ABC Medical Reviews 

3,571
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,003 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the overall quality and reliability of the service. Customers frequently mention that the support staff is exceptionally helpful, kind, and professional when handling phone calls and organizing new medical supply systems. People also appreciate the prompt shipping, noting that their packages usually arrive quickly, accurately, and in great condition without any delays. However, some people mentioned frustrating issues with delivery errors, such as packages being sent to the wrong address or mishandled by couriers. A few consumers also experienced occasional communication challenges regarding refill schedules, order changes, or waiting until the official ship date for extra supplies.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments arrive on... See more

Order

Reviewers mention positive feedback about order accuracy, noting that items arrive on time and in good... See more

Staff

People report positive experiences with staff, frequently noting that representatives are extremely helpful,... See more

Service

Customers had positive experiences with service, frequently praising prompt shipping, courteous staff, and... See more

Customer service

Clients share positive opinions on customer service, highlighting that speaking to a representative on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more

Company replied

Rated 5 out of 5 stars

Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow

Company replied

Rated 5 out of 5 stars

The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more

Company replied

Rated 5 out of 5 stars

My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more

Company replied


Company details

  1. Medical Supply Store

Written by the company

A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!


Contact info

  • 1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States

  • www.abc-med.com

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,571)

977 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

07202026

good job...

July 16, 2026
ABC Medical logo

Reply from ABC Medical

Hello Niecha,
Thank you for your 5-star review! We're delighted to hear that you've had a positive experience with our service. Providing dependable support and making sure our customers receive the supplies they need on time is our top priority. We truly appreciate your kind words and your trust in ABC Medical. Thank you for choosing us!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Excellent service: Every person I speak with at ABC Med is…

Every person I speak with at ABC Med is a professional, is well informed, and able to help with issues.

July 16, 2026
ABC Medical logo

Reply from ABC Medical

Hello John,
Thank you for your wonderful feedback! We are truly grateful to hear that every member of our team has provided you with professional, knowledgeable, and helpful service. Delivering exceptional customer care and ensuring our customers receive the support they need are priorities we take great pride in.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Great service

July 16, 2026
ABC Medical logo

Reply from ABC Medical

Hello Nancy,
Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with our service. Our team is dedicated to providing dependable, high quality support, and it’s incredibly rewarding to know that we met your expectations. We truly appreciate your trust and support. Thank you for choosing us, and we look forward to continuing to serve you with the same level of care, professionalism, and commitment to excellence in the future!

ABC Home Medical Supply Team

Rated 5 out of 5 stars
ABC Medical logo

Reply from ABC Medical

Hello Joseph,
Thank you for your wonderful feedback! We're delighted to hear that you found the ordering procYour satisfaction means a great deal to us, and we're grateful for the opportunity to serve you. ess easy and convenient, and that your delivery arrived promptly.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

QUICK RESPONSES AND VERYPERSONABLE

QUICK RESPONSES AND VERYPERSONABLE

June 30, 2026
ABC Medical logo

Reply from ABC Medical

Hello Kenneth,
We appreciate you sharing your experience with us! It’s wonderful to hear that our team has been responsive and provided a friendly, personal touch during your interactions. We know how important it is to receive timely help from people who genuinely care, and we’re grateful for your trust in ABC.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Representatives are always very nice

Representatives are always very nice, professional and helpful

July 16, 2026
ABC Medical logo

Reply from ABC Medical

Hello HP,
Thank you for taking the time to share your experience! We’re pleased to hear that our representatives have consistently provided friendly, professional, and helpful service. Our team takes pride in making each interaction a positive one, and we appreciate you recognizing their dedication. Thank you for choosing ABC, we’re always happy to support you!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

You make it easy.

Ease of ordering, helpfulness of customer service, prompt delivery.

July 16, 2026
ABC Medical logo

Reply from ABC Medical

Hello James,
Thank you for your kind feedback! We’re so glad to hear that we’ve made the process easy for you. From placing your order to receiving your supplies, our goal is to provide a simple, dependable experience with helpful support along the way. We truly appreciate your trust in ABC and are happy to be here whenever you need us.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Reaches out to make sure not without…

Reaches out to make sure not without product. and things come quickly.

July 15, 2026
ABC Medical logo

Reply from ABC Medical

Hello David,
Thank you for sharing your experience! We’re glad to hear that our proactive support and timely deliveries have helped ensure you have what you need when you need it. Our team is committed to staying connected and making the process as smooth and dependable as possible. We appreciate your trust in ABC and are grateful to be part of your care routine.

ABC Home Medical Supply Team

Rated 5 out of 5 stars
ABC Medical logo

Reply from ABC Medical

Hello Diane,
Your kind words mean so much to our team. We’re happy to hear that each interaction has been a positive one and that our staff has provided the helpful, knowledgeable support you deserve. Creating a comfortable and caring experience for our customers is something we value every day. Thank you for continuing to choose ABC!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Great product and easy ordering

Ease of ordering and shipping.

