The item came within the timeframe expected. The item was in stock, although my local store was unable to get in my size, so they seem to stock adequate variety of sizes. The item comes beautiful... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter and I went shopping for her prom dress, and from the moment we arrived, we loved the atmosphere of the place. It was warm, welcoming, and lively, with such friendly staff that we immedia... See more
My sister was served by Tamara for her prom dress. She and the whole staff are absolutely incredible! They were super helpful, honest and were a great guidance. So welcoming, caring and loving. They a... See more
Company replied
Helpful staff, Melissa was so sweet. I came here to shop for my prom dress. She gave me her honest opinion on my dress picks and even taught my mom how to tie my dress. Loved the shop’s great selectio... See more
Company details
- Women's Clothing Store
- Clothing Store
- Dress Store
- Fashion Accessories Store
- Outerwear Store
- Plus Size Clothing Store
Written by the company
1ère Avenue is a family-run Canadian boutique dedicated to exceptional client care and a personalized shopping experience for more than thirty years. As an official retailer of Joseph Ribkoff and other renowned designers, we proudly offer a curated selection of contemporary fashion that blends craftsmanship, comfort, and sophistication. Whether shopping online or visiting our boutique, clients enjoy attentive guidance from a team that values honesty, expertise, and style. Our flagship boutique features two floors of garments and accessories, with private fitting rooms designed for comfort and confidence. Whether you are searching for everyday essentials, eveningwear, or pieces for special occasions, our associates are here to help you discover silhouettes that make you feel your best. Our online experience mirrors the care found in-store, offering fast shipping, responsive customer service, and detailed product information to support a seamless shopping journey from start to finish. 1ère Avenue est une boutique familiale canadienne qui se consacre à un service client exceptionnel et à une expérience d’achat personnalisée depuis plus de trente ans. Détaillant officiel de Joseph Ribkoff et d’autres designers réputés, nous proposons une sélection soigneusement choisie de pièces contemporaines alliant qualité, confort et élégance. En boutique ou en ligne, chaque cliente bénéficie d’un accompagnement attentionné et d’une expertise sincère. Notre boutique s’étend sur deux étages de vêtements et d’accessoires, avec des cabines d’essayage privées conçues pour offrir confort et tranquillité. Que vous recherchiez des essentiels du quotidien, des tenues pour une occasion spéciale ou un look signature, notre équipe est là pour vous guider. En ligne, nous offrons une expérience fluide, un service client réactif et une livraison rapide pour vous accompagner à chaque étape.
Contact info
6890 Saint Hubert, H2S2M6, Montreal, Canada
- 1888 605 5525
- info@1ereavenue.com
- www.1ereavenue.com
4.7
Excellent
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love to quality of the products
Love to quality of the products. Shipping and delivery of goods was on time. Easy return policy. Highly recommend
April 6, 2024
Unprompted review
Good service
April 5, 2024
Unprompted review
Best on line services! Let’s not forget the quality and style of every clothes!
It’s always a pleasure to call the staff in order to have info on either my order, to have help finding an item… The clothes are even more beautiful and of quality in real.
April 1, 2024
Unprompted review
Always exceptional service and…
Always exceptional service and beautiful clothing!
March 15, 2024
Unprompted review
First time buying a dress online
First time buying a dress online. Happy with the product and the easy-breezy experience 💛
March 29, 2024
Unprompted review
Love this dress
Love this dress. Fits true to size and looks great. Flowy but not boxy, hugs in all the right places.
March 28, 2024
Unprompted review
Fantastic
Fantastic, quick service and easy returns and exchanges. Excellent selection of clothes, although I do try to purchase when the clothes are on sale.
March 27, 2024
Unprompted review
Beautifully presented
Beautifully presented. Arrived quickly. Everything fit.
March 26, 2024
Unprompted review
Great Service and Product!
You are so easy to deal with even across the Pacific!
March 26, 2024
Unprompted review
Frank Lyman floral, flowing dress
I love the Frank Lyman dress that I chose, I checked my measurements on your chart and the size fits very well. I was very surprised to receive my delivery in Australia within 5 day's from ordering.
March 26, 2024
Unprompted review
High shipment costs for returning
I did not like the fabric so I had to return the product. And then I found out I had to pay 17 euros for shipment costs. That was a nasty surprise and will prevent me from ordering again
March 18, 2024
Unprompted review
Reply from 1ère Avenue
Thank for the feedback Tonnie!
We currently offer free shipping to Europe however returns aren't covered at the moment. We'll make sure to take your review to consideration when discussing our policies in the near future :)
Exzczllznt quality goods, returns hoever problemaric
The latest orders I’ve placed , have had a serious delay in reception package at home .
Also, when an item is not ok and you want to send back or request other size, it takes weeks or sometimes even I get the return pack back at home as 1ere avenue dioesn’t bother ro accept the returns… and there you are in europe, paying taxes, paying return that isnt accepted , Though I always immidiarely forward every status of return package, Wieringa mails to custolzr sevice who ensue me to follow up.. but they dont’t
Otherwise, when your order is perfect fit… 1ere avance is offers the best brandstof, especcialy JR !!! The quality is amazing.. my wardeobe is 3/4 from 1ere avenue
Yes despore the returns, and i don’t understand why, eveeyring is perfect as showde on website
March 23, 2024
Unprompted review
Fast delivery to Australia
Fast delivery to Australia and excellent selection of clothes and sizes. The top I bought was perfect and was packaged beautifully. I will definitely be shopping with them again.
March 18, 2024
Unprompted review
Quality item
Quality item, exceptional customer service, fast delivery, beautiful packaging
March 7, 2024
Unprompted review
Received my order quicker than orders…
Received my order quicker than orders placed in the USA. Products are always well crafted, hand washable, great value for the price. sometimes sizing can be tricky, but this is the case in all online orders. Orders are nicely packed, arrive mostly wrinkle free.
February 8, 2024
Unprompted review
Beautiful dress
The dress is absolutely beautiful however it is much longer than shown in the pictures and although I’m tall at 5’9 1/2” I will have to have it shortened.
March 20, 2024
Unprompted review
Excellent choice of products
Excellent choice of products, arrived beautifully packed - I'm delighted !
March 15, 2024
Unprompted review
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