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Company details

  1. Software Company

Information provided by various external sources

Convert PDFs to flipbooks, create news apps, or centralize your content in a hub. The 3D Issue product suite will help you reach your audience on any device.


Contact info

3.6

Average

TrustScore 3.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

After many many years of using 3DIssue…

After many many years of using 3DIssue to publish our print magazines online a recent experience caused us to end our relationship.
We have always used the same PDF file that goes to our printers to publish in 3DISSUE but for the first time ever the online version showed fonts missing and corruption to the text. Somehow they blamed us for this and lost a client.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Good app

The application works really well, it is fast, intuitive and easy to use. I recommend it.

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

Good products and works well for our…

Good products and works well for our needs but what I appreciate most is the service. Any time we contacted support we got a response and help that day which is pretty rare these days. Good communication before and after which we really value.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great App, Even Better Support!

I was tasked with taking over as the point of contact for 3D Issue at my company this past year. It was immediately evident to me how helpful and dedicated Ronan and his team were to making sure I understood how to get the most out of this tool. Ronan made himself avaialble, sometimes on very short notice, to answer any and all questions I had. Him and his team were crucial to my success in utlizing this platform and the finished product turned out great!

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

My company has been using this program…

My company has been using this program for 8 years and couldn't be happier with it. From day 1, 3d issue has helped with our initial setup to updates when we upgraded our computer systems. I would highly recommend this software to anyone that is looking at creating flip book formatted web publications.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

User of 3D-Issue since 2011

I am a licensed user, and have been using 3D-Issue since 2011 when I purchased Version 3 to create e-Catalogs and e-Newsletters for non-profit organizations.
I am presently using Version 9, mostly to create eJournals.
3D-Issue's GUI is comprehensive and can become effective navigation tools once you've understood how to properly link them.
Being able to create both online and offline versions allows me to make presentations anytime, anywhere, even from my smartphone.

September 11, 2020
Unprompted review
Rated 5 out of 5 stars

We have used 3D to publish our…Membership Magazines

We have used 3D to publish our professional member magazine for over 8 years. The process has been a real learning experience as they have upgraded over the years, but they have been amazingly supportive and responsive. NOW, with the most recent update, I could not be happier. They have made the process so simple and the results are wonderful. I am now in the process of converting all of my back issues to the new software to get consistency and ease of use by my members. Three cheers for 3D!

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

Software doesn't work.....constant…

Software doesn't work.....constant issues
support don't reply.......
costing my company a LOT of time and money dealing with problems

February 25, 2019
Unprompted review
3D Issue logo

Reply from 3D Issue

Hi Mary,
I'm sorry to hear you had so much trouble with your software and for the huge delay in responding to your review here (we just started looking at trustpilot to be honest).
Occasionally emails bounce or get spammed so it may be that the Support team didn't get your emails, or you didn't get their replies.

If you didn't get a resolution to your problem and what to give it another go jump over to the website and start a live chat or hop on the phone and we'll do our best to get your software up and running.

All the best
- Damien

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