perfect ring, excellent service, can highly recommend 77 diamonds for any kind of jewellery

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very warm welcome and professional sales team! Would definitely recommend!
Quick to respond, great selection, accommodated time delivery request, helpful service rep (Natacha).
Even before visiting the Basel showroom, I wanted to share my experience with 77 Diamonds. From my very first enquiry, Besir has been exceptionally professional, patient and responsive. He has... See more
Company details
Written by the company
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Contact info
Grosspeteranlage, 4052, Basel, Switzerland
- 41615000521
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outstanding customer service from the very beginning
Even before visiting the Basel showroom, I wanted to share my experience with 77 Diamonds.
From my very first enquiry, Besir has been exceptionally professional, patient and responsive. He has taken the time to answer every question thoroughly, offered honest advice, and never made me feel under any pressure. Throughout the process, his communication has been excellent and he has made what is an important decision feel much easier.
Although I haven't completed my purchase yet, the level of customer service I have received so far has been outstanding. Based on my experience to date, I would highly recommend 77 Diamonds Basel to anyone looking for expert guidance and a truly customer-focused approach.
Thank you, Besir.
Great Place
A lot of posibilities to choose from and a great price for what you get. Super friendly consultant and a nice office. :-) Only thing that could be better is to have more rings in the show room with actual diamonds so you see upfront how they look like.
Very warm welcome and professional…
Very warm welcome and professional sales team! Would definitely recommend!
Quick to respond
Quick to respond, great selection, accommodated time delivery request, helpful service rep (Natacha).
perfect ring
perfect ring, excellent service, can highly recommend 77 diamonds for any kind of jewellery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.