Fastrack TyresReviews 

172
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Claudio was an absolute gentleman a proper knight in shining armour. I was in a real pickle as it was early evening and all the tyre centres were closed for the night.i had no way of getting home. So... See more

Rated 5 out of 5 stars

We were referred to Fasttrack by the RAC after a puncture. Robert came to where we were stuck, late in the evening, and changed our tyre quickly and efficiently so we could get home. Grateful such a u... See more

Rated 5 out of 5 stars

Marek communicated his availability and then when he was on his way, his estimated arrival timings clearly and accurately. He was pleasant and chatty on arrival whilst being efficient in getting on wi... See more

Rated 5 out of 5 stars

Claudio arrived well equipped and polite and completed a tyre change in less than 20 minutes. he suggested I drive around the block to check all was well - I did and it was, Thanks Fastrack Tyres

Company details

  1. Tire Shop

Information provided by various external sources

Do you have a flat tyre? Look no further as Fastrack Tyres offers a solution to your problem – we come to you! Fastrack Tyres is London’s leading and number one rated 24 hour Mobile tyre fitting company. We operate 24 hours a day, 7 days a week and 365 days a year. Our specially trained roadside technicians in their fully equipped high spec vans come to you wherever you are within 50 miles from London and we cater for a wide variety of vehicles and all tyre types. We help stranded customers every day and this is what we do best! Give us a call and leave the rest to us. We only need a few details and before you know it, our highly trained technicians will be on their way to either repair or replace your tyre in no time! We have made the process easier for the benefit of our customers, so let us solve your problem and help get you back on the road as we only exist for you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service from Raza

Absolutely fantastic service. The fitter Raza came earlier than expected and did a fantastic job. He was very friendly and went above and beyond to make the process as comfortable and smooth as possible. Very kind man. Thank you Raza, you made my day.

October 15, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for your lovely feedback! We're so pleased Raza could get to you earlier than expected and made the whole experience smooth and comfortable. He’s a valued member of our team, and we’ll be sure to pass on your kind words. We're always here when you need us — thank you again for choosing Fastrack Tyres!

Rated 5 out of 5 stars

Great experience !

Great experience !
Service was very quick and prompt .
Mainly credit goes to Rafee who attended me , he was very professional and very informative about products he suggested me .So , definitely it’s highly recommendable.

October 6, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great review! We're glad to hear you had a quick and smooth experience. Rafee will be pleased to know his professionalism and product knowledge made a strong impression. We truly appreciate your recommendation and are always here if you need us again!

Rated 5 out of 5 stars

Excellent company and customer service

Excellent company and customer service. You have to call this team if in need. I was stuck at a service station late last night after being let down by another breakdown company. I spoke to an informative, patient and brilliant gentleman on the phone. He arranged for a speedy response from an engineer in double quick time who was also an absolute professional. Great customer service when we were in need. Thank you fasttrack

August 21, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for such a thoughtful review. We're really glad our team could step in and assist when another service let you down. It's great to hear the call was handled with care and the engineer responded quickly and professionally. Providing reliable help in moments of need is exactly what we’re here for. We truly appreciate your trust and kind words — thank you for choosing Fastrack Tyres!

Rated 5 out of 5 stars

Tiago did a professional and quick job…

Tiago did a professional and quick job -we also had a nice chat about football !

June 18, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great feedback! We're glad Tiago got the job done quickly and professionally — and even better that you had a good chat along the way! We'll be sure to pass on your kind words. Always here if you need us again!

Rated 2 out of 5 stars

Fitter arrived 1 hour after stated…

Fitter arrived 1 hour after stated time.
Didn't even take the wheel or tyre off to examine the puncture, just said it can't be fixed that's £80 call our charge please.
Fitter then suggested I call the office to see if they could do me a deal on a new tyre and not charge me for another call out.
I was offered a budget tyre for £290, I can get premium tyres for that amount.
Will be staying clear of fastback tyres.

May 20, 2023
Unprompted review
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Reply from Fastrack Tyres

We're sorry to hear about your experience and appreciate you taking the time to leave feedback. We understand the frustration caused by delays and cost concerns. While our engineers assess tyre damage visually first to avoid unnecessary removal, we're always happy to explain the findings in more detail on site. Our pricing includes the emergency call-out charge, which is clearly quoted upfront.

