abc ivf - Southampton Reviews 

10
TrustScore 4.5 out of 5

4.4

Business Park Drive 6, Tollbar Way, Hedge End, SO30 2UN Southampton, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

ABC have been amazing throughout mine and my wife’s IVF journey. Really clear on the process if you’ve never done it before. Appointments all working around you and your personal life. We have Edyta a... See more

Rated 5 out of 5 stars

I would highly recommend Create Fertility. The clinician staff are exceptional. I couldn’t ask for better clinical care and support. The areas for improvement are the case management and call centre.... See more

Rated 5 out of 5 stars

I had a beautiful and positive journey with abc Southampton.From the beginning everyone was so nice, kind and accepting, which made the process and experience less stressful . All my questions and wor... See more

Rated 5 out of 5 stars

I have been putting off the review for a couple of months as I didn’t want to jinx anything. I am currently 19 weeks pregnant with twin boys from a single transfer. The care and support from... See more

Company replied


Company details

  1. Fertility Clinic
  2. Fertility Physician

Written by the company

We offer the UK's lowest cost IVF treatment. We have excellent success rates, well above the UK average & still deliver quality, affordable fertility treatment.


Contact info

  • Business Park Drive 6, Tollbar Way, Hedge End, SO30 2UN, Southampton, England, United Kingdom

  • 023 8254 7688

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(10)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My wife and I started our fertility…

My wife and I started our fertility journey in June 2025, and as this was our very first time, everything felt overwhelming and daunting. From the very beginning, Edyta has been nothing short of incredible. She took the time to explain every step in detail, making sure we had all the information we needed to feel confident and reassured.

What truly stood out was the way she made us feel completely at ease throughout the process. No question was ever too small, and every concern we had was met with patience, clarity, and kindness. Her knowledge and professionalism shone through at every stage, but it was her warmth and genuine care that made the biggest difference for us.

Thanks to her support, what could have been a stressful and confusing journey instead became one we could navigate with hope and trust. We are so grateful to have had such an amazing person by our side, and we wholeheartedly recommend Edyta to anyone beginning their own fertility journey.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

ABC/Edyta have been amazing!

ABC have been amazing throughout mine and my wife’s IVF journey. Really clear on the process if you’ve never done it before. Appointments all working around you and your personal life. We have Edyta as our consultant and she is amazing at her job, friendly, supportive and makes everything really clear on what to expect from our journey. Couldn’t recommend the clinic enough and it is really affordable.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Create…

I would highly recommend Create Fertility. The clinician staff are exceptional. I couldn’t ask for better clinical care and support. The areas for improvement are the case management and call centre. There was very little support from the case manager and we had to seek out the support. I would expect the case manager to be proactively reaching out to guide us through each step in the journey and to organise appointments for us when needed. The call centre were also not as helpful as I would expect when trying to book appointments and would often tell us that there were no appointments left but then would call back to say they had found an appointment. This could be improved.
It would also be much better to have all scans, tests and treatments at one location. We would’ve preferred to have the treatment at Southampton as we had all our scans there, but this is not currently possible.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent care

“I’m extremely happy with the care and service the team has provided. What stood out to me was how accommodating they were, even with the constraints of my busy work schedule. Edyata, as always, was incredibly helpful and supportive throughout the entire journey. Thank you so much for all the support! I highly recommend this team—their excellent service is truly commendable.”

May 7, 2025
Rated 5 out of 5 stars

My beautiful and positive Journey with Abc

I had a beautiful and positive journey with abc Southampton.From the beginning everyone was so nice, kind and accepting, which made the process and experience less stressful . All my questions and worries were attended to with such a kind approach that made me relaxed .Edyta at the Southampton branch,was so amazing,nice and showed such empathy to us.in all we have our beautiful miracle with us to God’s Glory and i recommend them.

July 31, 2024
Rated 5 out of 5 stars

Nurses were brilliant

Drs were great, explained all options. Friendly and helpful nurses. Made us feel comfortable and explained every process.
Were made to feel like we could ask any question at any time. Nothing was too much.

October 14, 2024
Unprompted review
abc ivf - Southampton logo

Reply from abc ivf - Southampton

Hi L,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

Excellent service and support

I have been putting off the review for a couple of months as I didn’t want to jinx anything. I am currently 19 weeks pregnant with twin boys from a single transfer.

The care and support from the first day stepping into the clinic has been amazing.
Edyta has been particularly Impressive offering individual support to suit both me and my partners needs. The process was always clear from the start.

We didn’t really click with our patient coordinator, this was quickly sorted and we were given a new coordinator.

During egg collection and transfer we met some lovely staff at Wimbledon. Lots of friendly faces.
Would recommend ABC 100% however would be lovely if it wasn’t so strict for age ect. for other woman to access affordable IVF.

June 1, 2024
Unprompted review
abc ivf - Southampton logo

Reply from abc ivf - Southampton

Hi Sophie,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Southampton and Wimbledon clinic teams.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

Amazing company so gratefull to them…

Amazing company so gratefull to them for giving a chance to have a baby,my partner has 9 weeks left and we are having a baby boy.i couldn't thank abc enough.they were clear very helpful and friendly and make you feel like they want to help you so thanks again abc 😊

October 10, 2024
Unprompted review
abc ivf - Southampton logo

Reply from abc ivf - Southampton

Hi Jamie,

Thank you for taking the time to share your experience and such a lovely review. We're so glad we were able to support you in your journey. Congratulations on behalf of our Southampton clinic team.

We wish you all the best,
abc ivf

Rated 5 out of 5 stars

Lovely polite staff

Lovely polite staff, very respectful and friendly

April 29, 2024
Unprompted review
abc ivf - Southampton logo

Reply from abc ivf - Southampton

Hello,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,

abc IVF

Rated 5 out of 5 stars

Amazing clinic!

Yesterday I had my first consultation in abc clinic (Southampton) and I really could not have asked for better attention. After an awful experience in a previous clinic where I felt I was just a number I was pretty nervous, but the team was very supportive and informative. All the staff members were friendly and welcoming and the fertility mildwife consultan (I think her name was Edyta) was so gentle and so patience with us... She helped us to understand our options, providing us as much detail as possible about the procedure, and she answered any questions or worries we had. I can't be more glad to had found this clinic. Hope I can start my ivf journey with them. I do recommend to everyone who is struggling with infertility to visit this clinic.

April 29, 2024
Unprompted review
abc ivf - Southampton logo

Reply from abc ivf - Southampton

Hello L,

Thank you for sharing your experience and the lovely review. We're so glad to be able to support you in your journey.

We wish you all the best,

abc IVF

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look