Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. The team were very helpful and I received my package quickly. I contacted them by email and they got back to me promptly, even taking the time to speak to me personally over the pho... See more
Company replied
I ordered a Defender spare wheel cover from 4x4HQ which unfortunately arrived with a crack in it, and the leather section had a few holes—most likely from transportation. I messaged them on a Sunday w... See more
I am really happy with the service. Communication was great, they kept me in the loop whilst they were retrieving the genuine part from Land Rover and delivery was very quick.
Company details
Written by the company
Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!
Contact info
Unit 44, 20 Coal Cart Road, Birstall, LE4 3BY, Leicester, United Kingdom
- sales@4x4-hq.com
- www.4x4-hq.com
4.7
Excellent
246 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Reply from 4x4HQ
Thanks Paul, great to hear - 4x4HQ
Fantastic customer service
Fantastic customer service
Great advice and speedy delivery
March 5, 2026
Reply from 4x4HQ
Thanks Simon, appreciate the kind words! - 4x4HQ
Really quick and simple to order and…
Really quick and simple to order and the spoiler arrived before the date specified so great service all round.
February 26, 2026
Reply from 4x4HQ
Thanks Raymond, great to hear - 4x4HQ
Black checker plate side steps for…
Re black checker plate side steps for my 90. The product arrived ok but upon removing my old sidesteps these new ones were noticeably lighter. When I tried fitting them I felt the brackets were poorly fabricated/designed as the holes were some way out of alignment and stressing them would then cause the coating to crack and make the steel rust. I have decided not to fit them as I believe them to be an inferior product. Maybe I was expecting too much for the price.
January 28, 2026
Reply from 4x4HQ
Hi Graham, if you have any issues or aren't fully satisfied, please do reach out to the team through the online chat function or using the email address on your invoice, and one of the team will be more than happy to assist! - 4x4HQ
Lovely easy website
Lovely easy website. Fantastic delivery. Top quality products. Thanks Guys !!!
February 23, 2026
Reply from 4x4HQ
Thank you! - 4x4HQ
Very happy
Good all round service good advice over the chat option.Two great products enhanced the defender .
February 20, 2026
Reply from 4x4HQ
Thanks Nigel, great to hear - 4x4HQ
Reply from 4x4HQ
Thanks Richard! - 4x4HQ
Highly recommended 4x4HQ
Once again, a great experience dealing with 4X4HQ and for Defender accessories, they are my number 1 choice. Highly recommended
February 9, 2026
Reply from 4x4HQ
Thanks Jon, always a pleasure! - 4x4HQ
Reply from 4x4HQ
Great to hear, thank you! - 4x4HQ
Great value and very helpful seller
Excellent quality and great value for money.
Fast delivery and very helpful, accommodating service — especially appreciated as this was my second order from 4x4HQ this month.
January 5, 2026
Reply from 4x4HQ
Thanks for the kind words, it's very much appreciated - 4x4HQ
Reply from 4x4HQ
Thank you! - 4x4HQ
Fast professional service
Fast professional service, package arrived on time in good condition with plenty of protection
December 17, 2025
Reply from 4x4HQ
Great to hear, thanks Mike - 4x4HQ
Reply from 4x4HQ
Thanks Dave! - 4x4HQ
Awesome!
Josh was super helpful over email when I had questions about getting side steps and gloss black pack fitted for my car. Responded quickly and followed-up closer to the time. Did a really good job and love the improved look of the car and the communication throughout was super. Would recommend and if I have further things I’d like done I’d go with 4x4 HQ again. Thank you!
December 13, 2025
Unprompted review
Reply from 4x4HQ
Great to hear Alex, will be sure to pass on your kind words to Josh. Thank you! - 4x4HQ
Always a pleasure using 4x4 HQ
Always a pleasure using 4x4 HQ as they are always prompt in delivering and sending orders through.
December 8, 2025
Reply from 4x4HQ
Thanks Ian, appreciate the kind words! - 4x4HQ
Great experience with 4x4-hk.com
Great experience with 4x4-hk.com, will definitely use again.
December 3, 2025
Great service and delivery.
November 13, 2025
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