service!

Reply from 1-800 Contacts
1-800 Contacts is rad. They send the perfect amount of emails, including well timed reminders. The ordering process is seamless and takes no time at all. This company is the standard for vision care!

Reply from 1-800 Contacts
Easy ordering and fast shipping. They contacted me to verify my order as I had not ordered the toric that were on my rx. Best pricing around. I will continue to order from them.

Reply from 1-800 Contacts
From ordering to delivery the process was so easy. I uploaded a picture of my prescription and within thirty minutes it had been approved. I received my contacts in just a few days- will definitely use again!

Reply from 1-800 Contacts
Absolutely the best customer service I have received in a long time. They were able to assist me quickly and I actually talked to a real and very pleasant person! My contacts arrived quickly and I couldn't be happier.

Reply from 1-800 Contacts
Contacts arrived quickly in my mailbox and didn’t need to sign for them. They handle the prescription verification and that’s all. Will be ordering again.

Reply from 1-800 Contacts
1>800 Contacts is always fast and efficient. My prescription isn't as common as most but that never slows down the process of a refill. Thanks!

Reply from 1-800 Contacts
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