While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am extremely pleased with the lovely bridesmaid dress I purchased at such an affordable price! Not only was I happy with it, but my daughter was even more thrilled! :) The dress was custom-made acco... See more

Rated 1 out of 5 stars

Absolutely appalling dress. Nothing like the picture. Looks like a fancy dress costume. Utterly disgusting. Do not order from this site, you will be wasting your money.

Rated 5 out of 5 stars

Amazing dress that I got in the mail today. I highly recomend both the dress(2014 New Arrival Elegant Womens Evening Party Gowns V Neck Nude Chiffon Sequined Top Prom Dresses Long BO3389 ) and this we... See more

Rated 5 out of 5 stars

I am overjoyed to share that my dress is exactly as shown in the pictures! I opted for custom measurements, and I couldn’t be more in love with the result. I am eagerly looking forward to marrying the... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought this dress a few weeks ago.

I bought this dress a few weeks ago. I couldn't find another word but fantastic to describe this dress. The design, the way you made the dress, the material,...everything is just excellent. And I really had a very fantastic experience with this dress. Thank you for all of these

December 15, 2025
Rated 5 out of 5 stars

Excellent experience

Excellent experience. Ordered this dress for my daughters bridesmaids and as this was the first time I had orderded clothing online from another country was somewhat apprehensive, however I had nothing to fear, the dress was just as specified, the sizing was spot on and the workmanship was great. Delivery was really fast and everything arrived in plenty of time.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

Still no refund

Please don't waste your time on this website I ordered a dress wich i never received delivery company didint deliver and returned to sender for a reason I'm not sure why this is going on since early September and I'm still waiting for a refund they keep telling me all I can receive is 20% refund on the dress amount as its been lost in transit a shambles of a website

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

This company is a sham!

This company is a sham! They sent a dress that is sewn inside out! They asked for numerous pictures and then said they were busy replacing it. After more than 20 emails they said that email was meant for another customer. My choice - accept 20% refund or a very expensive return. Totally fraudulent practices!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

elegant dress

I just received this dress in the mail, and it is even better that I was thinking it would be. It is very modest, with only minimal alterations needed to fit to my size. It is quality material and there is no beating the price! My one goal for a wedding dress was to get a modest, simple, and elegant dress and that is exactly what I got!!! THANK YOU!! I couldn't have gotten a better dress.

July 23, 2025
Unprompted review
Rated 5 out of 5 stars

its beautiful

Thank you so much 27dress, my dress is perfect so well made, its beautiful, and fits well, You're emails were so helpful and you're staff very helpful, can't wait to wear it on my big day.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

perfect fit

We received the dress today....perfect fit. I would definitely recommend you, and shop here again given the opportunity! Thanks so much

February 9, 2025
Rated 1 out of 5 stars

Scheming Company

I ordered it an elegant dress, instead it came cheap version of it. It is companies scheming process when they send dresses that not what are they showing. And then they give you an option of only 50% refund or 20% discount for future purchases. Please save your money and don’t even bother going on this website.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

The dress is great

The dress is great, so in the picture! I am happy today that I received it! Its a cheap and nice quality product that makes you want to buy! Thank you!

November 23, 2024
Rated 5 out of 5 stars

Highly recommend!

My dress is truely perfect, the customer service was amazing! I gave the wrong measurements for the custom size and i was contacted straight away. This dress is perfect and i conpletely love it!!!! Highly recommend!

November 5, 2024
Rated 5 out of 5 stars

Really good service and good…

Really good service and good communication. Once the dress arrived (on time) I was thrilled to see just how much work had gone it. Its not at all cheap looking, its made well and boned very well and the material is really nice too. Im very happy indeed, thoroughly recommend.

October 30, 2024
Rated 5 out of 5 stars

The dress is amazing

The dress is amazing! It fits perfectly (well, it was made to measure) and it's very valuable. It's totally consistent with the pictures. No, it's even better! Well, I'm all gaga about it. Dear Brides all over the world: with this dress you will look like the princess you've ever wanted to be.

November 2, 2024
Rated 5 out of 5 stars

LOVE my wedding dress

LOVE my wedding dress! I have to say that this is the best wedding dress i could ever get for my big day!
I had this dress custom made and sent to UK and it fits perfectly and material is of great quality. Can't wait to wear this dress on my big day!

November 12, 2024
Rated 5 out of 5 stars

The dress is very beautiful

The dress is very beautiful and l love it very much. Thank you for your customer service and recommendation. The dress fits me well. It is gorgeous on me. So Damn Beautiful, i don't think that i could get a better dress!! thank you a million times!!

November 20, 2024
Rated 5 out of 5 stars

I LOVE THIS DRESS

I LOVE THIS DRESS. It is even nicer than in the picture if you can believe that since the picture is gorgeous enough. Beautiful high quality dress and tailoring. Fits perfectly per measurements provided. 27dress's is a pleasure to deal with. All of my questions were answered quickly and the dress was delivered by the promised date. I am so happy I found them and will use them again.

October 28, 2024
Rated 5 out of 5 stars

happy with the quality

I was so happy with my order. The customer service was great and worked with me on everything I wanted. I ordered my custom made. I could not be more happy with the quality. It fits me perfectly and looks just like the picture! The price is cheap but the dresses are high quality. I will definitely be recommending 27dress to other brides.

November 11, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look