Fastrack Tyres Reviews 

172
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Claudio was an absolute gentleman a proper knight in shining armour. I was in a real pickle as it was early evening and all the tyre centres were closed for the night.i had no way of getting home. So... See more

Rated 5 out of 5 stars

We were referred to Fasttrack by the RAC after a puncture. Robert came to where we were stuck, late in the evening, and changed our tyre quickly and efficiently so we could get home. Grateful such a u... See more

Rated 5 out of 5 stars

Marek communicated his availability and then when he was on his way, his estimated arrival timings clearly and accurately. He was pleasant and chatty on arrival whilst being efficient in getting on wi... See more

Rated 5 out of 5 stars

Claudio arrived well equipped and polite and completed a tyre change in less than 20 minutes. he suggested I drive around the block to check all was well - I did and it was, Thanks Fastrack Tyres

Company details

  1. Tire Shop

Information provided by various external sources

Do you have a flat tyre? Look no further as Fastrack Tyres offers a solution to your problem – we come to you! Fastrack Tyres is London’s leading and number one rated 24 hour Mobile tyre fitting company. We operate 24 hours a day, 7 days a week and 365 days a year. Our specially trained roadside technicians in their fully equipped high spec vans come to you wherever you are within 50 miles from London and we cater for a wide variety of vehicles and all tyre types. We help stranded customers every day and this is what we do best! Give us a call and leave the rest to us. We only need a few details and before you know it, our highly trained technicians will be on their way to either repair or replace your tyre in no time! We have made the process easier for the benefit of our customers, so let us solve your problem and help get you back on the road as we only exist for you!


Contact info

4.9

Excellent

TrustScore 5 out of 5

172 reviews

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4.9

All reviews

(172)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Had a long journey ahead of me from…

Had a long journey ahead of me from London and found out one of my tyres was punctured at 10pm on a Saturday night. These guys were a lifesaver in this situation (have not heard of many 24hour tyre fitting services, at least outside of London).

We were offered a reasonable quote better than some of their competitors. Marek arrived after 1 hour to change the tyre. He was friendly, courteous and professional. I would recommend this company and use them again if this unfortunate situation happens to me again. Would be useful to have these 24 hour tyre fitting services outside of London.

March 3, 2020
Unprompted review
Fastrack Tyres logo

Reply from Fastrack Tyres

Thank you for your message and your kind feedback, we are glad we have been able to meet your expectations.

Best regards!

Fastrack Tyres

Rated 5 out of 5 stars

Had a puncture to front offside tyre at…

Had a puncture to front offside tyre at 9pm on a Friday night on the M1
Found this company on Google search
What an absolute godsend
Came out within the hour
Service was 2nd to none
An absolute lovely man came to the rescue and changed our tyre and soon back on the road and absolutely top value
Didn't rip us off and even gave me some tips when looking at my old tyre
Thank you so much Fastrack Tyres
You are amazing 👍

February 22, 2020
Unprompted review
Fastrack Tyres logo

Reply from Fastrack Tyres

Thank you for your message and your kind feedback, we are glad we have been able to meet your expectations.

Best regards!

Fastrack Tyres

Rated 5 out of 5 stars

Super quick and polite service

Super quick and polite service. I needed the car ASAP for tomorrow and they came out at 2am in the morning. Outlined all costs and had someone out to change the tyre within an hour. Fully efficient service. Thanks

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

Really great service.

1:30 in the morning and I developed an unrepairable puncture. They were the only company that picked up the phone. They said it would take an hour and be £170. The fitter was there on the hour and was £170. He was professional, courteous and made an excellent job of the repair. Without companies like these I’d have been stranded. Thank you.

January 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, saved me from a bad situation when I was far from home. The mobile tyre fitter arrived exactly when I was told they would, Diego did an amazing job of helping us out and getting us back on the road, he went above and beyond to wander questions we had and provided an incredibly good service!

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

We were helped out by Jake who did a…

We were helped out by Jake who did a star job, having to go to Letchworth to source a particular tyre for us in south London on Christmas eve. He was reliable, fast and very professional - and a pleasure to work with. He and his company deserve the highest recommendation.
Jeremy

December 24, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Marek was great, sorted the tyre for us very efficiently and gave us some good advice.

December 14, 2019
Unprompted review
Rated 5 out of 5 stars

Dependable and Reassuring ( Mac - no strife )

The operator who changed my damaged tyre , Mac, did an excellent job. From the moment he introduced himself to wishing me a safe onward journey I knew I was in safe hands in getting the tyre replaced and being able to continue with my further 4 hour journey.
He explained to me the procedures involved and made the whole process easy to negotiate by his mild manner and no fuss and efficient service. He advised me on the condition of the other tyres and that too was helpful. All in all I was very happy with the service from Fasttrack Tyres and certainly would recommend them.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

Superb company, James was prompt and professional, highly recommend

First time using Fastrack Tyres following a blowout in a pothole thankfully just around the corner from home.
Really impressed with the prompt and professional service from the call centre establishing the type and size of tyre and checking pictures taken of the damage. An appointment was offered within 90 minutes and James arrived promptly just before 10pm. The van looked brand new and clean and tidy, a very professional appearance and James was very polite and helpful resolving the tyre issue and resetting the tyre sensors in the car and ensuring all tyres were at the correct pressure.

