Game ordered. Instead of allowing me to reveal the key, I got a "Contact Support" status. Now over the promised few seconds ready, you have to wait for support to answer something, yikes. Update: s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time ordering from 2Game. I experienced a small hiccup which put my order on hold. But a quick email to their support team and it got quickly resolved by Monica. I will be back for more.
Took too long to validate my payment. Additionally, I had some errors getting the coupon box to load, as well as getting the credit card input box to load on first try. I'll probably go to gamebillet... See more
Company replied
I thought they were scamming me, but after I contacted them the explained for me the the item i bought have been bought before by mistake or for the wrong platform they just wanted to check if it‘s th... See more
Company replied
Company details
Information provided by various external sources
All the CD Keys for the Latest PC Games: Cheap Steam Keys, Xbox Live Gold, Xbox Game Pass & a Buzzing Gaming Community. Get Your CD Keys Discount Today!
Start the Game with 2Game
Written by the company
- We're committed to providing the best value to our customers.
- Our mission is to provide you with the games you want to play, directly from the publishers at the best offers!
Why 2Game?
The Direct Link Between The Publisher and The Gamer
With all our keys coming directly from the publishers, we provide a trustworthy service, giving you safe access to your favorite games at LOW PRICE, with INSTANT DELIVERY and an OFFICIAL DIGITAL RETAILER GUARANTEE .
All of the benefits of shopping with us:
• OFFICIAL RETAILER
As an official authorised digital retailer we have a digital distribution agreement with the publishers, granting us the rights to sell their products.
• PURCHASE GUARANTEE
With direct access to the publisher, we guarantee maximum safety, product authenticity and warranties, as well as after-sales support. This ensures that there is no possibility of invalid keys or illegally-obtained products.
• CUSTOMER SUPPORT
24/7 Multi-Language Live Chat Support
• INSTANT DELIVERY
Average time of 28 seconds to process an order
• LOCALISED EXPERIENCE
Navigate through our website in your own language. We are constantly adding more languages to make your experience even better.
• GAMING TREATS
We are constantly organizing giveaways with the hottest new releases and BETA keys to give back to our community.
• COMMUNITY FOCUS
Stay in the loop with the latest PC gaming news & all the recent game release coverage with exclusive offers.
All of the benefits of shopping with us:
• OFFICIAL RETAILER
As an official authorised digital retailer we have a digital distribution agreement with the publishers, granting us the rights to sell their products.
• PURCHASE GUARANTEE
With direct access to the publisher, we guarantee maximum safety, product authenticity and warranties, as well as after-sales support. This ensures that there is no possibility of invalid keys or illegally-obtained products.
• CUSTOMER SUPPORT
24/7 Multi-Language Live Chat Support
• INSTANT DELIVERY
Average time of 28 seconds to process an order
• LOCALISED EXPERIENCE
Navigate through our website in your own language. We are constantly adding more languages to make your experience even better.
• GAMING TREATS
We are constantly organizing giveaways with the hottest new releases and BETA keys to give back to our community.
• COMMUNITY FOCUS
Stay in the loop with the latest PC gaming news & all the recent game release coverage with exclusive offers.
Contact info
Hong Kong
- support@2game.com
- www.2game.com
3.7
Average
3K reviews
Replied to 29% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got the activation code instantly for…
Got the activation code instantly for the best price even cheaper than buying on steam during their best sales.
October 2, 2025
Unprompted review
I accidentally paid for a game without…
I accidentally paid for a game without applying the coupon I wanted to apply to it. Getting it refunded was a smooth conversation.
October 1, 2025
Unprompted review
Very helpfull
October 1, 2025
Unprompted review
First time ordering from 2Game
First time ordering from 2Game. I experienced a small hiccup which put my order on hold. But a quick email to their support team and it got quickly resolved by Monica. I will be back for more.
October 1, 2025
Unprompted review
Good Support
Bought wrong game and paid it per credit card. After writing the support I got the money back. Really friendly and fast.
September 24, 2025
Unprompted review
The game was unavailable
The game was unavailable, so I received a refund for my order.
September 25, 2025
Unprompted review
Helpfull Support
i had a problem with my order wich the support answerd quick and helped me fix it
September 23, 2025
Unprompted review
Trusted platform, nice support
I ordered a game for the wrong platform (XBOX) instead of PC version and the address the issue and process the refund rapidly.
September 20, 2025
Unprompted review
nice shop bro
September 21, 2025
Unprompted review
First and last time customer.
I used this website for the first time today, I thought it would be okay. I did my research read the reviews here and thought them to be trustworthy.
I purchased a Windows Minecraft key for my wife. Upon purchase you're directed to an order screen where it says within a few seconds you can access your key. It's been 12 hours and I still can't access the key. I've contacted support and still haven't had a reply yet. I'm not very impressed. I think if they do contact me I'll just ask for a refund and never use them again. First purchase and I can't even use it.
Just an update as I'm unable to reply directly to 2game. I did not purchase an incorrect key they advertised it incorrectly displaying the windows logo and advertising it as a windows product.
Update 2.
They did in fact direct me to the windows version. They also said if I changed my review here they'd give me a discount.
September 20, 2025
Unprompted review
Reply from 2Game
As communicated through our support system, we placed your order on hold because many customers mistakenly purchase the Xbox version when they actually require the Windows version (these are platform-specific). We wanted to ensure you did not end up with a code you could not use.
From your response, it seems this was indeed the case, and we have therefore issued a refund. We also directed you to the Windows version, should you wish to purchase it instead.
Please let us know if you have any further questions or need additional assistance.
The logo is for the Microsoft Store.
Great overall experience
Great experience. The key was immediately added to my account and worked with no issue. I would definitely recommend 2game for your game keys.
September 17, 2025
Unprompted review
Good Costumer Support and great prices
September 5, 2025
Unprompted review
Fast and easy
Got an answer within minutes, super helpful and easy. I appreciate the step where they ask first if you really wanted that and give additional informations you might have missed
September 15, 2025
Unprompted review
customer service responsed quickly and…
customer service responsed quickly and handled my issue.
September 12, 2025
Unprompted review
Monica was very helpful in responding…
Monica was very helpful in responding to an issue with a product key.
September 12, 2025
Unprompted review
Borderlands 4 Super Deluxe!
Great discount, received my key instantly! Will use 2Game going forward!
September 12, 2025
Unprompted review
first experience was very good
Purchased a gamekey on 2game an was asking how to reveal my key. The support gave me a quick response and it turned out i got the key for the wrong plattform (xbox not PC). But ask for a refund and instantly got my money back.Can definitely recommend this website
September 11, 2025
Unprompted review
Great service
Great service, after buying a minecraft key i got a message from customer support asking me if im sure I wanted to buy an Xbox key or if I was trying to buy a key for a different platform. I did actually misread and was trying to get a PC key. They then quickly refunded my order.
September 10, 2025
Unprompted review
Trustworthy
Trustworthy, refund my cdk order within 2 hours after requested.
September 11, 2025
Unprompted review
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