Andy is always so responsive and helpful when we have queries or problems. He even liaises with the OEMs to resolve warranty issues. Prices are very competitive and products arrive well packaged and q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Premium quality 4x4 vehicle upgrades for leisure, work and overland. We import specialist products from all over the world. Brands include ARB, Front Runner, Terrain Tamer, Old Man Emu, Kut Snake, Safari Snorkel, Warn, Kaymar, Flashlube, SuperPro and many more.
Contact info
Milton Hall, Ely Road, CB24 6WZ, Cambridge, United Kingdom
- 01223 927200
- website@4x4works.co.uk
- www.4x4works.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer care
Parts arrived in 4/5 working days. Suspension bushes for my particular vehicle not listed correctly. Returning incorrect parts was hassle free. Ian at 4x4works went the extra mile in helping me to find the correct parts (hopefully). Yet to be fitted.
Update to my review. Parts fitted. Thank you! Will give a 5* for customer service. Would be great if they offered a next day delivery service option.

Reply from 4x4works

Reply from 4x4works
Great Customer Service
Great Customer Service, very quick and direct replies.
Highly recommend.

Reply from 4x4works
Brilliant service arrived in couple of…
Brilliant service arrived in couple of days thankyou

Reply from 4x4works
Such great customer service
Such great customer service! I got in contact New Year’s Eve, needing some assistance; frequent email exchange with Andy started New Year’s Day! Several photos later and the correct part was identified, but unfortunately on back order with several months delay. I was prepared to wait, but Andy offers a no-cost upgrade which is dispatched the same day. I will not be going anywhere else, why would you? Outstanding!

Reply from 4x4works
Andy and his customer service is…
Andy and his customer service is amazing very knowledgeable and really helpful

Reply from 4x4works
Your customer service is fantastic and…
Your customer service is fantastic and your knowledge is great. Realy good buying experience. I had some questions about my order and you dealt with it straight away.

Reply from 4x4works
Best customer service ever !!!
Been using andy at 4x4 works for several years now , prices are competitive but more importantly customer service before and especially after sale is second to none I’ve never dealt with a company like this before and throughly recommend them , I’ve had my rear leaf springs fitted for 4 years and recently broke a leaf in Mauritania , a free replacement is on its way from terrain tamer now , happy Christmas to you all 🌲🌲🌲🌲

Reply from 4x4works
Needed a part that was likely coming…
Needed a part that was likely coming from Australia via Germany. I was kept informed and everything was fine.

Reply from 4x4works
Shipping to Latvia, OK
Received items as expected.
Had extra custom fee, but I knew it will be.
*After filling form (VIN number, etc) for compliance, didnt received any confirmation email, that parts actually fit.

Reply from 4x4works
Andy at 4x4 works was very helpful
Andy at 4x4 works was very helpful, with no sale pressure. Once ordered 4x4 works were very efficient at processing the order, with the delivery time being quicker than stated. Perfect Thank you Andy and the 4x4 works team

Reply from 4x4works
Great customer service
Great customer service and a great range of products.

Reply from 4x4works
Very good quality clutch and flywheel
Very good quality clutch and flywheel
Very helpful on the phone ,good delivery time and very well packed

Reply from 4x4works
I am very happy with the level of…
I am very happy with the level of service and information sent. Andy is extremely responsive to queries. I am looking forward to testing out the Terrain Tamers on my Shogun.
However it did take 25 days to receive the goods and multiple emails to receive the tracking numbers.
As a result I've not yet had a chance to test the product which I am sure will be great.
Many thanks

Reply from 4x4works
Excellent prices on well known…
Excellent prices on well known products. Website is very easy to use. Prompt delivery and highly recommended.

Reply from 4x4works
Fast delivery
Fast delivery, quick reply on email, i will buy from them again
Super helpful staff
Excellent customer service when dealing with enquiries and orders.
Always kept informed and always did their best to help.
Will definitely be using again for 4x4 parts.
Superb company ,great…
Superb company ,great communication,haven't had the time or the weather the fit the suspension upgrade yet ,but everything looks in good order and quality parts and I'm sure if I have any problems Andy will sort it out .
5 stars from me,many thanks
100% recommended, amazing service
Amazing customer service,
I ordered a fair amount of parts for my ranger That had to come from different locations around the world. The communication skills from Andy was impeccable, constant updates and always there to answer any questions I had regarding my order.
All parts fit exactly as stated without a flaw. This wouldn’t have been possible if it wasn’t for the team at 4x4 works pre sales advice and knowledge.
Would have been 5* but my only nit pick is that the specific torsion bars I ordered were not in stock and had to come from Australia with an extended delivery time which I wish was stated on the website, but again Andy sorted out an alternative and got me back on the road.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





