4x4works Reviews 

181
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, which fit perfectly and often exceed expectations. The service is frequently highlighted as excellent, with the team's extensive product knowledge and helpful, honest advice being particularly valued. Many consumers also appreciate the efficient ordering process and remarkably fast delivery, often receiving items sooner than expected. However, some people mentioned occasional delays with delivery, with items sometimes taking longer than anticipated to arrive. These instances were often attributed to carriers, such as DHL, though a few customers experienced extended waits for goods or tracking information.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the high quality, good value, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the great, excellent, and brilliant... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their helpfulness and... See more

Order

Users describe positive interactions with order, highlighting an easy and slick ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy is always so responsive and helpful when we have queries or problems. He even liaises with the OEMs to resolve warranty issues. Prices are very competitive and products arrive well packaged and q... See more

Rated 5 out of 5 stars

Hi ! Collection of Drawersystem went smooth at Your Warehouse :-) Today final fitment, Also fitted X-Lifter Suspension system. Really Good Quality of Drawers, Looks fine in the back of my Def... See more

Rated 5 out of 5 stars

Andy is a very knowledgeable guy and a pleasure to deal with. We will continue to use and recommend 4x4 works. Andy wanted to be absolutely sure the lift kit selection was correct for our JDM Mazd... See more

Company replied

Rated 5 out of 5 stars

Andy has been very helpful on my two orders from you. He replies very fast, also outside normal business hours, and provides precise information and fast handling. I'm very pleased with Your cust... See more

Company replied


Company details

  1. Car Equipment Accessories Store

Written by the company

Premium quality 4x4 vehicle upgrades for leisure, work and overland. We import specialist products from all over the world. Brands include ARB, Front Runner, Terrain Tamer, Old Man Emu, Kut Snake, Safari Snorkel, Warn, Kaymar, Flashlube, SuperPro and many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(181)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer care

Parts arrived in 4/5 working days. Suspension bushes for my particular vehicle not listed correctly. Returning incorrect parts was hassle free. Ian at 4x4works went the extra mile in helping me to find the correct parts (hopefully). Yet to be fitted.
Update to my review. Parts fitted. Thank you! Will give a 5* for customer service. Would be great if they offered a next day delivery service option.

January 8, 2026
Unprompted review
4x4works logo

Reply from 4x4works

Sorry to see that you had an issue with your bushes, but I'm glad to see that we were able to resolve this quickly for you.

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service, very quick and direct replies.
Highly recommend.

January 24, 2026
Unprompted review
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Reply from 4x4works

Thanks for your kind words! We do try our best to reply really quickly to all enquiries.

Rated 5 out of 5 stars

Such great customer service

Such great customer service! I got in contact New Year’s Eve, needing some assistance; frequent email exchange with Andy started New Year’s Day! Several photos later and the correct part was identified, but unfortunately on back order with several months delay. I was prepared to wait, but Andy offers a no-cost upgrade which is dispatched the same day. I will not be going anywhere else, why would you? Outstanding!

January 2, 2026
Unprompted review
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Reply from 4x4works

Thank you Richard for your kind review. We are here to help you anytime, including New Year's Day! Hope that 2026 is a great year for you.

Rated 5 out of 5 stars

Your customer service is fantastic and…

Your customer service is fantastic and your knowledge is great. Realy good buying experience. I had some questions about my order and you dealt with it straight away.

December 8, 2025
Unprompted review
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Reply from 4x4works

Thank you for the great review, it is our absolute pleasure to help you anytime.

Rated 5 out of 5 stars

Best customer service ever !!!



Been using andy at 4x4 works for several years now , prices are competitive but more importantly customer service before and especially after sale is second to none I’ve never dealt with a company like this before and throughly recommend them , I’ve had my rear leaf springs fitted for 4 years and recently broke a leaf in Mauritania , a free replacement is on its way from terrain tamer now , happy Christmas to you all 🌲🌲🌲🌲

December 24, 2025
Unprompted review
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Reply from 4x4works

Thank you Gary for your kind words. As always, it is our pleasure to support you in any way. Happy travels!

Rated 5 out of 5 stars

Shipping to Latvia, OK

Received items as expected.
Had extra custom fee, but I knew it will be.

*After filling form (VIN number, etc) for compliance, didnt received any confirmation email, that parts actually fit.

December 23, 2025
Unprompted review
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Reply from 4x4works

Thank you for your review. We do check all details when processing "guaranteed to fit" orders and we would always reach out if there was a fitment problem or question.

Rated 5 out of 5 stars

Andy at 4x4 works was very helpful

Andy at 4x4 works was very helpful, with no sale pressure. Once ordered 4x4 works were very efficient at processing the order, with the delivery time being quicker than stated. Perfect Thank you Andy and the 4x4 works team

December 18, 2025
Unprompted review
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Reply from 4x4works

Thank you Rob for your kind review! Our staff our technically trained and we focus on offering the right advice, not on selling parts unless the customer does need them! As always, if we can help you in any way, do reach out to us anytime.

Rated 5 out of 5 stars

Great customer service

Great customer service and a great range of products.

December 15, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you for your kind review! We do have a big range with over 100 premium 4WD brands from around the world.

Rated 5 out of 5 stars

Very good quality clutch and flywheel

Very good quality clutch and flywheel
Very helpful on the phone ,good delivery time and very well packed

November 20, 2025
Unprompted review
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Reply from 4x4works

Thank you for your kind review. Our clutch kits are heavy duty and are very popular for both commercial and domestic users.

Rated 5 out of 5 stars

I am very happy with the level of…

I am very happy with the level of service and information sent. Andy is extremely responsive to queries. I am looking forward to testing out the Terrain Tamers on my Shogun.

However it did take 25 days to receive the goods and multiple emails to receive the tracking numbers.

As a result I've not yet had a chance to test the product which I am sure will be great.

Many thanks

November 30, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thanks for your kind review! As always, if we can help you in any way, do reach out to us.

Rated 5 out of 5 stars

Excellent prices on well known…

Excellent prices on well known products. Website is very easy to use. Prompt delivery and highly recommended.

November 18, 2025
Unprompted review
4x4works logo

Reply from 4x4works

Thank you Michael for your kind review! It is our pleasure to help you anytime.

Rated 5 out of 5 stars

Super helpful staff

Excellent customer service when dealing with enquiries and orders.
Always kept informed and always did their best to help.
Will definitely be using again for 4x4 parts.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Superb company ,great…

Superb company ,great communication,haven't had the time or the weather the fit the suspension upgrade yet ,but everything looks in good order and quality parts and I'm sure if I have any problems Andy will sort it out .
5 stars from me,many thanks

October 28, 2025
Unprompted review
Rated 4 out of 5 stars

100% recommended, amazing service

Amazing customer service,

I ordered a fair amount of parts for my ranger That had to come from different locations around the world. The communication skills from Andy was impeccable, constant updates and always there to answer any questions I had regarding my order.

All parts fit exactly as stated without a flaw. This wouldn’t have been possible if it wasn’t for the team at 4x4 works pre sales advice and knowledge.

Would have been 5* but my only nit pick is that the specific torsion bars I ordered were not in stock and had to come from Australia with an extended delivery time which I wish was stated on the website, but again Andy sorted out an alternative and got me back on the road.

September 20, 2025
Unprompted review

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