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See what reviewers are saying

Rated 5 out of 5 stars

I always had a good experience using "aboalarm". Most resignation letters are ready as a template and you just have to include some information out of the initial contract, i.e., Sky, asf.. Great stu... See more

Rated 5 out of 5 stars

Pretty straight forward. Did as they said . Thanx again to getting my money back from this incompetent group, postbank.de. Ps . They never notified me...only my bank show me the money received from... See more

Rated 5 out of 5 stars

Its legit. Thank you aboteam specialy to Rechstanwahlt Thomas. I paid 18 euro but i am very satisfied.. keep up the good work team aboteam.

Rated 5 out of 5 stars

I had a problem with payment, sent to their support team an email, they answered me after weeks but they helped me and solved the problem. Many thanks dear all workers from AboAlarm.

Company details

  1. Internet Service Provider

Written by the company

Die Aboalarm GmbH wurde 2008 gegründet und bündelt den gleichnamigen Kündigungsdienst aboalarm sowie das B2B-Fintech Finlytics. Mit aboalarm (aboalarm.de) kündigen, widerrufen und verwalten Verbraucher schnell, einfach und rechtssicher ihre Verträge bei über 25.000 Anbietern – von Mobilfunk, Internet bis hin zu Kfz-Versicherung. Seit der Gründung verschickte der Kündigungsdienst bereits über 10 Millionen erfolgreiche Kündigungen und bietet ein geräteübergreifendes Vertragsmanagement. Die B2B-Software Finlytics (finlytics.de) hilft Banken und Versicherern bei der Analyse von Transaktionsdaten im Bereich Vertragsmanagement und übersetzt für sie Kontobewegungen in qualifizierte Echtzeit-Leads. Heute widmen sich über 30 Mitarbeiter ganz der Entwicklung der mehrfach ausgezeichneten Services und dem Ziel, dass jeder Verbraucher seine Finanzen immer im Griff und nur die richtigen Verträge hat.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 21% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAMMERS!

SCAMMERS!! Stay away. Paid for two contract terminations and they did not do anything, zero customer service afterwards. No replies. Safe your money an do the termination yourself

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Its legit

Its legit. Thank you aboteam specialy to Rechstanwahlt Thomas. I paid 18 euro but i am very satisfied.. keep up the good work team aboteam.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

No bs ,they act as they say.

Pretty straight forward. Did as they said . Thanx again to getting my money back from this incompetent group, postbank.de.

Ps . They never notified me...only my bank show me the money received from them .

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

I was just trying to cancel my Schufa…

I was just trying to cancel my Schufa report subscription and was searching for Schufa website to cancel it but cunningly Aboalarm put their link above Schufa website and mistakenly I cancel my subscription through their link and soon after I received 9.49 euro bill on my email address. Then I tried to reach this company to show that this is very simple process and I can do my self just visiting Schufa website. But they don't have any email address or phone number at their website because they have designed this website only to deceive people. As I filled a form on their website to tell that please don't do anything on your part and cancel my request to you. But hurriedly, they emailed me that they had sent my cancellation through registered mail. What a way to rob people by spreading net. Anyway I will be cautious in future from them and advise other people to be aware about them.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

Aboalarm Let Me Down Twice

Aboalarm is largely meant for people who are new to German services and not comfortable with the language. Agree? If you know German and can deal with providers yourself, you probably won't use their service.

My experience with Aboalarm was disappointing—not once, but twice. For example, I used their premium service (around €9) to close my Commerzbank account. They promised to send a registered letter (Einschreibebrief), but the bank ignored it and kept the account open for more than six months.

When I contacted Aboalarm, their response was irresponsible: “We sent the letter; you need to follow up with the bank.” If I had to follow up myself, I wouldn’t have paid them in the first place.

Aboalarm failed to deliver on their promise, and I wouldn’t recommend their service to anyone.

June 23, 2024
aboalarm logo

Reply from aboalarm

Hallo und vielen Dank für dein Feedback.

