Abbotts Maintenance Reviews 41

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Turned up on time. Knew what they were talking about. Didn't disappear for lunch or "to get a part". Worked till the job was done and came back immediately to fix a slight leak. Best tradesman I've... See more

Company replied

Rated 5 out of 5 stars

I have been let down by a few plumbers over recent years but am so happy that I found Abbotts Maitenance. They were prompt, friendly, very knowledgeable and fixed my leaky toilet that a previous plum... See more

Rated 4 out of 5 stars

Matt just dropped my car off it looks brilliant. He has done an excellence repair car looks fabulous. Matt was so friendly and polite. Abbotts have excellent customer service and have been effici... See more

Rated 5 out of 5 stars

I can’t recommend Abbots Maintenance enough, they are fantastic. My mum had no hot water in her house and Matthew came over and fixed it for her in no time at all. He said it had been such a simple jo... See more

Company details

  1. Heating Contractor
  2. Bathroom Remodeler
  3. Gas Installation Service
  4. Plumber
  5. Property Maintenance
  6. Radiator Repair Service

Information provided by various external sources

At Abbotts Maintenance we are a family run small business (father & son's and inlaws in the office). We cover a wide range of plumbing and central heating faults, if you have a leaking kitchen sink tap or a fault outside garden tap dripping we are happy to help you!!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Power Flush Radiators

Matt did a efficient and excellent job in power flushing the radiators in my home with a minimum of fuss at a very reasonable cost. Have used Abbotts for plumbing and other issues previously and they're always reliable with excellent customer service. Would highly recommend.

April 1, 2025
Rated 5 out of 5 stars

Highly recommended

Turned up on time. Knew what they were talking about. Didn't disappear for lunch or "to get a part". Worked till the job was done and came back immediately to fix a slight leak. Best tradesman I've ever used.

November 6, 2024
Unprompted review
Abbotts Maintenance logo

Reply from Abbotts Maintenance

Thank you for the positive review, we aim to do the best we can where we can and as fair as possible.

Thank you.

Rated 5 out of 5 stars

Professional service

We have used the guys at Abbotts Maintenance a number of times and have been impressed with their work each time. They sorted out a leak for us and fitted a new boiler. Matthew is friendly, professional and takes the time to explain the problem and possible solutions. I have recommended them to my friends and family. Thank you again!

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing job!

I have been let down by a few plumbers over recent years but am so happy that I found Abbotts Maitenance. They were prompt, friendly, very knowledgeable and fixed my leaky toilet that a previous plumber had "bodged" and said he couldn't repair with no issues.
I will absolutely be using this company again - THANK YOU!!

February 27, 2024
Unprompted review
Rated 5 out of 5 stars

Very high standard of work

Very high standard of work
We have already used Abbott’s Maintenance in the past for more complex problems with our faulty heating system and the work has been completed with determination and professionalism until the issues were solved. High work ethics

June 6, 2023
Unprompted review
Rated 4 out of 5 stars

Amazing repair

Matt just dropped my car off it looks brilliant. He has done an excellence repair car looks fabulous. Matt was so friendly and polite. Abbotts have excellent customer service and have been efficient. Great service.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

Abbots Maintenance

Matthew Abbott fitted my boiler and I was delighted with the quality of work and professional approach.

He was a godsend when a burst pipe to my outside tap during winter cold snap threatened to flood my kitchen, fitting me in at very short notice.

I wouldn’t hesitate to recommend him for both installation and maintenance.

December 16, 2022
Unprompted review
Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. When I first contacted Abbots Maintenance I thought them to be very efficient and I had an appointment for the day after. When Peter arrived I explained that my Megaflo was leaking via the outside venting pipe when the hot water is heating up. I told him that I had tried recharging the air gap but that hadn’t worked.
When we looked at the tank he incorrectly identified the valve to be used to recharge the air pressure. He then proceeded to tell me that the valve would need replacing because the cold water inlet shut off was seized. He then said that the TPR valve was leaking and would need replacing. Then came the news that the tank had been installed incorrectly and would need the pipe work re worked. Peter was here for 35 minutes and did no work but I was still charged £126 for the pleasure of his company.
A few days later I received a quote for £886 + vat for the work.
The cold water shut off was not seized just stiff. The TPR valve did need replacing and is a £61 part and the tank was plumbed in 14 years ago and works.
Absolutely shocking behaviour and is why people are so sceptical about tradesmen. I won’t be using or recommending and really should not have been charged as a quotation for work should be free of charge.

April 16, 2022
Unprompted review
Rated 5 out of 5 stars

Abbots Maintenance - Brilliant!

I can’t recommend Abbots Maintenance enough, they are fantastic. My mum had no hot water in her house and Matthew came over and fixed it for her in no time at all. He said it had been such a simple job that he didn’t even charge her! The customer service with these guys is fantastic. They are polite and efficient over the phone and in person. It was a painless experience and I would highly recommend them and definitely use them again.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler service

Routine boiler service done well as usual, helped identify problem so that manufacturer could fix under warranty. Reliable local trader.

May 3, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt & efficient

Called these guys as had been let down. Arrived promptly and fixed our leak even though it was very late at night. Definitely recommend, great service.

August 15, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look