aBaby Reviews 

397
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

This was the worst experience. My product never arrived. I spoke to a BOT who said my product was damaged in shipping by their own shipping company. They would offer a partial refund????? Then she sto... See more

Rated 1 out of 5 stars

I would give a "0" if I could - ordered a moses basket called and emailed multiple times no response still waiting it's almost a month since I placed my order -DO NOT ORDER FROM THIS COMPANY !!!!!! I... See more

Rated 2 out of 5 stars

Disappointed that the protective cover on the mattress is such a crinkly plastic material. It makes alot of noise just putting the fitted sheet on. Also, I know it said on the box to be careful when o... See more

Rated 5 out of 5 stars

The wood step stool I ordered for my Granddaughter, white with pastel lettering, is even better than I expected. It's beautifully painted and arrived well before Christmas. I did have a perplexing exp... See more

Company details

  1. Baby Store
  2. also in
  3. Children's Toys Store
  4. Furniture Store
  5. Lighting Store

Information provided by various external sources

Baby Furniture at ABaby.com. Bedding for Baby and Kids, Bunk Beds, Toddler Beds, Cribs, Nursery Furniture and more. Buy Baby Furniture Online.


Contact info

2.1

Poor

TrustScore 2 out of 5

397 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(397)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service!

Excellent service!

I ordered a product that was backordered. I got the item in the timing that was promoted on the page in perfect condition. Very happy with the ease of ordering and the price was the best on the market.

June 15, 2021
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Reply from aBaby

Thank you for the feedback. Enjoy your purchase!

Rated 5 out of 5 stars

Personalized puzzle footstool

Great result for our puzzle footstool we just got for our granddaughter. My husband put it together in just a few minutes. His 1 suggestion was not to wrap the instructions around the hardware.

June 9, 2021
aBaby logo

Reply from aBaby

Glad to hear you are happy with your puzzle footstool. Thank you for the feedback!

Rated 1 out of 5 stars

Received a broken slide

Received a broken slide. Am supposed to get replacement, but now when I email I get no response as to a tracking number. If it does not arrive soon I will dispute charges. Time will tell. But I won't be ordering again from here. Terrible customer support!!!!

June 7, 2021
Rated 5 out of 5 stars

I needed custom made bedding for a heirloom cradle

I needed custom made bedding for a family heirloom and can honestly say I am extremely happy with my order.
The mattress, waterproof pad, sheet & bumper all fit our 100+ yr old family cradle wonderfully. An to top it off everything came in half the expected time which was greatly appreciated.

June 3, 2021
Rated 1 out of 5 stars

I'm still waiting for my purchase

To whom this may concern
I still have not received my product. It was ordered on may 4. I received a confirmation email and have received nothing else until this opinion poll.
I have called twice. the first time I was told the plant manager was out but she would look into it and get back to me. I did not get a call. I called again on the 1st of June an was told it would leave that day and I should receive it within two days. That could still happen, I'll know tomorrow. As far as the product I have no idea, check in again and I'll let you know.
This was for a newborn that has now been born. I have a cradle I built that is intended to be a gift, hopefully the baby is not to big by the time I give it to them.
I'm very disappointed.

June 2, 2021
Rated 5 out of 5 stars

The custom made items for my custom…

The custom made items for my custom made crib are just right! It was so nice to be able to find a company that was willing to make them to the size crib I made. I'm sure we will be back for more purchases. Our 1st Great Granddaughter is expected the 1st part of June. Thanks again...

May 4, 2021
Rated 1 out of 5 stars

Made in the USA

I was happy to purchase a blanket made in the USA and that's about it. I was unhappy with the quality of the fabric and the stitching on the satin trim. It looked like a very inexperienced sewer was in a big hurry to finish. I was not impressed by aBaby's merchandise.

May 4, 2021
Rated 1 out of 5 stars

If I could give zero stars I would.

If I could give zero stars I would. Not only was the product no longer available, but they didn't let me know. It still says available on their website. Then they didn't give me the full price that I paid. It was $139.90 & they only gave me $139.00 back. Terrible customer service & they don't have the products they say they have.

May 3, 2021
Rated 3 out of 5 stars

Mattress was ok, but sheet wrong size

Mattress was ok, but the sheet was the wrong size, still waiting to hear back if they are going to send correct sized sheet, message on email reply was as if business was closed for a holiday one month prior to email, but mattress was shipped in a timely manner.

May 2, 2021
Rated 2 out of 5 stars

The skirt was not what I expected

The skirt was not what I expected. First of all the lining fabric is cheap and the color was yellowish. The tulle was also very cheap and as stiff as a board. Will not order from your company again nor will I recommend your company.

April 18, 2021
Rated 5 out of 5 stars

Allowing a legacy to continue

The mattress, mattress cover and sheets fit perfectly after measuring according to your instructions. I am so excited that my daughter will be able to use the cradle that her grandfather built for her for her son.

April 10, 2021
aBaby logo

Reply from aBaby

Glad to hear we were able to put this special cradle back into use. May you use it for many years to come.

Rated 2 out of 5 stars

Personalized Coat Rack

Personalized Coat Rack: super cute and things look really nice until you realize that something went sideways with one of the coat pegs. 3 out of 4 pegs fit tight and flush to the rack, but on one of them... I’m not sure if a mistake was made but the peg is not sealed at all. Unfortunately, someone tried to compensate by adding a bunch of wood glue into the hole but only succeeded in squeezing wood glue out around the hole and slopping additional wood glue on the rest of the rack... the peg is still not secure FWIW and I’m reticent to remove the excess wood glue from the other various parts of the rack for fear of taking paint off with it. Bummer...

April 8, 2021

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