A1 SolarStore Reviews 

139
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've been piecing together my system whenever I have extra money rather than buying everything at once. This was one of those "finally, I can cross another item off the list" purchases. Worked out fin... See more

Company replied

Rated 1 out of 5 stars

Already picked up Order place 12/22 ??? Received emails/text telling me order been processed-wait for further instructions Received phone call, made appt to pick up Friday 12/26... See more

Company replied

Rated 5 out of 5 stars

Most reviews only get written when something goes wrong. Mine didn't. The parts fit, nothing was missing, and I moved on to the next project. Figured that deserved a review too.

Company replied

Rated 5 out of 5 stars

Been slowly putting together an off-grid system and A1 SolarStore has come up more than once. Good selection, I've found stuff there I couldn't locate anywhere else without paying way more. Shipping m... See more

Company replied

Company details

  1. Solar Energy Equipment Supplier
  2. Air Conditioning Store
  3. Generator Shop
  4. Roofing Supply Store

Written by the company

A1 SolarStore is a U.S.-based marketplace specializing in renewable energy equipment, HVAC systems, generators, and roofing materials. Founded in 2017, the company supplies residential and commercial customers across North America with reliable, high-quality products from leading global brands. With a nationwide network of fulfillment centers, A1 SolarStore provides fast delivery, local pickup options, and efficient logistics for projects of any scale. The company focuses on offering customers a broad selection of certified equipment, competitive pricing, and a straightforward purchasing experience. A1 SolarStore is committed to promoting energy independence and sustainable development. Through transparent business practices, dependable service, and continuous product expansion, the company strives to make advanced energy and building solutions accessible to everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

139 reviews

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No recent history of asking for reviews

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4.4

All reviews

(139)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

The prices are good

The prices are good, but I wish customer service was better. Tried contacting someone with questions about my purchase but haven't been able to reach anyone. Hope this improves soon.

April 3, 2025
Unprompted review
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Reply from A1 SolarStore

Andre, thank you for your feedback. We're sorry to hear that you've had trouble reaching us. After reviewing our records, we haven’t received any missed calls, but we'd be happy to assist you further. If you could kindly provide your phone number, we’ll make sure to contact you directly.

Additionally, we haven’t received any emails or text messages from you, but we do offer both of these communication channels as well. Please feel free to reach out to us through email or text, and we’ll ensure a prompt response.

We appreciate your understanding and are committed to improving your experience. Please let us know how we can assist you further.

Rated 4 out of 5 stars

Delivery was kinda late and they just…

Delivery was kinda late and they just showed up without even calling first. But everything else is rly good no complaints

March 30, 2025
Unprompted review
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Reply from A1 SolarStore

Julia thanks for your feedback! First off, we’re really sorry about the late delivery and not calling ahead — that’s definitely something we’ll work on improving. We’re glad to hear everything else went smoothly, though! We really appreciate you sharing this with us and hope to make your next experience even better.

Rated 5 out of 5 stars

I popped by the nearest location to…

I popped by the nearest location to grab just 6 panels. They arrived in perfect shape! The staff member was super friendly and couldn't have been more helpful. If you're looking for top-notch solar panel brands, A1 solar store is definitely the place to go.

March 25, 2025
Unprompted review
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Reply from A1 SolarStore

Tressie, thank you so much for the kind words! We’re so happy to hear that your panels arrived in perfect condition and that our team was able to help make your experience a great one. It really means a lot that you chose A1 Solar Store, and we’re grateful for your recommendation! If you ever need anything else or have more questions, don’t hesitate to reach out. Thanks again for being awesome!

Rated 5 out of 5 stars

Great all round experience from…

Great all round experience from ordering online to collecting locally at the Simi Valley Location.

Will use again 100%

March 27, 2025
Unprompted review
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Reply from A1 SolarStore

Joshua, we’re thrilled to hear that you had a great experience from ordering online to pick up at our Simi Valley location. We’re glad to know we met your expectations!
We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

I recently picked up my order directly…

I recently picked up my order directly from the warehouse and found the process extremely convenient. Staff was helpful and the products were exactly as described highly recommend this company for their efficient service and pickup option!!

March 19, 2025
Unprompted review
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Reply from A1 SolarStore

Carmen, we're so glad the pickup process worked well for you and that our team could help. We really appreciate the recommendation and can’t wait to have you back!

