Excellent and speedy service.
August 28, 2019
Unprompted review
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Company details
Information provided by various external sources
9reef.com has a wide selection of the newest aquarium reef equipment, coral, nutrition and supplements. Free Shipping over $75
Contact info
5451 S BRYANT AVE, 32773, SANFORD, United States
- 855-553-5657
- info@9reef.com
- www.9reef.com
great attention to details
great attention to details. Prompt response,
August 10, 2019
Unprompted review
Fast shipping and outstanding customer…
Fast shipping and outstanding customer service!
May 19, 2019
Unprompted review
Excellent corals
Excellent corals, excellent customer service and excellent experiance!
May 16, 2019
Unprompted review
Pete was great
Pete was great. He helped me adjust my light schedule as well as gave me some advise on water parameters. All the coral I ordered arrived beautifully and pest free. I would definitely recommend buying from Pete. A+++
April 30, 2019
Unprompted review
Easy ordering and fast delivery.
March 22, 2019
Unprompted review
9Reef customer service is TOP notch
9Reef customer service is TOP notch. The shipping was lightning fast. I even had the opportunity to speak with the owner who was more than happy to just discuss the hobby with me and offer his recommendations regarding my personal set up and goals. I will certainly be a return customer and would not hesitate to recommend this company to anyone in the hobby.
March 14, 2019
Unprompted review
9Reef was responsive and shipped the…
9Reef was responsive and shipped the order in a timely fashion. Emails to Pete are quickly responded to. Communication, customer service, and timely shipments are core attributes of 9Reef. You will not be disappointed doing business with them!
February 28, 2019
Unprompted review
Excellent service
Finding proper part was easy, and arrived quickly.
February 23, 2019
Unprompted review
Shipping was fast but didn't send the…
Shipping was fast but didn't send the brand that was advertised.
Problem has been resolved. Customer service was very good.
February 13, 2019
Unprompted review
Reply from 9reef.com
Hello Rick,
Thank you for the feedback. We would have fixed the situation for you but you never reached out to us to correct the issue. We were unaware that our warehouse staff shipped you the wrong brand. Please accept our sincere apologies and let us know if you would like to send a different brand.
Let me just start off by saying…
Let me just start off by saying 9ree.comf has the best customer service. After calling a couple well known online stores and getting the run around and hearing theres a 3to4 week wait, I called 9reed and spoke with Pete. He called Bashsea to verify that he could have me one to my house in a week. He called me back 10 minutes later and the sump was in stock so I purchased it. He followed up with me about ever other day to let me know tracking status and when I should be expecting the sump. Just amazing customer service. I will be a customer for life.
January 8, 2019
Unprompted review
Exact replacement part.
Part was delivered as described. Easy replacement. Used a small screwdriver to release the old wires from the fixture ends avoiding wire splices.
December 23, 2018
Unprompted review
Very pleasant transaction
Very pleasant transaction. Very fast shipping! Would def buy from again.
November 18, 2018
Unprompted review
Reply from 9reef.com
Thank you Anthony, we appreciate the kind words and look forward to serving you again.
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