July 15, 2026
ABC Medical logo

Reply from ABC Medical

Hello Marci,
We appreciate you sharing your experience! It’s great to hear that you found our products reliable and the ordering and shipping process easy to navigate. Our goal is to make getting the supplies you need as simple and convenient as possible. Thank you for choosing ABC, and we’re grateful for the opportunity to serve you!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Great phone person

Great phone person. Super fast delivery.

July 15, 2026
ABC Medical logo

Reply from ABC Medical

Hello Allen,
Thank you for the great feedback! We’re happy to hear that you had such a positive experience with our team and that your delivery arrived quickly. Providing friendly support and efficient service is something we strive for every day. We appreciate you choosing ABC and are grateful for your kind words!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Prompt

Prompt, responsive, I was able to speak with a person this is VERY important to me!

July 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Gretchen,
Thank you for taking the time to share your experience! We’re pleased to hear that our team was prompt, responsive, and available when you needed assistance. We understand how important it is to connect with a real person and receive helpful support, and we’re glad we could provide that level of service. We appreciate your trust in ABC and are always here when you need us!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

2nd time that I had an order & it was…

2nd time that I had an order & it was perfect. Everything there that I needed & delivery was fast

July 15, 2026
ABC Medical logo

Reply from ABC Medical

Hello Janice,
We’re so glad to hear your second order with us went just as smoothly as the first! It’s wonderful to know that your supplies arrived complete, accurate, and right when you needed them. Our team works hard to make the ordering and delivery process as easy as possible, and we truly appreciate you choosing ABC for your needs. Thank you for your continued trust and support!

ABC Home Medical Supply Team

Rated 2 out of 5 stars
ABC Medical logo

Reply from ABC Medical

Hello Tammy,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We value all customer feedback, as it helps us identify areas where we can improve our products and services. If you're willing, we would appreciate the opportunity to learn more about your experience. Please contact our Customer Service team at your convenience so we can better understand your concerns and work toward a resolution. Thank you for giving us the opportunity to improve.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Keep me on track!

Excellent service. Very helpful and kind.

July 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Megan,
We appreciate your kind words and are so glad to hear about your positive experience! Providing helpful, compassionate service is something our team takes great pride in. Thank you for recognizing their efforts and for choosing ABC we are so grateful for your support.

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Staying on track with me keeping me…

Staying on track with me keeping me from running out

July 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Lawrence,
Thank you for sharing your experience! We're happy to hear that our team has helped you stay on track and ensured you have your supplies when you need them. Keeping your needs a priority and providing dependable support is what we’re here for. We appreciate your trust in ABC and are grateful for the opportunity to assist you!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

The delivery service is good and the…

The delivery service is good and the employees I talk to at ABC are very accommodating.

July 7, 2026
ABC Medical logo

Reply from ABC Medical

Hello Ricky,
We truly appreciate you taking the time to share your experience! It's wonderful to know that our delivery service has met your expectations and that our team has been helpful and accommodating whenever you've reached out. Your feedback is incredibly encouraging, and we're grateful for the opportunity to support your healthcare needs. Thank you for choosing ABC!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

From ordering

From ordering, to delivery of my supplies, the experience has been exemplary. Any discrepancy in my order has been rectified and delivery made quickly. Great service. Keep up the good work. Semper Fidelis

July 7, 2026
ABC Medical logo

Reply from ABC Medical

Hello Stephen,
Thank you for your wonderful 5-star review and for sharing your experience! We're delighted to hear that everything from ordering to delivery has been exemplary and that our team was able to quickly resolve any discrepancies along the way. Your trust and support mean a great deal to us. And thank you for the heartfelt "Semper Fidelis" we truly appreciate your kind words and look forward to continuing to serve you with the same dedication. We wish you all the best!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

Representative was corteous attentive…

Representative was corteous attentive and professional

July 7, 2026
ABC Medical logo

Reply from ABC Medical

Hello Ricky,
Thank you for your wonderful 5-star review! We're so pleased to hear that our representative was courteous, attentive, and professional. Providing exceptional customer service is always our priority, and your feedback is truly appreciated. We look forward to assisting you again whenever you need us!

ABC Home Medical Supply Team

Rated 5 out of 5 stars

When you know that there are people who…

When you know that there are people who Care for your health needs-already everything is family. Thanks for your kindness and empathy.😇

July 14, 2026
ABC Medical logo

Reply from ABC Medical

Hello Frant,
Thank you so much for your heartfelt 5-star review. Your kind words truly mean a lot to our team. Knowing that you feel cared for and treated like family is the greatest compliment we could receive. We're honored to be part of your healthcare journey, and we'll continue to provide the kindness, empathy, and support you deserve. Thank you for trusting us!

ABC Home Medical Supply Team

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