abc ivf - Loughton Reviews 

28
•
TrustScore 4 out of 5

4.1

Rectory Lane Health Centre, Rectory Lane, IG10 3RU Loughton, England, GB

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See what reviewers are saying

Rated 1 out of 5 stars

After successful treatment in 2024 we came back to initiate another cycle for our second child however when we surprisingly fell pregnant naturally after having paid for the treatment cycle we have b... See more

Rated 5 out of 5 stars

We can’t thank ABC enough - we had all our scans etc at Loughton and our egg retrieval and embryo transfer at St Paul’s. All the staff were very kind, compassionate and knowledgeable, in particular Ye... See more

Company replied

Rated 5 out of 5 stars

Excellent experience at new satellite clinic in Loughton. Free parking. Very friendly and helpful staff. Yemi is always on time and smiling. Very knowledgable. Becca is incredibly efficient and welcom... See more

Company replied

Rated 5 out of 5 stars

Yemi and Rebecca have been amazing throughout our IVF treatment. They are 100% approachable with every query you have and make you feel at ease. We would recommend create fertility and the Loughton cl... See more

Company replied


Company details

  1. Fertility Clinic
  2. also in
  3. Fertility Physician

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • Rectory Lane Health Centre, Rectory Lane, IG10 3RU, Loughton, England, United Kingdom

  • 0208 103 3099

4.1

Great

TrustScore 4 out of 5

28 reviews

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1-star

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Replied to 57% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(28)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

After successful treatment in 2024 we…

After successful treatment in 2024 we came back to initiate another cycle for our second child however when we surprisingly fell pregnant naturally after having paid for the treatment cycle we have been ghosted for almost three months to receive a refund. Escalated to the complaints team and despite the complaints procedure outlining response times we have heard absolutely nothing.
Such a shame and let down from our first treatment cycle.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Yemi

Yemi - Yemi made everything about my experience fantastic - thank you so much Yemi

July 1, 2026
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Lauren,

Thank you for taking the time to share your lovely feedback. We’re so pleased to hear that Yemi made such a positive difference to your experience. We’ll be sure to share your kind words with Yemi.

Thank you again for your thoughtful feedback, and we wish you all the very best for the future.

CREATE Fertility

Rated 5 out of 5 stars

I have had such a positive experience…

I have had such a positive experience with ABC IVF Clinic and couldn't be happier as I begin my fertility journey.

Yemi has been absolutely amazing throughout the process. Every scan and appointment with her has been positive, reassuring, and professional. She always made me feel comfortable and supported, which has meant so much during this important time.

Helena has also been incredibly helpful. Whenever I had questions or needed information, I received quick, clear, and helpful responses to my emails. Her support and communication have been outstanding.

The care, kindness, and professionalism from the whole team have made this experience so much easier. I'm so excited to start my journey, and it's all thanks to the wonderful support I've received from ABC Fertility Clinic. I would highly recommend them to anyone considering fertility treatment.

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

The best place to go 💖

Amazing company for IVF. Both Yemi and Helena have been amazing from the start. I’m just awaiting my FET next week but have had absoloutley no faults what so ever. Both Yemi and Helena have been nothing but helpful, attentive and supportive on the journey so far. They’re both very well organised and nothing is too much. Appointments aren’t rushed and they’re always there to answer any questions, no matter how small they may be. It’s a really lovely touch that Yemi literally gets as excited as you do through the process. Their support has meant everything to me and I truly cannot thank them enough.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Would highly recommend ABC

Would highly recommend ABC! Yemi and Helena at the Loughton clinic were so friendly and supportive, and answered all of our queries. The wider ABC team and staff at the St Paul’s clinic were also really helpful when we contacted/visited them. We felt well informed throughout the process and really well looked after.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great success story


We would like to thank ABC clinic so much for everything that you have a done for us and the continued support.

We would also like to say a big thank you to Yemi. Yemi made us feel comfortable from the second we spoke to her on the phone. Once I met her in person, I knew that we had chosen the correct clinic. We appreciated her calm nature, friendly and loving approach.

I am now the mother to a gorgeous daughter.

Once again, thank you to the whole team.

May 1, 2025
Rated 5 out of 5 stars

Create Loughton

Yemi is a wonderful nurse and the create team are excellent at ensuring all my needs were met. Yemi is excellent at having a personal touch; she ensured that I was always relaxed and reassured me whenever I had any doubts. IVF is an emotional journey that is physically and mentally draining but the experience at create fertility ensures you keep faith.

June 30, 2025
Unprompted review
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Reply from abc ivf - Loughton

Hi Rashida, many thanks for your lovely review, we are delighted that you had a positive experience with us.

