97th Vintage Reviews 359

I would strongly recommend people avoid this store. I ordered an item on December the 19th and it is 10th of February and I still have no item.

I have had to constantly chase the company not once have they been proactive and contacted myself to give me an update.

Every time someone called Jordan eventually gets back to me I get another date in which the item will arrive but it never does and still has not.

Strongly advise people avoid this website as the customer service is disgustingly poor and the items never arrive.

Ordered £150 premium bundle. Was very disappointed to receive brands like Naff Naff which have never been classed as premium. Website listed brands which are miss leading only item would be classed as premium and was not worth the money as could buy elsewhere cheaper

Great service. Good value.

Brought a pair of trousers on this seller's Vinted account. The item was listed in the woman's section, but it was actually a pair of men's trousers. I asked to return the item and the seller accepted the request. I said because the seller listed the item wrongly, I should not be the one paying for the return postage. The seller said he/ she would refund me the postage cost via PayPal once the item is back with the seller. Since I posted the return parcel, there is no response from the seller at all. I had to contact Vinted to get my refund (as the seller wouldn't confirm he/ she has received the parcel, despite the tracking clearly showed), and of course, the seller never pay me back for the return postage!

I’m rather upset by my experience with this company. I ordered two items, both of which were unsuitable upon arrival. The bag purchased was removed from their packaging for approximately 30 seconds; it was immediately apparent that it was unsuitable as it was considerably smaller than I was expecting. I barely handled the item and returned it to the packaging immediately. When arranging a return, although advised that swing tags would need to be attached in order for the return to be accepted, I omitted to check because I had not handled the bag for any more than a couple of seconds as aforementioned. During the return process I was advised that the item would
be returned due to the fact the swing tags were missing from the bag. I live in a very minimalist, immaculately clean property and the tag is nowhere to be seen at home in the room I opened the package, meaning it is either in the original packaging having fallen off, or was never there in the first place. Customer service IGNORED my explanation and returned the bag without any consideration or discussion. EDITED IN RESPONSE TO BELOW - thank you for taking the time to respond. However, you miss the point of my review which is that I did not remove the tag. I just didn’t. It either fell off or was never there to begin with.

I ordered 3 items. A jacket, a jumper and a sweatshirt. The condition of all 3 was described as good or very good. The jacket was fine. The jumper has a hole on the neckline which wasn’t mentioned on the description - it is impossible to repair. The sweatshirt has stains on the front which I have tried to get out and cannot. So the two items were a total waste of money.

I purchased a sweater with an embroidered YSL logo, which appears to be a brand-new item rather than vintage. Additionally, the tag was removed, raising questions about its authenticity. I paid $300 CAD for this item and was disappointed to find that I had to cover the return shipping costs, as the company would not reimburse me that part.

When I mentioned obtaining verification from a YSL expert regarding the item’s authenticity, I was met with a threat of legal action from a representative named Jordan. This response was both unprofessional and concerning.

I have since discovered that other customers have faced similar issues, reinforcing my belief that this company is not legitimate. I strongly advise others to exercise caution when considering purchases from this retailer.

Regarding your response, time doesn’t matter here. You are not a legitimate business and you sell fakes. Point blank! The world needed to know, even after 13 months. 😘

Got an advert through Instagram so I was a little skeptic about this company but they are incredible! Great quality stuff, amazing price and shipped super quickly. Cant wait to shop again in the future

Product was as described and is a fantastic buy. I am very happy.

Great service got here on date it says great product cheers

on time, good condition of goods

Good quality YSL Crewneck like new, for a vintage product they where like new

Very happy with my purchase, came in great condition!

The large choice of clothes
THANKYOU10

The jacket I bought arrived clean and fits perfect..I did contact the seller saying that there had been a sewing job done on the sleeve and a pin was left in which went through my finger when I tried the jacket on. I didn't get a response yet with an apology or anything, though it's only been a week.

Sharing a vile email response from this SCAM of a "business". This is the tone they have for customers who call them out for the false advertising of garments - says everything about them and shows just the level of harassment they're willing to go to if you badmouth them. Despicable behaviour.

"Hi Sarah,

What a vile, false and destructive Trustpilot review you have left there.

I have been nothing but helpful to you in this situation, I have offered you the return for a full refund as well as sent you the return details. We even offered you the refund? What a sad life to go out of your way to plaster fake rubbish all over the internet in an attempt to destroy innocent small businesses. Grow up.

We will not be proceeding further.

All the best, Karen."

Very quick delivery, product as described

Can’t change my old review but ignore it. The place isn’t a scam at all it was just an email glitch and a colleague taking my parcel without realising. Clothes are great and came on time!!!

Excellent parka in great condition although it had clearly been altered from its original cut and if mentioned I probably wouldnt have bought