Rated 5 out of 5 stars

We called a1solarstore 3 months ago for…

We called a1solarstore 3 months ago for our Texas factory. Their solar panels work well, delivery was prompt and staff wsa professional. Instalation took time due to project size and now we see that the system generates impressive energy from a small area. Thanks for the recommendation - great doing business with you.

March 12, 2025
Unprompted review
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Reply from A1 SolarStore

Lashay, we really appreciate you taking the time to share your experience! It’s great to hear that the system is performing well and delivering impressive results for your factory. Thanks for your patience during the installation process, and it was a pleasure doing business with you. Looking forward to working together again!

Rated 5 out of 5 stars

Panels are excellent quality

Panels are excellent quality. A few arrived damaged, but the company promptly replaced them. Their customer service was exceptional.

March 17, 2025
Unprompted review
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Reply from A1 SolarStore

Denis hi! We're so glad to hear that you're happy with the quality of the panels, and we're sorry for the damage to a few of them. We’re glad we could get that sorted for you quickly.
It means a lot to us that you had a great experience with our customer service. If you need anything else, just let us know—we're here to help. Thanks again for your business, and we hope to work with you again soon!

Rated 5 out of 5 stars

Excellent purchase experience and well worth the savings.

Excellent purchase experience, very efficient, great communication and very fast response from A1 Solar staff. Warehouse associates were friendly and helpful with order loading.

March 21, 2025
Unprompted review
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Reply from A1 SolarStore

Thank you so much for your awesome review! We’re so glad to hear you had a great experience with us. It’s fantastic to know that our team was able to provide efficient service and great communication, and that the warehouse associates were helpful during the loading process.
We really appreciate your kind words and your business. Looking forward to working with you again!

Rated 5 out of 5 stars

A1 solarstore is a good place to shop…

A1 solarstore is a good place to shop for good quality solar panels such as Hyundai. They are good quality solar panels built strong and also came in black colors. I didn't setup anything with those yet. Hyundai solar panels are a good choice and the price is reasonable. Thanks A1 solarstore.

March 17, 2025
Unprompted review
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Reply from A1 SolarStore

John, thank you so much for your thoughtful review! We’re really happy to hear you’re pleased with the quality of the Hyundai solar panels and the black color option. We’re sure you’ll be even more impressed once you get everything set up. If you need any help or have any questions along the way, don't hesitate to reach out. We really appreciate you choosing A1 Solarstore, and we hope you enjoy your new panels!

Rated 5 out of 5 stars

Got an email right when my backordered…

Got an email right when my backordered item came in stock. Shipping was crazy fast! Really happy with the service.

March 6, 2025
Unprompted review
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Reply from A1 SolarStore

Octavio, thank you so much for your kind review! We're thrilled to hear that you were pleased with our fast shipping and timely notification when your item came back in stock. We always strive to provide the best service possible, and it’s great to know that we met your expectations!
If you need anything else, don’t hesitate to reach out. We appreciate your business very much, until next time!

Rated 4 out of 5 stars

Website super easy to use and didn't…

Website super easy to use and didn't crash on my ancient laptop lol. Only annoying thing? No way to filter by voltage! Was specifically looking for 24V panels for my RV and had to click through like a billion product pages to find the right ones. Okay maybe like 10 pages but still! Would be 5 stars if they add that filter. Definitely bookmarking for future purchases tho!

March 10, 2025
Unprompted review
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Reply from A1 SolarStore

Ali thank you for your kind feedback! We’re so glad to hear that our website was easy to use and that it worked smoothly on your laptop. We appreciate your suggestion about adding a filter for voltage – that’s a great idea, and we’ll definitely consider it as we work on improving the site.

We’re happy you found the right panels in the end, and we’re thrilled to hear you’ll be bookmarking us for future purchases. Thanks again for sharing your thoughts with us!

Rated 4 out of 5 stars

enphase storage system

This thing works great. The app is pretty cool too, shows me exactly how much power I'm using. Only giving 4 stars because shipping was ridiculously slow - almost 2 weeks when they promised 3-5 days! Had to push back my cabin project because of it. Still, totally worth the money once it finally showed up.

March 3, 2025
Unprompted review
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Reply from A1 SolarStore

Estelle, thank you for your feedback! We’re so glad to hear that you're happy with the product and the app's features. We sincerely apologize for the shipping delay – we understand how frustrating that must have been, especially with your cabin project on the line. We're constantly working to improve our shipping times, and your input helps us a lot in that process. Thanks again for your patience and for the 4-star review! We truly appreciate your support.