Rated 5 out of 5 stars

Wonderful staff

Amazing experience with plenty of knowledge and care.
Staff were always very helpful and ready to respond to any questions.

March 19, 2025
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Neyha, thank you for sharing your lovely review. We are delighted to have been on this journey with you.
Best wishes,
abc x

Rated 5 out of 5 stars

I would highly recommend ABC IVF.I had…

I would highly recommend ABC IVF.I had a very good experience.My daughter is 5 months old now and can't thank Abc enough.All the staff is well organised,helpful and lovely.

October 4, 2024
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Reply from abc ivf - Loughton

Hi Adriana, thank you for sharing your lovely review. Huge congratulations on your baby girl. We are delighted to have been on this journey with you.
Best wishes,
abc x

Rated 5 out of 5 stars

Yemi is amazing

Yemi is great and very settling! A big thank you to the abcivf team definitely recommended they handled it professionally and guide you through!
Thanks again!!!

September 6, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Jake,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

It was amazing experience and I am so…

It was amazing experience and I am so happy with you guys

September 4, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Saba,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

What made our experience was the…

What made our experience was the amazing Yemi. Such a caring and patient person.

Thank you for everything xx

August 9, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Oniba,

Thank you for sharing your experience and the lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

ABC Loughton

Yemi has been so supportive through what’s been a challenging journey. She’s patient and knowledgeable and does everything with a wink and a smile!

April 10, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hello Ingrid,

Thank you for sharing your experience and the lovely review. We're so glad we to be able to support you in your journey.

We wish you all the best,

abc IVF

Rated 5 out of 5 stars

Exceptional care

I really could not have asked for better care. IVF is such a rollercoaster, we had extreme highs and lows throughout but the care from abc was always exceptional. My main contact was Yemi and she is a constant warm hug, she really cares and that radiates from her beautiful presence. I feel so lucky I chose them for my journey. I cannot thank you all enough xxx

March 4, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Katy

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

Successful first time and very happy

We have been trying for 3 years without success.Decided to go for IVF and we were suggested ABC IVF. It was successful first time and we are very happy.We were at Loughton clinic and the service was on top.The staff was friendly and very helpful.After our first ultrasound Yemi gave me a hug and wished me the best.She made me feel very comfortable.I would highly recommend ABC IVF.

February 16, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Adriana,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

We can’t thank ABC enough

We can’t thank ABC enough - we had all our scans etc at Loughton and our egg retrieval and embryo transfer at St Paul’s. All the staff were very kind, compassionate and knowledgeable, in particular Yemi at Loughton who we feel needs a special mention. Thanks to ABC we now have a beautiful healthy baby boy :)

March 19, 2023
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Lauren,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

Our IVF experience

Yemi and Rebecca have been amazing throughout our IVF treatment. They are 100% approachable with every query you have and make you feel at ease. We would recommend create fertility and the Loughton clinic to anyone that wants to start or expand their family. Thank you for supporting us in our journey.

January 26, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Amelia Rees,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

Fantastic team who care

My nearest clinic and where I had most appointments was Loughton. It felt really personal as I always had the same nurse, Yemi, who was always so supportive, positive and caring. She brought light to some really hard times and I’m happy that I had her for my whole journey as she was my rock throughout. As the Loughton clinic is only open 3 days a week some of my appointments were also at St Paul’s. I found all the consultants and nurses to also be very nice. After having a suspected ectopic pregnancy the staff were amazing at checking in with me, particularly Chriss who was always at the end of the phone if I needed her. The only frustration I have had with my experience with Create is the communication delays when I needed to speak to my patient coordinator. I imagine their job is really busy and they don’t always have the answer to respond straight away anyway but it also meant sometimes I wasn’t sure if my question or request had been processed and was waiting a few days for a reply. This sometimes left me unsure if I should contact them again so some sort of update would have been useful. Overall, I have had a fantastic experience with Create Fertility who have never given up on me and found new protocols when needed. Thank you so much to all the team at Create. We will be forever grateful.

January 29, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Serena,

Thank you for taking the time to share your experience and your lovely review. We're so glad we were able to support you in your journey.

We wish you all the best!

With love.

abc IVF

Rated 5 out of 5 stars

Yemi has made our experience such a…

Yemi has made our experience such a positive one, she makes us smile, laugh and feel so at ease every time we visit. We can’t express our thanks enough to her and ABC for looking after us. We’re currently on round 2 hoping for a positive result!

January 10, 2024
Unprompted review
abc ivf - Loughton logo

Reply from abc ivf - Loughton

Hi Becka,

Thank you for taking the time to share your experience and your lovely review. We're so glad to be able to support you in your journey.

We wish you all the best!

With love.

abc IVF


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