We also understand the tyre price may have felt high — this can reflect emergency supply, mobile fitting, and time of day. That said, we’d be happy to review the details of your case if you'd like to get in touch directly. Customer satisfaction matters, and we always aim to be fair and transparent.

Rated 5 out of 5 stars

Tiago

Tiago, was so friendly, informative, quick and super efficient at replacing my car tyre today, honestly I can’t thank him enough for getting there so quickly and being so great at his job…. Simply the BEST, thank you 🙏🏼

April 16, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for such a lovely review! We’re really pleased Tiago made such a great impression — friendly, efficient, and quick service is exactly what we aim for. We’ll make sure he sees your kind words. Always here when you need us again. Thank you for choosing Fastrack Tyres! 🙏🏼

Rated 5 out of 5 stars

Pav singh

Thanks, first track tyres, for your excellent service keeping me updated through out the call out, big thanks to TIAGO who came out to replace the tyre excellent service pal, keep up the good work 👊🏼

April 10, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great feedback! We're glad you felt well-informed throughout the call-out, and it’s fantastic to hear Tiago delivered excellent service on-site. We’ll be sure to pass on your message to him. Appreciate your support — we’re always here when you need us! 👊🏼

Rated 5 out of 5 stars

Fast and efficient

ETA was 90 minutes to 2 hours, they arrived at 90 minutes on the dot, fitted the tire, and even reset the tire sensor on the dash. Friendly and efficient

February 21, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for your feedback! We're glad the team arrived right on time and handled everything efficiently — including resetting the tyre sensor. It’s great to hear the service was both friendly and professional. We’re here anytime you need us again!

Rated 5 out of 5 stars

Thank you

I had a tyre blow out on the M40 tonight. After a dreadful experience with a recovery firm, Green Flag introduced me to Zack at Fast Track. What a lovely guy. Without going into lots of detail, he guided me to a point, off motorway, where I could helped. Sorted out the right tyre, sent a,one a lovely guy to replace the tyre, check the wheel thoroughly and I was on my way. Thank you Zack and team. Highly recommended.

February 10, 2023
Unprompted review
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Reply from Fastrack Tyres

Thank you for sharing your experience — we're really sorry to hear about the trouble on the M40, but glad Zack and the team could turn things around for you. Guiding you safely off the motorway and getting everything sorted quickly is exactly what we aim for. We'll make sure both Zack and the technician know how much you appreciated their help. Thank you for the recommendation — we're always here when you need us!

Rated 5 out of 5 stars

Quick and Efficient

This company is well stocked, gives good advice (tyres are a nightmare to source), and their mobile service is second to none. I called them out today Sunday, they were here within the hour and fitted the wheel, balanced, and up running in 15 minutes. They keep all their promises. Would recommend and use again.

December 11, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great review! We're glad we could get to you quickly on a Sunday and have everything sorted within minutes. Tyre sourcing can definitely be tricky, so it's great to hear our advice and stock made things easier. We truly appreciate your trust and recommendation — always here when you need us again!

Rated 5 out of 5 stars

Fast Track to the rescue

I had a blowout yesterday evening and managed to get home safely.
Unfortunately the wheel was stuck fast and I was unable to change this myself. I made a call to Fast Track Tyres who came out to my home in under 2 hours. Excellent customer service from Marek.

November 24, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for your feedback! We're glad you got home safely and that Marek could come out promptly to assist with the stuck wheel. It’s great to hear the service met your expectations — we’ll make sure he sees your kind words. We're always here if you need us again!

Rated 5 out of 5 stars

having been let down by etyres

having been let down by etyres - who outsourced to Halfords who apparently didn't get information from Etyres I called Fast Track at 12pm by 2.30pm my new tyre was fitted. Very friendly lady who took all the information no the phone and lovely man who fitted the tire I am a very happy customer.

September 2, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for your kind words! We're really glad we could assist when other services fell short. At Fastrack Tyres, we operate our own fully equipped vans and in-house technicians — nothing is outsourced. From the moment you call, everything is handled directly by our team to avoid delays and miscommunication. We’re pleased to hear the booking process was smooth and the fitting went to plan. Always here if you need us again — 24/7, at home, work, or roadside.