Rated 5 out of 5 stars

They knew their stuff

They knew their stuff, were eager to help, and put no pressure on sales. Got the best deal for my product!

March 4, 2025
Unprompted review
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Reply from A1 SolarStore

Dear Jessenia,
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that they were able to assist you without any pressure. We strive to provide knowledgeable service and ensure our customers find the best deals for their needs. Your satisfaction is our priority, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

I had an issue with my lithium battery

I had an issue with my lithium battery, and they responded quickly, guiding me through some checks. Their support was fast and helpful - I'll definitely use them again.

February 26, 2025
Unprompted review
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Reply from A1 SolarStore

Tom! Thank you for sharing your positive experience with the support team regarding your lithium battery issue.It's always reassuring to know that we can count on prompt support when we need it. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Looking forward to your next visit!

Rated 5 out of 5 stars

Great experience

Great experience! No pressure no issues and all my questions were answered!

February 24, 2025
Unprompted review
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Reply from A1 SolarStore

Hi Marina,

Thanks for your review! We're glad you had a smooth and hassle-free experience.

Best,
A1 SolarStore Team

Rated 5 out of 5 stars

Had a great experience thanks to…

Had a great experience thanks to Melanie from customer support. I wasn't sure if the panel would be compatible with my inverter, so I reached out. She responded quickly, explained everything is simple terms, and even sent me a compatibility chart. Super helpful!

February 20, 2025
Unprompted review
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Reply from A1 SolarStore

Hey Kirby,

Thank you for your kind words! We're thrilled to hear that Melanie provided you with such helpful support. We’ll be sure to pass along your appreciation. If you ever need anything else, we’re here to help!

Best,
A1 SolarStore Team

Rated 4 out of 5 stars

I bought a Meyer Burger 390W solar…

I bought a Meyer Burger 390W solar panel, and overall, it was a good experience, but not perfect. Ordering was easy, no issues with the website, and the price was fair. I has a small question before buying, but customer service took two days to reply, which was a bit frustrating. Would have been nice to get a quicker answer.
Shipping was on time, and the panel arrived in perfect condition, well-packaged with no damage. The only thing that bugged me was the delivery - no clear time slot, so I had to stay home all day waiting.
Other than that, everything went fine. I'd buy from them again, just wish they'd improve communication a bit. Four stars!

February 14, 2025
Unprompted review
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Reply from A1 SolarStore

Hello Freddie,

Thank you for your feedback! We're glad to hear you had a smooth ordering experience and that your Meyer Burger panel arrived in perfect condition. We appreciate your patience and take your comments about response time and delivery scheduling seriously—we’re always working to improve. Looking forward to serving you again!

Best,
A1 SolarStore Team

Rated 5 out of 5 stars

Axitec panels purchase

Also got the Axitec panels since they are on sale, price is really good for panels of this level. $125 for a 410W module, almost sounds too good to be true! Pickup is free. I came for the price, but I have to admit the site is great and everything works really smooth as it should.

February 15, 2025
Unprompted review
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Reply from A1 SolarStore

Hi Maksim,

Thank you for your review! We're glad you found a great deal on Axitec panels and had a smooth experience with our site. Enjoy your solar setup, and let us know if you need anything else!

Best,
A1 SolarStore Team

Rated 5 out of 5 stars

Bought some Axitec 550W panels here

Bought some Axitec 550W panels here. The ordering was quick and the staff were nice, but man, the shipping was slower than a turtle! Took almost 2 weeks when they said it would be 5 days. At least the panels showed up in good shape and the price was decent. Not the worst experience, but they need to work on their delivery times.

February 11, 2025
Unprompted review
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Reply from A1 SolarStore

Hello Frederick,

Thanks for your feedback! We’re glad you liked the service and pricing, but we hear you on the shipping delay. We’re always working to improve delivery times and appreciate your patience. Glad your panels arrived in great shape—let us know if we can help with anything else!

Best,
A1 SolarStore Team

Rated 5 out of 5 stars

I got what I wanted!

Hi! I do like A1solarstore for professional customer support and smooth delivery. I got my product without any damage!

February 11, 2025
Unprompted review
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Reply from A1 SolarStore

Hi Tatiana,

Thanks for your feedback! We're happy to know you're satisfied with your purchase.

Best,
A1 SolarStore Team

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