The employee that spoke with me on the phone was very attentive and made sure that I had a supply of my order as soon as possible to ensure that I didn’t go without. He made sure that my order was e... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer service staff is first grade. Not only checking to see how I was feeling but if there were any changes in my health. Always ship my order on time & send me tracking information to follow
Company replied
The speed of delivery is appreciated. However, the packaging is not what it used to be. I used to receive my supplies in a sturdier box that they fit into perfectly. Now, the box is flimsy and some of... See more
Company replied
My only concern is sometimes the outside boxes the products are shipped in are damaged and partially unsealed. I’m sure this is more a delivery company issue. Otherwise I’m very satisfied with the qua... See more
Company replied
Company details
Written by the company
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
Contact info
1660 SW Saint Lucie West Blvd, 34986, Port Saint Lucie, United States
- www.abc-med.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Automated system made it easy to order…
Automated system made it easy to order again. Supplies were delivered quickly. Thanks for your help.
August 8, 2026
Reply from ABC Medical
Hello Sarah,
Thank you for your 5-star review! We're delighted to hear that our automated ordering system made reordering easy and convenient for you, and that your supplies were delivered quickly. Making the process simple and ensuring timely delivery are top priorities for our team. Thank you for your kind words and for choosing ABC Medical. We truly appreciate your trust and support!
ABC Home Medical Supply Team
prompt service very professional
August 7, 2026
Reply from ABC Medical
Hello Samuel,
Thank you for your 5-star review! We're delighted to hear that you received prompt, professional service. Providing timely support and a positive experience for our customers is always our goal. We truly appreciate your trust in ABC Medical and thank you for taking the time to share your feedback.
ABC Home Medical Supplies Team
Good customer service.
August 5, 2026
Reply from ABC Medical
Hello Michael,
Thank you for your 5-star review! We're pleased to hear that you had a positive experience with our customer service team. Providing friendly, knowledgeable, and reliable support is our top priority, and we're glad we could assist you. Thank you for choosing ABC Medical, we truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Charles,
Copilot said:
Thank you for your 5-star review! We're delighted to hear that your refill order was shipped and delivered so quickly. We understand how important it is to receive your supplies on time, and we're committed to providing prompt, reliable service every step of the way. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Jolanta,
Thank you for your wonderful 5-star review! We're delighted to hear that you had such a positive experience with our customer service team. Providing attentive, caring, and reliable support is at the heart of what we do, and it's rewarding to know our efforts made a difference. Thank you for your kind words and encouragement. We truly appreciate your trust in ABC Medical and look forward to continuing to serve your healthcare needs!
ABC Home Medical Supply Team
Fast response.
August 6, 2026
Reply from ABC Medical
Hello Christopher,
Thank you for your 5-star review! We're delighted to hear that you received a fast response. Providing prompt, reliable service and support is a top priority for our team, and we're glad we could meet your expectations. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
If you need medical supplies this would…
If you need medical supplies this would be the company to use. From ease of ordering to customer support everything is outstanding.
August 6, 2026
Reply from ABC Medical
Hello Danny,
Thank you for your wonderful 5-star review! We're truly honored by your recommendation. It's great to hear that you've had an outstanding experience with everything from the ease of ordering to the support provided by our customer service team. Our goal is to make managing your medical supply needs as simple, reliable, and stress-free as possible. Thank you for your trust in ABC Medical and for taking the time to share your kind feedback. We sincerely appreciate your support and look forward to continuing to serve you!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Kelly,
Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our customer service team. Providing helpful, caring, and attentive service is what we strive for every day. We truly appreciate your feedback and look forward to assisting you again in the future.
ABC Home Medical Supply Team
excellent 5 stars customer services
excellent 5 stars customer services
everyone is very kind
thank you
August 6, 2026
Reply from ABC Medical
Hello Michael,
Thank you for your excellent 5-star review! We're thrilled to hear that you received outstanding customer service and that our team was kind and helpful throughout your experience. Providing compassionate, personalized support is our top priority, and your kind words mean so much to us. Thank you for choosing ABC Medical and for taking the time to share your feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
I got what I ordered in the time I…
I got what I ordered in the time I expected. Thank you ABC Medical for your prompt courteous service.
August 5, 2026
Reply from ABC Medical
Hello Marti,
Thank you for your 5-star review! We're delighted to hear that you received exactly what you ordered when you expected it. Providing prompt, accurate, and courteous service is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to continuing to serve your healthcare needs!
