4 Seasons Outdoor Reviews 

I contacted 4Seasons about purchasing a replacement sofa cushion cover. The issue wasn't a fault but caused by a mouse taking a shine to the corner of the cover!

Amazing service! Not only did they respond to my email quickly, but they arranged to send me a replacement free of charge as a gesture of goodwill.

Both Natasha and Lisa deserve a personal mention for their friendly and quick responses.

Can't recommend the company enough!

Purchased our furniture 7 years ago, contacted 4 seasons regarding some advice. They arranged for a technician to visit us. He replaced all the caps on all chairs and checked the weave on the table.
Very courteous, professional and friendly. The furniture still looks like new. Service from this company is exceptional.

Unfortunately, we found a scratch on the glass of our patio table. When 4Seasons were contacted they responded quickly to resolve the issue and when their first solution to the problem didn’t work, they replaced the glass without delay. Very efficient service.

We purchased 2 glass top tables with chairs,cushions, and a Parasol in 2017 and everything has been kept outdoors (apart from cushions stored in a dry place and a cover over the parasol).The quality is superb and we have seen no deterioration. The Parasol cover recently became torn and 4SO Customer Service have promptly replaced it FOC without any quibbles. Excellent quality and service!

Excellent customer service - proactive, engaging, prompt + polite!!!

We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable to sit on and the cushions provided are excellant and form to your back as you lean in.
The product looks very nice and so far our family and friends are very envious. I am sure this will last a long time, no other reason but the 10 year warrantee given, that is a true sign of product confidence.

Just purchased Sussex Bistro set and am very impressed. Sturdy and comfortable. Emailed the company with a question which was answered immediately. Gives me full confidence in dealing with this company

Very pleased with my purchase, Sussex Bistro. It is everything it promised to be, strong, sturdy, looks good and feels good to sit in.

We have gravitated from the standard outdoor table and six chairs, to a 4S suite and parasol. It has transformed the way we live in the summer - to, effectively, a comfortable outdoor lounge. We are in our second year: it easily survived the winter (cushions removed and stowed in a dry area), and now with the addition of a parasol it all just feels so cosy.
Last week I had cause to email 4S because my parasol would not close. A prompt response quickly cured the problem - I had trapped one of the spokes but kept winding. Very impressive customer service.
Beautiful kit - not cheap but the quality of workmanship and durability is second to none and will give us years of outdoor enjoyment.

It's lovely to find an organisation that deals with integrity, and a simple, practical solution to problems.
This kind of organisation ensures a returning clientele. Thank you 4seasons! MW

We received excellent service from 4Season Outdoor, we purchased a Sussex Bistro Set from a local retailer, but found when we got it home the glass very dull and nothing we could do would make it sparkle, the retailer didn’t have another to change it with so I decided to get in touch with customer services at 4SO and they sent out a replacement glass with no quibble or cost.

We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved immediately even though well outside guarantee period. Good product, good service!

Have had a garden table and eight chairs for over 5 Years and the set still looks brand new even though it is uncovered the whole year. The suckers that hold the glass top have discoloured. I sent an e-mail and within a day I had a response and they sent me a new set free of charge.
I can not recommend this company more highly for service and quality of product.

There after care service is second to none. Brought a lot of their garden furniture and had a problem with the collars of the feet. I contacted the customer service team and Natasha sorted out the problem straight away and couldn’t be more helpful. I would recommend their products and service any time.

Hi - I bought a 5 piece 4SO (4 Seasons Outdoor) garden furniture which both my wife and I where happily surprised at the excellent quality. We loved it. I also required another footstool as my daughter loved to stretch out. So i asked via there social media (over a weekend) and was was dealt with (as you always hope with as a valued customer - but sadly very rarely are.) Monday morning saw an email awaiting me, confirming all. Very Very impressed. Would 100% recommend

The best service and products I know.