Have used them in the past year whenever I'm feeling under the weather but can't get a local GP appointment. All medical practitioners I've spoken to have been knowledgeable and helpful. Scripts and d... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Other instant scripts websites are expensive ($20-$50AUD) however this one is bulk billing meaning there is no cost. Most other places also have incredibly long wait times, I only waited around 20 min... See more
They have experienced doctors and nurse practitioners that can give you immediate help if you can’t get to your usual GP or need an emergency script. And it is bulk billed to Medicare with no gap! Yes... See more
Communication was the key point to be taken into consideration. Also the well versed knowledge of Doctor Sam.Peyerson. She explained in detail and suggested a follow up call later this week. Very... See more
Company details
- Medical Center
- General Practitioner
- Medical Certificate Service
- Medical Group
- Mental Health Service
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Valuable service
User friendly. Clear communication. A valuable service for those who cannot always get in to see a doctor when needed.
August 7, 2026
Great Experience
Abby Health is a great platform for health care needs. Booking process is simple and staff are very professional and friendly. Have used twice and would definitely recommend.
August 7, 2026
Easy booking and totally free to get a…
Easy booking and totally free to get a medical certificate for work. Doctor was caring and professional.
August 7, 2026
It didn't take long for an appointment
It didn't take long for an appointment, and I was able to get a certificate for work.
August 6, 2026
Quick, easy and free medical certificate
Woke up on a Friday morning with a croaky voice and dry cough. Called in sick to work and they asked for a medical certificate. I filled out the online form and within a minute of completing it I got a call from a nurse practitioner, after a quick chat I was all sorted and it was all bulk billed which is amazing, especially during a cost of living crisis every dollar matters.
I try to avoid calling off sick but I know if I need assistance again I’ll be back onto Abbeyhealth. Thank you so much!!
August 6, 2026
Very effective process and no more…
Very effective process and no more waiting at the medical center. Works well for me
August 6, 2026
easy to use
easy to use, can now get GP appointments while workinf from home which is super convenient
January 24, 2026
So easy to use.
So easy to use.
Quick got an appointment within 20 minutes. Dr called on time.
Will defiantly use again.
Dr was lovely.
August 6, 2026
Thanks for the fast and professional…
Thanks for the fast and professional service. Will definitely use again
August 6, 2026
Finished in 3.5 min
Finished in 3.5 min. It's a 15min appointment so I'm disappointed.
Otherwise, he prescribed the medicine and booked another appointment, so let's see how it goes.
August 6, 2026
Excellent service
Excellent service. Easy to book appointment, friendly health professionals and Bulk billed
August 5, 2026
Very helpful
Very helpful, easy to process and prompt service, new scripts forwarded and issued to the pharmacy, much appreciated, regards Mike.
August 5, 2026
Great doctor easy process
August 6, 2026
AAA+ SERVICE
No long wait times, after filling out the online requirements which took less than 3min I received a call from a qualified clinician who addressed my health issues and provided me with the treatment required via e-script whilst still in the call. The consult was bulk billed which was super helpful because I was interstate and unable to see my regular doctor. The entire process was easy and stress free.
August 6, 2026
Fast efficient and a caring consult…
Fast efficient and a caring consult makes Abby health my go to fo general and initial medical.
There is no way i could go back to spending hours waiting in a GP's surgery for a 15min consult, just doesn't make any sense at all.
August 6, 2026
So caring and friendly
Extremely friendly nice service on the phone with the GP! Loved it
August 6, 2026
My doctor was very kind and…
My doctor was very kind and understanding. He helped with my issue and was able to give me a referral and the scripts I needed. It can be very hard to get into my regular doctor and so this was wonderful as I could get an appointment the same day and it was bulk billed.
August 6, 2026
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