ABC Home Supply Team
Order went smoothly from beginning to…
Order went smoothly from beginning to end. Absolutely no problem.
August 6, 2026
Reply from ABC Medical
Hello Barbara,
Thank you so much for your wonderful feedback! We are truly grateful for your 5-star rating and kind words. It is incredibly rewarding to hear that your order went smoothly from beginning to end and that your experience was completely hassle-free. Our team is committed to providing exceptional service, and knowing that we met your expectations means a great deal to us. We sincerely appreciate your trust and confidence and are honored to have had the opportunity to serve you.
ABC Home Medical Supply Team
ABC kept calling to ensure I got what…
ABC kept calling to ensure I got what was needed, they are respectful and efficiant!
August 6, 2026
Reply from ABC Medical
Hello Nicholas,
Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience. We're delighted to hear that ABC stayed in touch throughout the process and ensured you received everything you needed. Providing respectful, efficient, and attentive service is something we take great pride in, and it's wonderful to know our efforts made a positive impact. Your feedback means a lot to our team and motivates us to continue delivering the highest level of customer care. Thank you for your trust and support. We look forward to serving you again in the future!
ABC Home Medical Supply Team
consistent performance from customer…
consistent performance from customer service to doorstep delivery of quality products
August 3, 2026
Reply from ABC Medical
Hello James,
Thank you for your wonderful 5-star review! We're honored to hear that you've experienced consistent service, from our customer care team to the delivery of your supplies. Providing quality products, dependable service, and a seamless experience every step of the way is what we strive for every day. Thank you for trusting ABC Medical with your healthcare needs. We truly appreciate your kind words and continued support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Sharon,
Thank you for sharing your experience! We're happy to hear your delivery arrived quickly and efficiently. We appreciate you choosing us and look forward to helping you again in the future.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Timothy,
Thank you for your 5-star review! We're pleased to hear that you found our team professional and that your supplies were shipped immediately. Providing prompt, reliable service and ensuring our customers receive the products they need as quickly as possible is always our goal. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
Can't live without ABC
Can't live without ABC - great product, really appreciate them sending reminders for new deliveries!
August 5, 2026
Reply from ABC Medical
Hello Nancy,
Thank you for your wonderful 5-star review! We're truly honored to be a part of your healthcare journey. It means so much to hear that you value our products and find our delivery reminders helpful. Our goal is to make managing your supplies as easy and worry free as possible, ensuring you always have what you need when you need it. Thank you for your kind words, continued trust, and support of ABC Medical. We look forward to serving you for years to come!
ABC Home Medical Supply Team
Ordering is fast and easy.
August 4, 2026
Reply from ABC Medical
Hello Edward,
Thank you for your 5-star review! We're delighted to hear that ordering was fast and easy. Our goal is to make the process as simple and convenient as possible so you can get the supplies you need without hassle. Thank you for choosing ABC Medical and for taking the time to share your experience. We truly appreciate your trust and support!
ABC Home Medical Supply Team
ABC Medical Supply Team
Great new design
Easy to re-order very kind and courteous customer service with their new product first time using it’s a lot better than the old easy insertion and no pain taking out
August 4, 2026
Reply from ABC Medical
Hello Denise,
Thank you for your wonderful 5-star review! We're delighted to hear that reordering was fast and easy and that our customer service team was kind and courteous throughout the process. It's especially rewarding to know that you're having a great experience with your new product and finding it easier to use, with more comfortable insertion and removal than your previous option. We truly appreciate your trust in ABC Medical and are grateful for the opportunity to help you find a product that better meets your needs.
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Gregory,
Thank you for your 5-star review! We're delighted to hear that you had a positive experience with our customer service team. Providing friendly, knowledgeable, and dependable support is our top priority, and we're glad we could meet your expectations. Thank you for choosing ABC Medical we truly appreciate your trust and support!
ABC Home Medical Supply Team
Reply from ABC Medical
Hello Thomas,
Thank you for your 5-star review! We're delighted to hear that our representative was knowledgeable and that obtaining your supplies was easy and hassle-free. Providing expert guidance and a seamless ordering experience is what we strive for every day. Thank you for choosing ABC Medical and for taking the time to share your kind feedback. We truly appreciate your trust and support!
ABC Home Medical Supply Team
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