Enjoy the View / 1st Folding Reviews 

217
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Clients frequently point out that the staff members are exceptionally friendly, courteous, and efficient when managing new installations or general inquiries. Many visitors emphasize that the service provided is fast and reliable, ensuring that every project runs smoothly from start to finish. Buyers also appreciate the outstanding after-sales support, noting that the team is always prompt to resolve any maintenance issues long after the initial purchase. Consumers are consistently impressed by the high quality and durability of the products, which continue to operate smoothly across many years. Overall, individuals feel confident recommending this business for anyone seeking dependable home improvements.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting friendly engineers and prompt... See more

Staff

People report positive experiences with staff, highlighting their professionalism, efficiency, and friendly... See more

Product

Customers had ambiguous experiences with product quality over time. Many reviewers praise the attractive... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that team members are extremely... See more

Quality

Users describe positive interactions with quality, noting that the doors and frames are excellent and remain... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service. Were quick to come out to assess our leaking roof lights, despite being 8 years since they were installed. Implemented a quick temporary fix until they could come back to do a perman... See more

Rated 5 out of 5 stars

We had bifolding doors fitted by 1st Folding Doors 18 years ago and they have been excellent. Recently we had a problem with the closing mechanism and Jenny from the service team could not have been m... See more

Rated 5 out of 5 stars

If everyone cared as much as Dan to be friendly, kind, and deliver a quality service - life would be so much better. Dan and his team always let us know when they will be coming, turn up on time, let... See more

Rated 5 out of 5 stars

What an incredible service. We got in touch with them after our initial glazing company let us down, because they could not source the right height tilt only windows we wanted. Marcus came roun... See more


Company details

  1. Double Glazing Installer

Written by the company

A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(217)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

After a frustrating start

After a frustrating start , the company delivered in good time.
The engineer was very friendly and completed the job successfully.
Communication with jenny was excellent.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Problems with gasket seals and hinges were corrected. Communications from Jenny were clear and friendly and Daniel was ace in performing the work. 💯 % happy.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

The doors are incredible

The doors are incredible. We had a BIG space to fill and the team have been fantastic. The Install was quick and easy and then the post install service is first class. As expected there were a few snags on such a large space but everyone has been so helpful and following up any situation that came up. Many thanks to Jenny and Dan for their attention to detail.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Having had our doors fitted 6 years ago, the lock had stiffened and was only intermittently locking. Jenny responded to my communication immediately and booked Dan in to assess the issue the same week. Dan called ahead of arrival to notify me of when he would be at the house, which I appreciated and was very accurate. When here, Dan was professional, personable and swift it assessing and rectifying the problem. As well as simply fixing the problem, Dan also advised on door maintenance also. Thank you for such excellent service.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

First Folding’s Patio doors are massive and awesome. Installed in 2019, this was a service visit due to a lock issue. Jenny booked it. Dan turned up on time. Expert knowledge, experience & expertise and the doors are back to normal. Brilliant. Thanks guys.
Martin - Bromley

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company.

We could not recommend Enjoy the View Glazing highly enough. From start to finish the process was seamless. They replaced ALL of our windows and doors. The attention to detail was really impressive. We are absolutely delighted. If you are thinking of getting windows or doors, use them. Brilliant.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! After 16 years we needed some of the panels to be replaced. We contacted Jenny the Service Manager who arranged for a free survey, ordered the panels and they were installed as promised by Daniel and a colleague over a few hours. They adjusted the doors and replaced the lock. So pleased with the level of the support after so many years of installation. Courteous, prompt and competent!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a bi-folding door from 1st…

I bought a bi-folding door from 1st Folding Sliding Doors nine and a half years ago, and I was very happy with their service at the time.

Unfortunately, earlier this year the door stopped closing properly, so I contacted them again. Jenny, the Service Manager, was wonderful. She quickly arranged for a team to visit on a Saturday, as it was the only time I could do, and they resolved the issue as soon as possible.

They could have tried to argue that the problem was caused by me, but they didn’t. Their guarantee is 10 years on workmanship and 20 years on materials, and I can personally confirm that they truly stand by it.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Great service from a very friendly helpful comoany.
Daniel and his colleague sorted my sliding door issue out in no time.
Very professional and even demonstrated how to keep them in top condition. I would highly recommend this company

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

From the first phone contact with Jenny to report the issue we were having through to the visit from Dan to fix the issue the service was outstanding. The level of professionalism, communication and care went above and beyond our expectations. Will continue to recommend this company as we have for the last 7 years. Thank you very much.

April 1, 2026
Unprompted review

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