I’m very satisfied with About You. Great selection of products, everything arrived quickly and exactly as described. The delivery was fast, and the return process is very easy and hassle-free. Overall... See more
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ABOUT YOU je tvoja omiljena online destinacija za modu! Otkrij više od 1500 vrhunskih modnih marki na jednom mjestu. Uživaj u besplatnoj dostavi* i povratu.
Contact info
Domstraße 10, 20095, Hamburg, Germany
- 0800 222 860
- sluzbazakorisnike@aboutyou.hr
- www.aboutyou.hr
No recent history of asking for reviews
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Replied to 95% of negative reviews
Typically replies within 1 week
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I am very satisfied with the About You Hrvatska
I am very satisfied with the products, the way About You presents itself, the speed of delivery, and the very easy and simple product return and refund process; overall, I have no complaints and would recommend it to absolutely everyone.
easy shopping
My shopping experience was excellent. The website offers a wide selection, and the filtering options make it easy to find exactly what I need. I really value that “plus sizes” are available. The ordering process is smooth, and returns are handled effortlessly. The app is clean, simple to navigate, and very user‑friendly.
Good prices
Good prices, quick delivery. I definitely recommend this shop.
Easy to order
Easy to order, delivery to your doorstep, one can try on in the comfort of own home, easy return for anything that doesn't fit at no additional cost...
Shopping tailored to your needs🤗
good selection
good selection, prices reasonable, fast delivery, ordering and returning without any problem
About you app is really easy for use
About you app is really easy for use. I picked outfits for my boyfriend all the time there and i never had any problems with collection. They always have so much to choose from. Really fast delivery too. Easy returning.
Great choice
Great choice, good prices, easy to order, fast delivery, easy returnments if needed
Perfect!!!!
Extremely bad
Extremely bad, unprofessional, incapable of solving the problem. Well, twice in a row they sent me shoes with the wrong size, they don't admit their mistake and assure me that size no. 38 is the same as UK8B even though we all know that UK8 is the same as EU 41 and not EU38. They only refund the money on the last day or even later, very unkind, unprofessional, the customer support doesn't even know Croatian, all in all I don't recommend this, they cheat, lie, deceive, don't admit their mistakes, want to scam you with something you didn't order, etc. Don't buy anything from them here.

Reply from ABOUT YOU Hrvatska
Excellent quality
All I Ever ordered came very fast and great quality.
Very bad experience because of Croatian…
Very bad experience because of Croatian post. They lost my expensive package. Or stole it. I never got it. Hope that about you will refund.

Reply from ABOUT YOU Hrvatska
Great fast service
Got used and damaged par of shoes
Ordered shoes (125 eur) Got used pair and damaged and after reclamation (minute after I've got package) got told sorry, to send them back and that can take 6 weeks to get money back after reclamation. Apparently they need special team to figure out is it possible to what, make them used in like 53 second ? They offered 10% cuopun to buy them again if they get back in stock, they would probably send again same pair after my return. What a joke. This company going downhill and turning to secondhand shop for quite some time so not recommend buying anything from them.
Forgot to mention they didn't send shoes in the orginal packaging, no tags, anything and no protection at all. They just put 2 evidently worn shoes in the plain cardboard box ( even that box was damaged) To bad I can't upload a photo for people to see how I received pair of not cheap at contrary quite expensive shoes.
Worst experience ever
To respond on AY reply: i did contact your customer service, the package was supposed to be picked up today, no one called and I have no notification about it. The email was ignored. So please don't embarrass yourself further with these fakes, we are sorry because if you cared about your customers,the shoes you sent me would certainly not have been sent nor I would be ignored after getting them.

Reply from ABOUT YOU Hrvatska
Easy browsing
Easy browsing, correct size approximation, neatly packaged
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