2trendy | Online Fashion Shop Reviews 

12,684
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I canceled After ording About 30 minutes by mail, which was not accepted. As an answer came: delivery has already been sent, which i could not really believe. Then a back and forth regarding the retur... See more

Rated 4 out of 5 stars

This is to counteract my previous review, so that it doesn't impact the rating so much. My package got lost at DHL but was promptly found after I contacted 2Trendy. The only negative experience I had... See more

Rated 5 out of 5 stars

I ordered two chinos. They're really good quality and came out exactly after four days. My first order from that brand was a bit hesitant, but I'm going to be a regular customer now.

Rated 5 out of 5 stars

Perfect performance. Quality of products is okay, delivery is well done and service (e.g. return of goods) is without any problem. Therefor 5 stars

Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Jeans Shop
  5. Streetwear Store

Written by the company

Our mission at 2trendy is simple. We want to provide men's clothes in great quality at low prices - while providing a smooth and secure experience for our customers. All we do is centered around that simple statement and therefore we also believe that you can safely expect a high level of service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(12,684)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Peter,

Great to hear. Should it have been a 5-star review then?

If not, and there is anything that you are not satisfied with, please let us know and we will be happy to help you out! :-)

Best regards
Frederik

Rated 5 out of 5 stars

(Very bad for two reasons) And they made up for it. Real classy service

Very bad for two reasons.
One: 3 days after my order pants were on sale.
Two: jeans size 34/34 is bigger than 34/34 pants.
I bought a pair of jeans and pants and the jeans are a little bit to big.

Customer services picked it up as you can read below and I can say that services is very good. They are kind and understanding. I will order here again. Just fantastic!

October 13, 2020
2trendy | Online Fashion Shop logo

Reply from 2trendy | Online Fashion Shop

Hi Richard,

Thanks for the feedback! We are sorry that you have had a bad experience, but hope we can sort it out for you.

1. If you contact our support regarding the offer, we will refund you so that you receive the pants at the discounted price.

2. Sometimes sizes vary a bit due to the material. When this occurs, where you buy 2 pair in the same size, expecting them to be the same size, we will of course be happy to offer you a free delivery in order for you to get them in a smaller size! - Just tell them about this issue, and that the sizes are different.

Please contact our support and the issues above, will be sorted out!

Best regards
Frederik from 2trendy

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