3D Broadcast Ltd Reviews 292

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very efficient service and great prices from guys who are true professionals. Very pleased I found them!

Rated 5 out of 5 stars

Great communication. They immediately checked if the product was in stock and gave me every confidence that it would arrive within a specified time which it did. Very professional would highly recomme... See more

Rated 5 out of 5 stars

When ordering the G3 Sennheiser mics, you are obliged to opt for the express / next day delivery, even though the items has to come from Germany and takes three to four days. It is a little unclear a... See more

Rated 5 out of 5 stars

An excellent experience shopping with 3D Broadcast. Martin was brilliant from start to finish with my recent purchases and his colleague Phillip was great in allowing me to view the kit myself in per... See more

4.9

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

Fantastic

Great service, great updates to order status, fast next day shipping - no faults at all

February 4, 2017
Unprompted review
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Reply from 3D Broadcast Ltd

Many thanks always appriciated, Cheers

Rated 5 out of 5 stars

Lovely company

Finding the radio mic that needed was very easy on their site, the whole paying for it was a breeze and the kit arrived the next day, well packed and all there. The emails, confirmation and way of communicating was very friendly and clear. 3D Broadcast are a nice crowd and the prices are mainly pretty good value.

February 3, 2017
Unprompted review
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Reply from 3D Broadcast Ltd

Many thanks for the review, glad we could have helped.

Rated 5 out of 5 stars

Excellent Product Fast Delivery

I bought an Avtec XHD070Pro field monitor which was at the best price I could find. Delivery was very quick to arrive and well wrapped. A very elegant monitor with lots of useful accessories and a particularly well thought out sunshade.

February 2, 2017
Unprompted review
Rated 5 out of 5 stars

perfect

best price, good communication, excellent service! item took 2 days to arrive... and that is to a remote outer island off Scotland,other traders should take note - this is the way to do business No hesitation in using 3d broadcast again

January 28, 2017
Unprompted review
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Reply from 3D Broadcast Ltd

Thanks glad we could help,

Rated 1 out of 5 stars

Didnt deliver

Item said it was in stock, booked next day delivery and never turned up. Called office and they said the item isnt even in stock.

November 24, 2016
Unprompted review
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Reply from 3D Broadcast Ltd

Hi Amber

Thanks for the review. The Sennheiser item you ordered does say that it is on an estimated 3-4 day lead time on our web site. You placed your order late on the 21st to which Sennheiser did not put your order onto their picking list until the 22nd,(am) due to the lateness of your order being received on the 21st. The goods are normally dropped shipped direct to you from Sennheiser Germany by UPS and Sennheiser Germany stock levels are normally excellent. When Sennheiser UK place the order on the 22nd with Germany the items were showing in stock, but when Sennheiser Germany went to pick the items to send to you it transpired that the computer was wrong and there was no stock of this item. We are sorry that we were unable to meet your time frame for this order.

Rated 5 out of 5 stars

Great Service

Miller Air 3005 tripod. Rang 3D Broadcast, they checked stock and price, order placed, delivery next day. Great service!
This tripod is aimed at the DSLR market but I wanted it for the small and light Sony PXW-X70 Camcorder. The tripod works well with this camera, with or without 1lb of Sony wide angle attachment hanging off the front.
Took the pan handle off and it fell apart. Luckily I was indoors and I managed to find the small washer, spacer and circlip so was able to reassemble it (not sure if in the right order, need to ask Miller).
Fiddly putting the spare screws in place under the tripod head. Not sure about the nylon strip holding the plate screw. Otherwise a great tripod.

October 30, 2016
Unprompted review
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Reply from 3D Broadcast Ltd

Peter thanks for the review and this will be sorted by Miller to your satisfaction, Cheers

Rated 5 out of 5 stars

Exceptional sevice

Requiring a lens adaptor for an imminent shoot, 3DB were quick to organise it's delivery after purchase. An unfortunate third party hiccup meant the adaptor was sent to 3DB the day before the shoot and not me as instructed by 3DB. 3DB contacted the third party on my behalf who seeing their mistake paid for a same-day delivery in time for the next day's shoot.
Service excellent from both parties and the MTF Adaptor (Arri PL to Sony E) preformed amazingly.

October 29, 2016
Unprompted review
Rated 5 out of 5 stars

Above and beyond my expectations.

I had been searching for a particular lighting kit and ringing around various suppliers without success when I eventually came across 3D Broadcast. After a pleasant conversation with Company Director Philip O'Marra who felt confident he could supply the requested item he soon rang back with the disappointing news that he didn't have the item in stock and that he couldn't guarantee delivery before my deadline. However, unlike the other six companies that I had previously called Phillip had taken the time to research and suggest an alternative kit. When he described the features of the new item I was immediately certain this was an even better alternative to the the original one I was seeking. I didn't hesitate to place an order.
The kit was dispatched promptly and arrived the next day. To say I was delighted with the new kit and the service I received from Phillip would be an understatement. Without Phillip's timely advice I might never had known this particular lighting kit even existed and it was refreshing to be offered an alternative rather than the usual; "sorry, we don't have it in stock" answer. I will certainly be coming back to 3D Broadcast in future.

October 14, 2016
Unprompted review
Rated 5 out of 5 stars

What a brilliant service

We were preparing for a HD multicam live streaming when out recorder broke, so we called 3D Broadcast and asked if it was possible to receive a brand new recorder on a Saturday.
We received it right on time and were able to crack on with our project.
I`d recommend 3D Broadcast to anyone, not only because of their fast-track skills, but also because of their expertise and advice.

October 3, 2016
Unprompted review
Rated 5 out of 5 stars

My best purchasing experience in absolutely ages.

These guys are based at Pinewood studios and are a pleasure to deal with.
Apart from great prices, the give a me the confidence I was accustomed to years ago from broadcast suppliers. It's so refreshing not to be dealing with the so called 'account managers' that other companies insist on using; half the time they just don't have answers to my questions. 3D Broadcast do have the answers and deliver beautifully.
Try them, I'm sure you will be very happy on many levels.

September 28, 2016
Unprompted review
Rated 5 out of 5 stars

Canon CN-E prime

Super swift service. Trust worthy company. No hassle. Awesome!

September 24, 2016
Unprompted review
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Reply from 3D Broadcast Ltd

Thanks for the order and I hope you are enjoying the lens kit, Cheers

Rated 5 out of 5 stars

Good early impressions

I made a query one day, had a site visit the next and confirming documentation later that day. So far so good.

September 23, 2016
Unprompted review
3D Broadcast Ltd logo

Reply from 3D Broadcast Ltd

Thanks glad we could have been of service, Cheers

Rated 5 out of 5 stars

Really top end service

Customer helpline were really helpful and called me back on several occasions and very quickly. Order arrived very quickly.

September 11, 2016
Unprompted review
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Reply from 3D Broadcast Ltd

Thanks you so much for the review and glad we could help, Cheers

Rated 5 out of 5 stars

Excellent customer service

I've used 3D so many times because they go out of their way to communicate effectively and, when it's required, be as flexible as possible to ensure your experience shopping with them is as good as possible.

I recently bought a couple of items from them and emailed requesting they combine the postage as they were separate orders. They did so without hesitation. Might not seem like much but having someone on email who you can quickly and easily communicate with over small matters like that is very helpful.

September 9, 2016
Unprompted review
3D Broadcast Ltd logo

Reply from 3D Broadcast Ltd

Thanks for the review and glad we could have been of service to you,

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