19westaesthetics Reviews 

1
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TrustScore 3 out of 5

3.2

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3.2

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TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

I went into the salon to inquire about a haircut and was met with extreme hostility!

I went into the salon to inquire about the possibility of getting a haircut, hopeful that they might have an opening in their schedule. Unfortunately, I was informed that there were no appointments available at that time. Out of frustration and disappointment, I let slip the word “shit” to express how I felt about not being able to get the haircut I needed. This seemingly innocuous expression of dismay prompted an immediate and disproportionate response from an employee. She aggressively confronted me, raising her voice in an unexpected manner, and instructed me to leave the premises, declaring that I was no longer welcome and should never return.

Her reaction struck me as an overreaction; however, I couldn’t help but consider that she might have been having a particularly difficult day. Regardless, I chose to leave the establishment, thinking it best to steer clear of any further confrontation. To my surprise, she insisted on following me outside. As I was getting into my car, she felt compelled to express her displeasure in a rather crude manner, flipping me off with both middle fingers—a gesture that spoke volumes about her temperament.

In response to her outrageous actions, I simply remarked, “that’s sad,” choosing to maintain my composure despite the incident. I then drove away, believing that it was best to distance myself from such unprofessional behavior. Upon reflecting on the encounter, it became apparent that her colleagues may have decided to rally around her, as when I subsequently reported the incident to the Better Business Bureau, they opted to misrepresent the actual sequence of events.

What they fail to realize is that I had recorded the entire altercation on my dash cam, capturing the truth of what transpired that day. Should they choose to escalate this matter further, I am prepared to assert my rights and take them to court for harassment, holding them accountable for their actions.

February 19, 2025
Unprompted review

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