24x7WPSupport.com Reviews 

732
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was nervous at first about working with a third party to fix my website. However, Austin put me at ease with talking me through the whole process. The printout tickets and other confirmations were s... See more

Rated 5 out of 5 stars

I used This service for the first time yesterday for a one-time issue fix. They were very clear in communications and my issue was fixed within 24 hours. No payment was required until the job was comp... See more

Rated 5 out of 5 stars

Kevin is always curtious and kind and assists me with my website when requested. He called to offer us the accelerate option on the web site for free, and we appreciate him. Thank you.

Rated 4 out of 5 stars

I needed help right away with aligning an embedded javascript form on WP. They did the updates while I was on line with them and answered all my questions. When I found them on Google, I didn't kn... See more

Company details

  1. Website Designer
  2. Cloud Storage Service
  3. SEO Service
  4. Web designer
  5. Web Hosting Company

Written by the company

We provide Support for wordpress - Self Hosted Website. We provide free consultation & Instant Solutions for Wordpress. We solve 99.9% queries in first interaction. After free consultation, You can fix your website your own or you can ask us to get it fixed professionally 24x7. There is no charge for consulting. If you agree and understand this, please initiate the chat, our engineers are reachable in 15 seconds or less.


Contact info

4.0

Great

TrustScore 4 out of 5

732 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(732)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This “support” is a fraud

This “support” is a fraud. They may help you at first, but if you stay with them longer, your site will likely be hacked at least once a year, and the only way to fix it will be paying them a few thousand dollars. Then it will happen again and again — along with new “services” they say you must buy or your site will crash even more often. They’re simply taking advantage of your lack of technical knowledge about how websites work. Once you understand what they’re actually doing, it will seem ridiculous.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Very helpful. Polite, considerate, and helpful in getting the site back up and running. Kevin was a delight to work with.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST!!

THE BEST!!! Without WP and their Support I could not have built my website. AUSTIN is number 1 in my books and has built and corrected any issues ASAP. I HIGHLY recommend using them for all of your website needs.

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company, unable to manage your website - at all!

I wish I could give less than one star - this company is a fraud! They are not able to manage your website without a great deal of mistakes and wasting your time. Worse than that, they will frauduently try to re-charge you for continued service EVEN after you properly cancel the service. They tryed to slam a charge to my corporate account for the following year! Over 9-months after cancelling the service. Finally, when I spoke with their customer service, he ended hanging up on my request for confirmation that all of my data was removed from their system.

USE GoDaddy or anyone else!!!!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service every time the…

Excellent service every time the support team are concern about the issues are very important to them. They make the customer feel secure and make one feel comfortable ; don’t you worry we will handle it for you. Thank you so very much for your awesome service and services.

January 9, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and fraudulent activity

I trusted Kevin at 24x7WPsupport and gave him access to my Hostgator account to transfer my website. I changed my mind due to the cost. Minutes later my bank notified me of over $1100 fraudulent Hostgator debits. My website disappeared and I was not allowed access.
This company is NOT affiliated with Wordpress, as they would lead you to believe.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

horrible

horrible
no help
viruses not blocked and this company will help if you pay additional money
scam!!!

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

I have always had a great experience…

I have always had a great experience with 24x7WPSupport. They've always called identifying who they are and what is going on with my website (as they are monitoring it). Very thankful for Kevin, his patience and his knowledge!

September 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I must say the support is top tier. They stay with you and make sure your problem is solved. I had a tech Ramon that stayed and walked me thru every step of the way. A+++++++

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

This is the right place for a GREAT Website!!

This is the right place!!! I was quoted $3,000. to $1,500. for a 3 page Gallery website. I found these guys for $300. REALLY!!! They did a FANTASTIC job, in about a week, and I have a really BEAUTIFUL website, that works perfectly, and is searched #1. Hope you find your way to these guys!!!

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Help When and where needed !!

I have only been with this organisation a few days and up to now they have been very helpful in what I ask for.

I have had more help with my WordPress issues on my website than my developers and freelancers that I wasted all my resources on.
For the cost of the subscription per year is well worth it.
I shall continue to use them year after year!

I had no idea about the WordPress plugins and what I needed and I know I had many that were not needed.

Thank you for the ongoing support I receive from Mark Miller who up to now has handled my affiliate links and placed them in their respective places.

There are other issues I am working on with Mark and with me being a novice this is the help I really needed from the beginning.

I wished I had known about them earlier to save the resources I had used for nothing.
I shall further review as we go along in due course.

Thank you, Mark Miller.

Thank you 24x7Support.com
Susan Murray.

August 14, 2024
Unprompted review

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