3000rpm Reviews 

3,540
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

My laptop has had major problems with websites suddenly crashing while browsing, including my e-mail. I have tried following the steps for troubleshooting when prompted, without success so I thought i... See more

Rated 1 out of 5 stars

Poor customer service Attended the store after visiting the website to purchase ink as I am currently working from home as a nurse and this is a priority for me. Was told by a member of your sta... See more

Rated 1 out of 5 stars

I had my daughter's Xbox to fix as there is nowhere in Perth. I handed it in the first time and then got a call a few weeks later, after I had called them as I hadn't heard from them, to say it was fi... See more

Rated 4 out of 5 stars

This business is very efficient and helpful. The staff member grasped the problem immediately and advised that I could upgrade my badly under-memoried laptop but, like me, he wasn't sure whether there... See more

Company details

  1. Computer Repair Service
  2. Electrical Repair Shop
  3. Phone Repair Service

Information provided by various external sources

3000rpm was started way back in 2000 (yes nearly 13 years ago!) Back then it was a one man band working out the back of a van going to computer fairs. Through hard work we have expanded to having a retail shop, a very busy computer repair centre and a large warehouse carring over 2000 different products to cater for our online customers. The success story of 3000rpm would not be possible if we didnt treat our customers with the utmost respect. We go out of our way to explain and help all our customers in making choices in an area which lets be honest can be quite complicated. We would just like to thank all of our customers and staff for helping us along this journey and we will continue to bring big things in the coming years.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

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1.8

All reviews

(3,540)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Fixed, Fleeced, Next.

Fixed machine, but no explanation of how and bill too high. £50 for minor software glitch. Could live with £40 but would have preferred £35. Feeling squeezed. Took a while as well.

April 27, 2018
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, showed expertise at what they do, and great customer service. They keep you up to date with progress on their work, and there are no surprises when you settle up. You are in the loop all the way. Highly recommended company.

March 26, 2018
Unprompted review
Rated 5 out of 5 stars

As always I have had excellent service…

As always I have had excellent service from this company. They keep in contact with you and keep you up to date on the repair. They are knowledgeable, honest and provide great customer service. Highly recommend for any computer, pen-drive ect repairs.

March 19, 2018
Unprompted review
Rated 4 out of 5 stars

Happy

Very speedy service, good price but not a great explanation of what the problem actually was, only an explanation of what had been done, some of which I had tried myself and hadn't worked.

March 16, 2018
Unprompted review
Rated 1 out of 5 stars

I asked 3000rpm in Dundee to replace…

I asked 3000rpm in Dundee to replace the wi-fi switch on my laptop. Two separate diagnostic softwares had previously said this was the problem. I told them this when I handed it over. 3000rpm insisted it was 'Windows 10' and charged me for investigating this. It WAS the wi-fi switch. They charged me for the switch of course and ALSO the unneccessary Windows 10 investigation. As a bonus they also, without warning me, wiped ALL THE SOFTWARE, that I had complied over time, off my computer, and charged me for the privilege! I have lost about a week's work. They also did not back up my current Outlook folder! I found it on my own backup files drive, that I had made as a precaution before I took the laptop in for repair,
I also had to renew (far too early) the Norton subscription that 300rpm had deleted, without trace. Network printer capability and macros were all deleted. It has taken my specialist in Manchester much of the week off-and-on, when he had time, to only partly restore my pc to working capacity. I have lost many days of work due to it not functioning .
No apologies from 3000rpm, despite me explaining to them immediately, after I had opened it up and tried to use it, what they had done.
In relating my experience to others, which I have, and will (regularly and often!), I found it has happened to other 3000rpm users I know directly. How many others?
So, if you are thinking of having 3000rpm in Dundee repair your computer, keep thinking about it until you come up with the right answer.

March 15, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect phone screen repair

Fixed my phone screen at a fraction of the cost of sending it to apple. Convenient location in Dundee, dropped it off in the morning and it was done by 3pm. A week on and phone is working great.

March 6, 2018
Unprompted review
Rated 3 out of 5 stars

Got there in the end.

Got there in the end after 3 visits.90% satisfaction but glad i was in no rush to get pc back. Been using 3000rpm for a good few years and overall would give them a 4 star rating.

January 17, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome staff with incredible knowledge. Totally recommend to everyone having issues or needing advice.

December 26, 2017
Unprompted review
Rated 5 out of 5 stars

Phoned Sunday with problem with HP …

Phoned Sunday with problem with HP laptop, they said it will be ready for Monday , got phone call Sunday afternoon to say it’s ready for collection , bloodie marvellous , excellent service again

Cheers lads

December 15, 2017
Unprompted review

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