1 Stop Instruction Reviews 

959
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for being highly knowledgeable, patient, and supportive, fostering a comfortable and confident learning environment. Many people found the instructions clear and well-explained, contributing to an excellent and professional user experience. The quality of training is frequently highlighted, leading to successful outcomes and improved riding skills. However, some people mentioned issues with instructor behavior, describing instances of rudeness, unprofessional language, and shouting. A few other people also felt that the training was not always effective, with concerns about being pressured or not receiving adequate support, sometimes leading to feelings of being singled out or unfairly treated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as professional,... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the instructors professional,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My instructors on the day, Steve & Charlie were very informative, patient and generous with their knowledge. I'm 57 years old with no riding experience for the last 30 years and was in a class full o... See more

Rated 5 out of 5 stars

I passed my Category A motorcycle licence with One Stop Instruction. The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the ro... See more

Rated 5 out of 5 stars

Alex was the perfect instructor, serious in tone when needed and very friendly with a great sense of humour which helped lighten the mood and ease nerves. He explained things well and in an easy to... See more

Rated 5 out of 5 stars

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not muc... See more


Company details

  1. Education & Training

Information provided by various external sources

1 Stop Instruction is a professional training school catering for all of your driving needs. We provide instruction for those wishing to ride a motorcycle, drive a car, or extend their driving licences to be able to drive lorries or drive buses. Our Motorcycle Training includes: * CBT * A1/A2 Restricted Licences * DAS - Direct Access Scheme (Unrestricted Motorcycle licence) * ERS - Enhanced Rider Scheme (Advanced riding courses) * 1-2-1 Training tailored to your individual needs and requirements As well as motorcycle training, we also cater for standard driving lessons, LGV & PCV training. Our LGV training ranges from category C1 (7.5 tonnes) all the way up to the ultimate C+E licence (Articulated Lorry). We provide many training courses for the C1 licence, especially to those wishing to gain employment with the NHS, and have an exceptional pass rate! We also provide PCV training, which includes D1 (minibus) as well as the full Category D (Bus licence), which again come with superb pass rate, and are on a strict 1-2-1 basis with only you and the instructor on board at any given time. Please feel free to read the reviews and contact us if you have any further questions.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

959 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(959)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Did my CBT and DAS with 1stop

Did my CBT and DAS with 1stop. It’s been amazing. I passed my CBT, Mod 1 and Mod 2 all at first go. That’s thanks to the 1-2-1 I did with them as well. All the instructors are so knowledgeable. They are highly recommended. The best place to learn how to ride

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Full motorcycle licence

I’ve had a really great experience at this amazing school. One thing that stood out to me is the variety of instructors I’ve worked with—each one had their own unique style, but all were equally supportive, knowledgeable, and helpful in their own way. It made learning both interesting and well-rounded.

The atmosphere is friendly and welcoming . I’ve learned a lot during my time here and always felt encouraged to improve at my own pace.

I would definitely recommend this school to anyone looking to start or continue their riding journey.

Thank you for helping me pass my full motorcycle licence 😁

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you 1Stop, best in London

Thank you 1Stop, it is now probably the 3rd time I am passing my CBT with you.
But it is defiantly the best time I had so far.
Mantas is incredible at mentoring and sharing both practical and theory. He makes sure you got it and I will come again. Best CBT trainer.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent motorcycle training from…

Excellent motorcycle training from start to finish.
I completed my training with them starting from CBT and continued all the way to my full motorcycle licence. Throughout the process, every instructor I worked with was professional, knowledgeable and very supportive.
The bikes are fairly new and well maintained, and the training itself is well structured. The lesson durations are long enough to properly build confidence on the road and prepare for the tests. I also appreciated the option for 1-to-1 lessons, which helped improve specific skills.
Overall, a very positive experience and I would definitely recommend them to anyone looking for quality motorcycle training.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Almost crashed into my stationary car in a car park then had a go at ME 😂

Not a customer but they regularly use the same car park in the Ilford area as I do when playing football. They have about 80% of the car park allocated for their use -which is coned off for them to use to train learners (already a bit of an inconvenience as it often leaves us with very limited car parking spaces) but then for some reason still decide to regularly whizz around the other 20% of the car park at dangerous speeds for a car park which has pedestrians walking around it (including one drill which seems to have them encourage bikers to zoom through at full speed over a 50m distance for some reason, which by the way they do on the side used by pedestrians and cars instead of their coned off area God knows why).

A week ago I pulled into a parking space before my football game after not seeing any moving vehicles around (in the non coned off area) and opened my car door only to narrowly miss a group of 3 cyclists who had for some reason decided to whizz around my car and speed through the small gap between me and the car parked next to me right after I had pulled into the space??? I would have sympathy if this group was just learners but the individual leading the trio was a trainer and he shouted and glared at me as if I should’ve expected him to do something that dangerous and known motorbikes were going to come flying through out of nowhere in my blind spot in a car parking spot??

Not sure how any learner who learns from this company passes any tests when they have trainers that seem to coach them into thinking it’s a good idea to just randomly speed between parked cars in a car park especially after one of them has just pulled in instead of idk just driving around the car park lane like a normal vehicle or at the very worst safely filtering between cars at a low speed. Dangerous company who are actually putting pedestrians in danger during their lessons then having a go at them when they almost cause accidents.

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

I started in the morning not having a…

I started in the morning not having a clue how to start the motorbike. A few hours later I was confident to go out on the road. It helped that I ve been driving for four years which helped me with traffic. The instructor was very helpful and clear.

February 23, 2026
Unprompted review
Rated 4 out of 5 stars

Did CBT today at Ilford

Did CBT today at Ilford, IG6. Everything’s good, but it’d be better if the instructors were a bit friendlier with newbies. Feels kinda like army training because instructors are very strict. Rest overall everything was good.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Manik is an excellent instructor who…

Manik is an excellent instructor who makes the day not only clear, straightforward and full of useful expert knowledge, but also fun. I just complete me CBT with him and two other people in the cold and rain on Sunday morning at 7am and still we were smiling. That’s a testament to the good vibes.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

I passed my Category A motorcycle…

I passed my Category A motorcycle licence with One Stop Instruction.
The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the road.

All the trainers are very knowledgeable, patient, and supportive. They explain everything clearly and make sure you are fully prepared for Module 1 and Module 2.

Highly recommend One Stop Instruction to anyone who is serious about passing and becoming a safe rider. Thank you to the whole team!

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Can’t rate highly enough

Can’t rate highly enough - amazing instructors, great bikes, admin is seamless and the facilities they have access to really maximise your chances at a first time pass! 10/10

January 30, 2026
Unprompted review
Rated 1 out of 5 stars

Rude and greedy

During my recent interactions with this business, I encountered significant issues with their customer service team. The representatives I spoke to, both over the phone and via email, were not only discourteous but also displayed a complete disregard for basic etiquette. For example, responses to my queries were abrupt and dismissive, and at times, my concerns were met with impatience rather than a willingness to assist. This consistently poor communication left me feeling undervalued as a customer and made the entire experience unnecessarily stressful. Given these repeated instances of rudeness and a lack of professionalism, I strongly advise others to steer clear of this business.

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

CBT Day

Great informative day of training and instruction always picking up plenty of knowledge. Thanks again to instructors Charlie and Steve.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mantas was brilliant at teaching

Mantas was brilliant at teaching. He has a calm manner and real patience. Even if you know your stuff but still feel uneasy, do not worry. He will put you at ease and make the day genuinely enjoyable.

January 18, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look