Rated 5 out of 5 stars

Very professional

On the afternoon of Wednesday July the 13 I got a flat tyre. Couldn’t contact Green Flag and they had computer shot down so I get in touch with Fastrack tyre. All the staff from call handler to the mechanic were very professional and good. I highly recommend this company.

July 17, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for sharing your experience! We're glad we could help when you couldn’t get through to your breakdown service. It's great to hear that both our call handler and mechanic provided professional support throughout. We truly appreciate your recommendation and are always here when you need us.

Rated 5 out of 5 stars

Fantastic, reliable service

Third time (!) I have used them due to picking up a nail. They are consistently fantastic in terms of picking up phone at all times of the day, being very clear around when they are going to turn up and service staff being super polite and friendly. May well not be the cheapest but you really do get what you pay for.

June 13, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you so much for your continued trust — it means a lot to us! We’re really pleased to hear our team has been consistently reliable, clear, and friendly each time you’ve needed us. While we may not always be the cheapest, we’re proud to offer a dependable, responsive service that puts quality and care first. Always here when you need us again!

Rated 5 out of 5 stars

Quick and great service, replaced our tyre

Marek was really helpful and attended to us in the time specified, he shared his location so we could see how far away he was. He was quick and efficient and put us at ease and had a laugh with us, would highly recommend this company. It was organised through green flag who were also very helpful

June 11, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great feedback! We're glad Marek was able to keep you updated, arrive on time, and make the whole experience smooth and reassuring. It’s always good to hear when our customers feel at ease — and even better when there’s room for a laugh along the way! We appreciate the recommendation and will be sure to pass your kind words on to Marek. Always here if you need us again!

Rated 1 out of 5 stars

Tried to call several times and no one…

Tried to call several times and no one answered my call. And then kept on declining my call. Poor customer service

May 29, 2022
Unprompted review
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Reply from Fastrack Tyres

We’re really sorry you had trouble reaching us and that your calls weren’t answered as expected. That’s not the level of service we aim to provide. It’s possible there was a technical issue with our lines at the time, and we completely understand your frustration. If you ever need tyre assistance again, we’d appreciate the chance to make things right and show you how we normally operate — fast, responsive, and customer-first.

Rated 5 out of 5 stars

Madi came and helped me out within the…

Madi came and helped me out within the time I was told and fitted the replacement tyre in quick time. Fast efficient and professional service and a nice guy as well. I will use him again and recommend him and the company to others.

February 28, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great feedback! We're glad Madi got to you on time and provided fast, professional service. It's always good to hear when our team leaves a positive impression — we’ll be sure to pass your kind words on to him. We really appreciate the recommendation and look forward to helping you again in the future!

Rated 5 out of 5 stars

Wow got puncture Saturday 12 at night…

Wow got puncture Saturday 12 at night they were with me in15 min the service was excellent the staff was very professional very recommended

February 21, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you for the great review! We're really pleased we could get to you so quickly late on a Saturday night and provide the professional service you needed. Your recommendation means a lot — we're here 24/7 whenever you need us!

Rated 5 out of 5 stars

The technician Mahdi was very helpful

The technician Mahdi was very professional & got the work done very well. I was very surprissed they even had Tyre for my car as normally I need to wait for a week. I called in the evening as the Tyre burst and the fitted same evening.

Highly recommend there service & professionalism

Regards
Suba

January 30, 2022
Unprompted review
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Reply from Fastrack Tyres

Thank you, Suba, for the kind words! We're glad Mahdi was able to help quickly and professionally — and even more pleased we had the right tyre in stock for you the same evening. We know how frustrating long waits can be, so getting you back on the road right away is exactly what we aim for. We truly appreciate your recommendation!

Rated 5 out of 5 stars

Very helpful and prompt response

Very helpful and prompt response, sourced a specific out of stock tyre for me and fitted it on the next day. All done in 15minutes.

November 10, 2021
Unprompted review
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Reply from Fastrack Tyres

Thank you for your feedback! We're glad we could source the specific tyre you needed and get it fitted promptly the next day. Fast, reliable service is what we strive for — and we’re pleased everything was completed smoothly in just 15 minutes. Always here if you need us again!

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