A Beautiful Sign Limited Reviews 

1,123
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 657 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and high-quality products, often describing them as perfect for various gifts and nurseries. People consistently highlight the excellent service, noting quick responses and effective issue resolution, alongside prompt delivery and secure packaging. However, some customers also noted issues with orders not arriving, with several instances of items being lost in transit or replacements also failing to reach them. A few other people also felt that the product received was not as expected, citing discrepancies in color, design, or quality, such as visible pre-drilled holes or incomplete coloring.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its beautiful craftsmanship, quality,... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful craftsmanship, high... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and stating they would order... See more

Service

Reviewers mention positive feedback about service, with many describing it as amazing, excellent, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly couldn’t rate these guys enough what a fabulous little shop to deal with! I ordered some photo frames for my grandson fir his mum and dad for Christmas and when they arrived they had been d... See more

Company replied

Rated 5 out of 5 stars

Great communication and very willing to help when I wasn’t sure what font to use! The colour was absolutely perfect and I didn’t think I’d ever match the nursery. The shipping was super fast and the t... See more

Company replied

Rated 5 out of 5 stars

can not recommend this company enough! Nothing is ever to much trouble will change anything until your happy send you previews and messages until happy, communication with this company is 2nd to none!... See more

Company replied

Rated 5 out of 5 stars

I placed an order for five wooden name signs for my kids, nieces, and nephews as part of their Eid gifts. I was a bit worried they wouldn’t arrive in time, but I received a response straight away an... See more

Company replied


Company details

  1. Art Handcraft
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Prints and Signs Store

Written by the company

Since 2013, our team at A Beautiful Sign has been dedicated to creating a unique and heartfelt collection of personalised gifts, lovingly designed and crafted from our workshop in Cheshire. What started as a small creative idea has grown into a thriving family-run business, trusted by thousands of customers across the UK who come to us when they want something thoughtful, meaningful, and completely personal. We now offer a carefully developed range of over 600 beautiful products, each designed to help celebrate life’s most important moments. From birthdays and weddings to christenings, baby showers, anniversaries, or simply a little something “just because,” we’re proud to provide gifts that truly make people smile. Every order is made with care and attention, ensuring that each item is not only of the highest quality but also tailored to reflect the individual receiving it. We believe the little details matter. That’s why we go the extra mile to ensure our products feel as personal as the occasions they’re made for. Whether it’s a custom keepsake, a nursery decoration, or a heartfelt token of appreciation, we make sure it’s something to be treasured for years to come. Because for us, it’s never just a gift – it’s a memory, made personal.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,123)

654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Still waiting

Haven't received product

March 3, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Louise

So sorry to hear this. Sadly we have never received any contact from you. I have popped over an email with your dispatch information.

Kind regards
Macie

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Received my order at the weekend and it had a very minor issue. I reached out to the company who immediately offered to make me a brand new sign. We agreed I’d tried to resolve the issue at home (which I have now done) but was too nervous to do at first in case the sign snapped. I’m thrilled with my product and it will be great for what I need it for. 10/10 customer service I would highly recommend!

March 16, 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Georgia, thank you so much for your feedback and kind words. This means so much to us as a small family business. Have a lovely day! 🥰

Rated 5 out of 5 stars

Great

Excellent packaging for delivery and very pleased with the product ! Name sign will look beautiful on the wall ..

March 1, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Danielle, thank you so much for your feedback 🥰

Rated 4 out of 5 stars

Quick delivery

Quick delivery, writing on one of the products wasn’t quite as sharp as the other, nonetheless, recipients had wee tears in their eyes at the sentiment, overall I’m pleased with purchase

March 7, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Elaine, thank you for your feedback 😊

Rated 1 out of 5 stars

Unfortunately the item i ordered as a…

Unfortunately the item i ordered as a mother day gift for my expectant daughter never arrived. I emailed the companyand they said they would said another out, which also never arrived !!!
Very disappointed and it has put me off using again.
I asked for a refund which i have received.

February 28, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Louise

I am so sorry to hear your second item has also not been received. Please confirm your address over email macie@abeautifulsign.com as there may be an issue with your address as both parcels have gone missing. A full refund has also been issued as the item was not received in time for Mother's Day.

Kind regards
Macie

Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish! 🤍 The wooden sign was beautifully made with such high attention to detail — the quality is truly outstanding.

Communication was quick and seamless, and delivery was super fast which I really appreciated.

The sign completely elevated my backdrop and gave it that perfect luxury finish I always aim for. I’ve had so many compliments on it!

Highly recommend if you’re looking for bespoke, high-quality signage — I will definitely be ordering again ❤️

March 15, 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Natalia, thank you so much for your feedback and kind words. This means so much to us as a small family business. Have a lovely day! 🥰

Rated 5 out of 5 stars

Mothers day gift

Easy to order, arrived in time and great value for the good quality to

March 2, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

BOUGHT THIS GIFT FOR MY FRIEND WHO IS…

BOUGHT THIS GIFT FOR MY FRIEND WHO IS EXPECTING HER BABY IN MAY. THE WORDS WERE BEAUTIFUL. IM NOT GOING TO LIE THERE WERE TEARS WHEN I GAVE IT TO HER. SHE WAS OVER THE MOON. THANK YOU SO MUCH. ID DEFINITELY BUY FROM YOU AGAIN.
DELIVERY WAS VERY QUICK

March 6, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Elain, thank you so much for your feedback and kind words 🥰

Rated 5 out of 5 stars

Mum to be gift

I bought this for my daughter the words were lovely and she was really pleased with it.The delivery was very quick .

March 1, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Great customer service

Great customer service. There was an issue with postage but was resolved quickly and easily, thank you very much.
Great product also, will be ordering again

March 11, 2026
Unprompted review
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Great experience

Great experience.
Delivery very prompt x
Would recommended this company x

March 1, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Wonderful keepsakes

Easy website to navigate, lots of choice of quite unique keepsakes with the ability to tailor/personalise each product on offer, very good quality and fast shipping

February 28, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Loved the star sign

Loved the star sign. Beautiful done too. Delivered within the time slot too.

March 5, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

Great communication

Great communication
The gift was personalised as requested
Daughter very happy

February 28, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 5 out of 5 stars

A beautiful sign to treasure

A beautiful sign to treasure, gave it to my daughter who is carrying our second grandchild

March 5, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi, thank you so much for your feedback 🥰

Rated 1 out of 5 stars

My item never turned up very…

My item never turned up very disappointed seen as I ordered it in time before Mother’s Day I hate to wright bad reviews but I never got my order

March 5, 2026
A Beautiful Sign Limited logo

Reply from A Beautiful Sign Limited

Hi Victoria

So sorry to hear this. Your order was dispatched the day after your order was placed on March 6th first class postage. Please pop us an email macie@abeautifulsign.com to confirm your full address.

Kind regards
Macie

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