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7 Continents Travel Ltd Reviews 

881
•
TrustScore 4.5 out of 5

4.6

Travel Agency
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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the entire booking process is remarkably smooth, well-organized, and handled by helpful staff members who offer exceptional support from start to finish. People really appreciate the dedicated assistance provided for their trips, noting that agents remain polite, professional, and constantly available to answer any questions along the way. Some reviewers were not happy with the communication, mentioning frustrating difficulties when trying to resolve problems or address concerns. Other customers also noted that customer support became inadequate when unexpected changes occurred or when they needed fair resolutions for their travel arrangements.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient communication, smooth... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are cooperative, attentive,... See more

Booking process

Consumers find booking_process to be positive, highlighting smooth and hassle-free experiences supported by... See more

Holidays

Customers had positive experiences with holidays, expressing satisfaction and a willingness to travel with... See more

Customer service

Users describe positive interactions with customer service, highlighting brilliant assistance and follow-up... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service! Highly recommended. Brother Awan arranged a last minute umrah trip for me and my children during the Christmas holidays. He did a fantastic job arranging everything to our requirements... See more

Rated 5 out of 5 stars

We used 7 Continents Travel for Umrah during the month of August 2025. We a family of four went for 10 days. Shayan Bhai gave us a amazing package which included BA direct flight to Jeddah which i... See more

Company replied

Rated 5 out of 5 stars

I knew Samy from last year who had done my reservations last year for me as I had done my research well too This year I was pleasantly surprised that I called and got to speak to him immediately a... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve booked my Umrah package with Awan from 7 continents travel and he has always been so helpful and amazing. He knows exactly what I want and delivers without any issues. Aw... See more

Company details

  1. Travel Agency

Written by the company

7 Continents Travel Ltd is one of the largest travel organizations in the UK employing over 100 staff globally, in Wholesaling and Business Travel sectors. We are dealing our clients online and waiting for their call 24 hours a day, 7 days a week, and 365 days a year. We are also acknowledged as best traveling service providers among worldwide travelling community, our specialized traveling services along with best accommodation facilities are prime element of our professional goals. We are proud of our infatuation for travel, gratifying experiences and first class customer contentment by our unique traveling amenities. We also offer special air travel guide services for our esteemed clients and make them up to date concerning hottest offers of more than 150 airlines to save their money. ATOL protected Travel Agency.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

881 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(881)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I had truly good experience dealing…

I had truly good experience dealing with Muneed from 7 continentstravel. He was very helpful with finding me the right ticket for chosen flight date and also at a price that fits into my budget.

Many thanks again Muneed

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

Great friendly service and they try…

Great friendly service and they try hard to get you the package you require. We booked Umhra trip for 4 people and were very happy with the arrangement.
Just to say what happens in Saudi is not in the hand of the travel agent.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Booked with 7 continent Travels

Booked with 7 continent Travels. We we’re looked after by Nabila shah. She made my whole experience very easy, comfortable, and she looked after us through out our journey to Umrah. I couldn’t thank her enough for an amazing Umrah. I would recommend this company and would definitely book with them again. Jazakallah

October 15, 2023
Unprompted review
Rated 5 out of 5 stars

Good service by Ahmad Ali

I purchased my Umrah package from this travel agent. It was amazing service by Ahmad Ali. He was very informative and passionate. All my queries were dealt perfectly. Well done Ali.

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

Third time using this company.

It's my third time of using this company and via brother Awais, this time to Malaysia. Excellent experience with brother Awais, as always helpful, reliable and honest and had an amazing time in Malaysia. I will definitely recommend the company and Awais to my friends and family.

August 25, 2023
Unprompted review

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