Wir sind immer bemüht, einen freundlichen und kompetenten Kundenservice anzubieten. Es tut uns leid zu hören, dass wir deine Erwartungen in dem Fall nicht erfüllen konnten und möchten uns dafür bei dir entschuldigen.

Gerne prüfen wir alles im Detail für dich nach. Dazu ist es jedoch notwendig, dass du uns deine kündigungsbezogenen Daten über das Kontaktformular https://www.aboalarm.de/kontakt mitteilst. Gib als Betreff bitte "Rückmeldung zu meiner Trustpilot Bewertung" an.

Wir wünschen dir einen angenehmen Tag.

Viele Grüße
Dein Team von aboalarm

Rated 5 out of 5 stars

I always had a good experience using…

I always had a good experience using "aboalarm". Most resignation letters are ready as a template and you just have to include some information out of the initial contract, i.e., Sky, asf..
Great stuff guys, can recommend "aboalarm" in any way of need or use.

November 21, 2024
Unprompted review
Rated 1 out of 5 stars

They sent invoices to my 13 year old…

They sent invoices to my 13 year old son!!! For what??? They are threatening to sue a 13-year-old child for a click that he has no responsibility or signature. In conclusion,we will sue them.

September 5, 2024
Unprompted review
aboalarm logo

Reply from aboalarm

Hello and thank you for your feedback.

If that is the case, you can just contact our customer support and i am sure we will find a solution. It is clear, that if someone makes an order, there will be an invoice. Please pay more attention in the future or contact us directly after and i am sure there will be no problem.

Here our contact form: https://aboalarm1.zendesk.com/hc/de/requests/new

Greetings from aboalarm


Rated 1 out of 5 stars

aboalarm SCAM, Abolaram FRAUD

aboalarm SCAM! They ask money for nothing. The customer service does not respond to any complains, instead they charge late fees. aboalarm.de website is misleading, they copied the financial institution sandander.de website elements like ui and design elements, code and partly visual trademarks. I will not pay aboalarm horrible high invoice them, but aboalarm scammer will be reported to the Polizei because of Aboalarm's deceptive market practices and against aboalarm scam, aboalarm illegal financial demands.

June 30, 2024
Unprompted review
aboalarm logo

Reply from aboalarm

Hello and thank you for your feedback.

We would be delighted if you could tell us exactly what went wrong with your termination or what made you so angry. We will be happy to check if something is not right for you and give you a statement.

Please contact our support team via the contact form https://aboalarm1.zendesk.com/hc/de/requests/new. Please enter “Feedback on my Trustpilot review” in the subject line.

We would ask you to refrain from accusations of fraud. We always endeavor to find an amicable solution for our customers. There is no fraudulent intent in any case.

We wish you a pleasant day.
Best regards
Your aboalarm team


Rated 1 out of 5 stars

The company asked me to pay something…

The company asked me to pay something for the service that I even didn't use... the company's is just scam!!! Just take care when you see the name of AboAlarm and run away!

August 28, 2020
Unprompted review
aboalarm logo

Reply from aboalarm

Dear user, thank you for your review. Can you send us a private message on Facebook, Instagram or Twitter? We want to help you with your problem! :)

Rated 1 out of 5 stars

Shows only at the end that website…

Shows only at the end that website requires payment. Misleadung advertisement.

May 23, 2020
Unprompted review
aboalarm logo

Reply from aboalarm

Hi Oliver, thank you for your review on Trustpilot. Our process is similar to common online shops. After you have selected the appropriate cancellation template on our website, you will be redirected to the data entry page. You will then receive all information about the payment. If you would like to see this in advance, you can read it on our FAQ page, where you can also find our prices: https://www.aboalarm.de/hilfe/was-kostet-aboalarm.

Rated 1 out of 5 stars

Overpriced

Overpriced. If probelms occur they dont help. Servicd is not worth more than 1 euro.

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

aboalarm is the best service for…

aboalarm is the best service for cancelling any contract. Just search your provider on aboalarm.de and send your cancellation letter within two minutes. It's that easy.

October 15, 2018
Unprompted review

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