39DollarGlasses.com Reviews 

538
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptionally affordable prices, smooth ordering experience, and fast delivery times that make purchasing very convenient. Many people are also extremely pleased with the crystal clear lenses and comfortable frames that consistently match their daily needs. However, some reviewers were not happy with the overall product durability, noting that certain frames broke down quickly after delivery. These consumers mentioned that the plastic components felt quite fragile and unexpectedly failed within the first month of regular use. Despite these occasional setbacks regarding build quality, most buyers remain satisfied with their overall purchases and continue to return.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction regarding the clear... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the durable frames, clear lenses,... See more

Price

Consumers find price to be positive, highlighting incredible pricing and very affordable options. Reviewers... See more

Order

Reviewers express general satisfaction regarding their order, highlighting that the process is completely... See more

Service

Users describe positive interactions with service, highlighting competitive pricing, fast delivery, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The glasses are nice, fit mostly well, maybe just needed a little gentle bending into shape. Online experience was easy and the glasses arrived in a reasonable time frame. I'm feeling pretty satisfied... See more

Rated 4 out of 5 stars

The website seemed moderately complicated to find reading glasses frames. Setting the specific details to order the reading glasses was smooth. The order was placed; no emails or phone calls regarding... See more

Rated 5 out of 5 stars

The whole experience was excellent. The Easy to use online procedure, including PD measuring. The glasses were shipped in a few days and I received them earlier than projected time frame. Glasses arri... See more

Rated 5 out of 5 stars

Ordered another pair of Transitional glasses and had them delivered a couple of weeks ago. They fit perfect! I had a slight/minor complaint and immediately David R., manager was able to help me and... See more


Company details

  1. Glasses Store
  2. also in
  3. Optician
  4. Sunglasses Store

Information provided by various external sources

Discount prices on prescription eyeglasses and sunglasses online.


Contact info

4.2

Great

TrustScore 4 out of 5

538 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(538)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service in a Time When It’s Rare

I had an excellent experience thanks to Kyle. His customer service reminded me of the old American way — respectful, attentive, and genuinely focused on helping the customer. I honestly thought that kind of service had disappeared, but Kyle proved me wrong. Outstanding work.

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

The only place to buy glasses

The app is very easy to use. The quality of the frames and lenses is on par with most of the name brand stores I've used in the past. I highly recommend 39dollarglasses as THE place to get your money's worth with our paying the bloated charges of national franchises.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Less Than Half The Cost

I saved over 60% by having new lenses instalkled in my prescription sunglasses. The turnaround time was reasonable too. Very pleased with this company and the re-lense concept.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

I have worn glasses for many, many years. I had a corneal transplant a little over a year ago. My ophthalmologist wrote an updated eyeglass prescription. I have always had an odd/difficult prescription due to being born with lazy eye 60+ years ago that was never corrected. Thus, one lens requires a much different prescription from the other.

Due to that, I have always been hesitant about ordering eyeglasses from a distance. I took the plunge and have been pleasantly surprised. The price is outstanding. I like being able to pick the lenses with various features without someone standing over me trying to upsell me.

The glasses were made in a timely fashion, shipped during bad weather and I was notified of possible delays. No real delays noticed. I received the glasses a few days ago and have had time to test them out indoors and outdoors. These are as good a pair of glasses as I have ever had and I never had to leave my home to get them.

Based on my experience, I highly recommend giving these folks a go. Be sure and read all warranty/remake details, which are clearly posted on the website.

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Do not stand by their subpar product

Got it — pull the specific references to individual reps. Here's the revised:

---

**Defective lenses, then dishonesty when held accountable**

I ordered prescription transition lenses in September 2025. Two issues from the start — the transitions only partially activated (bottom right corner darkening while the rest stayed clear, causing dizziness), and excessive glare that made them unusable at a computer or in photos. I've worn transition lenses for years and have never experienced anything close to this.

When I contacted customer service, a representative acknowledged the defect in writing and opened an RMA outside their standard 90-day window — because they believed it was a manufacturing issue. That was the honest response.

Once I filed a chargeback, the story changed overnight. Management inspected the same glasses and suddenly declared them "working properly," denied any defect, and tried to send them back. The only variable that changed between "I definitely believe is a defect issue" and "working properly" was financial accountability.

I had to resolve this through my credit card company, who ruled in my favor. A $132.95 order shouldn't require that level of effort — but the contradiction between their own team's assessments made a straightforward resolution impossible.

If you order from here and everything arrives fine, you'll probably be satisfied. But if something goes wrong, know that the honesty you get from frontline support may not survive contact with management.

---

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

My go to glasses supplier

Quick order turn around, decent quality glasses, and a very affordable price. This will have been my 4th order. Nice to have affordable glasses when your prescription changes more quickly than you'd like. They aren't designer glasses but I'm not interested in paying 10 times the price for a name stamped on the side. There are plenty of choices that are close to the designer styles anyway.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

I bought the same glasses at least 3…

I bought the same glasses at least 3 years ago if not longer. They've been great & I'm still wearing them. But I was still getting worried they may break at some point. I have others, but they are not as comfortable as these. So I ordered another pair. They came very quickly and are the same, nice glasses I've been wearing. Thank you!!

February 10, 2026
Unprompted review
Rated 3 out of 5 stars

Cheap metals

i love these glasses and this website! i had ordered a pair of prescription sunglasses before and i still use them. but these glasses, i guess where they are fake silver; turned my skin green haha. like how fake jewelry does, so if you have metal allergies — i don’t recommend this pair. i get green strips near my temples and the backs of my ears get very irritated unfortunately. and i cannot afford a new pair rn :’).

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Tickled Pink

I am returning after only 1 year. My first pair wear amazing, prescription expired, and I damaged them. Got a new prescription that I paid for, the other was free, and I just ordered my second pair. Kicker: I'm not bifocal or progressive like my first prescription denoted. I'm single vision so I paid next to nothing!! I will be a forever customer. I'm so tickled I'm gonna faint!!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. The Easy to use online procedure, including PD measuring. The glasses were shipped in a few days and I received them earlier than projected time frame. Glasses arrived intact and fit perfectly. I will be ordering others in the future.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

The lenses had no flaws

The lenses had no flaws. They are light and my vision is very clear. Everything was packaged well and you returned the original lenses and shipping glass case. The clam case, lens wipe, and screw driver you provided were nice quality items. I wanted Amber colored lenses- your color offerings are a bit limited. The price was reasonable due to the 15% discount.

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

They broke my glasses

I don’t mean to be one of those people but I am deeply upset due to my experience with 39dollarglasses. I sent those glasses in which cost me $20 to ship and on top of that it was $53 for them to actually make the lenses to fit the glasses. Earlier this morning I received an email that they broke my glasses. HOW DO YOU DO THAT ?!? I apologize for being dramatic but those sunglasses were very special to me and I wanted to replace the lenses so they could be my everyday. I wouldn’t say that I wouldn’t recommend this place because I am sure they do great work but I am still heartbroken by the lose of these. If anything I’d recommend going to an eye doctor by you to get them done in person.

December 31, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look