I was very stressed damaging my tyre and marking the alloy but James reassured us all could be fixed and the marked alloy was just tyre rubber which he polished off. The tyre and alloy looks superb and we are very pleased with the excellent service provided by James, a credit to the company and a company I would highly recommend.

November 18, 2019
Unprompted review
Rated 5 out of 5 stars

Really satisfied!

Really satisfied!
I had a completely flat tyre and they changed it for me within 90 minutes as promised.
Doug was prompt and really professional.
I would highly recommend their service.

November 8, 2019
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service! Very nice gentlemen on the phone, explained everything in terms of pricing & timescales. Diego was the guy who came to change my car tyre, again very professional & attentive. Top class service from start to finish! Thank you.

November 3, 2019
Unprompted review
Rated 5 out of 5 stars

Kam and his team deserve 6 stars

Kam and his team deserve 6 stars, having been badly let down by BMW Emergency Services after my tyre split on the M25 late on a Friday night they gave clear explanation of costs and timelines and understanding I was feeling stressed having been let down by my recovery company they did everything they could to get to me as quickly as possible and kept me up to date throughout on arrival times. Very fast job done by Diego and considering it was 2:00am on a very windy night on the hard shoulder I was really impressed with his professionalism. I'll be keeping their number in my phone from now on.

October 26, 2019
Unprompted review
Rated 5 out of 5 stars

Fast and efficient

Called around midnight only half expecting an answer but was answered immediately and the correct tyre confirmed to be in stock. Wait time of 2 hours was updated to an hour and the bonus was that the call out charge was waived as it was covered by manufacturers break down service which was noticed and sorted out by Fastrack and not my cars break down service!

James who did my tyre change turned up exactly on time and completed the change quickly and efficiently.

Very pleased with the service and will use again when necessary.

Just a quick note on wait times. I believe they have less people on during the day as it’s an emergency service so wait times are more likely longer daytime rather than night time

October 21, 2019
Unprompted review
Rated 5 out of 5 stars

Kris was absolutely quality

Kris was absolutely quality. Gave me updates on his where abouts and was fast and efficient when he got to me. Couldn’t recommend kris any higher he did a great job! 10/10 customer service from him

October 19, 2019
Unprompted review
Rated 2 out of 5 stars

I called the company and we agreed on a…

I called the company and we agreed on a price, but when they got to me I realised I has a spare tyre.
I asked to change the agreement before the job started, and just use my spare tyre instead however he stated he could not do anything for me because they company were not 'picking up'
I ended up paying £180! Worst day of my life

Why is it my fault if the company were not picking up?
I understand that it was an emergency but I feel that I was taken advantage of and that is the honest truth

October 15, 2019
Unprompted review
Fastrack Tyres logo

Reply from Fastrack Tyres

Please accept our apology for your bad experience. In all fairness we do clarify the price of our product when we make a booking, with the customers full consent. We are an emrgency based company which reflects in our prices.

Thanks
Fastrack Tyres

Rated 5 out of 5 stars

I had the longest day in history and to…

I had the longest day in history and to top my day I got a puncture in the centre of london !
I was wearing a suit and in the heat of summer. I was broken down next to two bars /clubs with lots of drunk people. James turned up to rescue me and was a top bloke. Fantastic service and really got me out of trouble as the club goers were getting more rowdy by the second. I would really recommend this service and especially James. Amazing A****** thanks again!

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

Super polite efficient service on a Sunday evening

I just got a new tyre fitted outside my home at 6.30pm on a Sunday evening. I drove a flash car with custom tyres and the main big name tyre people were talking about ordering Monday and getting in Tuesday or Wednesday. Fastrack had them in stock, the man on the phone was knowledgeable, sensible and helpful. They offered to come out within an hour or at at any time thereafter to suit me. The communication when he was on the way was perfect and the engineer Marek was polite, helpful and exceedingly knowledgeable. Twenty minutes and we were done. I could not speak highly enough of the whole service start to finish.

September 15, 2019
Unprompted review
Rated 5 out of 5 stars

used this service last night !!!

used this service last night !!!! Kris was a true gentlemen, He first concern was my well being as I originally called the AA at 6.00 pm who then arranged for Fastrack to come out after a long day at work. All in all it took him 26 mins to get me back on the road. Very slick and professional service definitely my hero of the day. When Kris had completed the work he actually said it was a pleasure aah how thoughtful and caring such a rarity these days that people actually do care. If ever I am in this situation again (please god no) when I call them up I will ask for KRIS. Thank you

August 22, 2019
Unprompted review

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