Abt Electronics Reviews 495

The delivery experience was top notch! I love that I was able to track how long, before my items would be delivered. That option allowed me to get some errands completed and make it back home before they arrived. Once John and Alex arrived, they were very professional, knowledgeable and the conversation throughout the installation, of my refrigerator and range was outstanding. I am more than satisfied with John and Alex and of course, my new appliances, as well.

Great experience from beginning to end. Great purchase experience with lots of people asking if we needed help, but a no pressure environment. Delivery was in the window, very professional. Made sure they took great care of keeping house clean and showing me how everything work.

Besides great price, I have no words to describe the quality of service and fast the same day delivery service!! Specials thanks to your delivery guy by name Sean. Not only his communications regarding delivery were excellent, he also organized all other packages that were thrown around by previous deliveries in front of our door! Great attitude, great employee! Thats why we are huge fans of ABT !

Updated review - I've changed my review to 5 stars. I can't remember any seller on the Internet ever reaching out directly to correct a mistake and make it right. Abt's staff did exactly that, and immediately shipped out the item in question. I'm leaving the original review, but I will buy from Abt again and suggest you do as well. Their customer service is something only a local store would provide, definitely went above and beyond what I expected.

> OLD review - Listed a product for sale. Website said it was in stock. I confirmed via their live chat they had them in stock. Ordered product immediately. Order was placed in backordered status. Now they said they don't have it, never did have it. What a waste of time.

Surprisingly quick delivery our new micro hood was here super quick

The two gentlemen who delivered my dishwasher were courteous, efficient, and cleaned up when they completed the job. They also helped me find the freezer light that had gone out in a refrigerator I had purchased from ABT. The dishwasher is working well so far, As has been my previous experience , the quality and care that customers have come to expect from ABT was met!

We are always happy with the efficiency of ABT. The customer service, delivery and sales teams are superb and answer all of your questions. The delivery team is clean and polite and on time. We will continue to use ABT for all of our appliances from now on.

Shawn Fitzgerald is an awesome delivery person.

ABT always comes through! Great customer service! I work on St. Simons Island, GA and have ordered from ABT multiple times. Megan is great! Always responds quickly with answers and/or quotes. Never issues with shipping or delivery. Tracking provided. Great Products, Pricing, and Service. Can't ask for more.

Online experience was streamlined, fast delivery using Abt's own delivery service and the product was delivered in excellent condition. Thank you Abt!

Update: I had a representative reach out and fixed my order. I’m very impressed with the quickness of fixing the issue and getting delivery correct.

purchased a phone and it was not shipped or delivered within promised time frame! So be aware, their delivery dates are NOT accurate

Have dealt with the company for years and have never had an issue. They are always courteous, pleasant and informative. Products arrive promptly and we are always asked afterwards about the product. NEVER a problem with Abt.

I have purchased all my appliances for the last 30 years from Abt, including a subzero refrigerator, and never had a complaint. However, 13 years ago I bought 2 dishwashers (for $3000 total), which never worked well. Abt sent out service people multiple times, and I was told this was how modern dishwashers work, since there are no longer phosphates in the dishwasher detergent. So, I used them as dish racks. When my kitchen was recently redone, the dishwashers had to be removed temporarily. The contractor told me they had been originally installed improperly. The contractor's plumber reinstalled them, and it's a miracle, they work! I had several conversations with the stores's general manager, who said it was too long since the installation, and I had no photographic proof for what I said. He finally agreed to reimburse me for the cost of the installation ($300), to be paid as an Abt gift card, which I refused. I had asked for the cost of the reinstallation (about $700) and the manager refused. After being a loyal customer, spending tens of thousands of dollars there, I will never go back. They do not stand behind their work.

Great product, services, and delivery!

The guys were careful. neat and courteous, and very helpful with the setup as well.

They were always the best. Been a customer for many decades. Glad to see they still are. Same day delivery was outstanding unlike Amazon that was in the middle of the night almost.

Delivery was at a good time, the ABT employees delivering & installing were courteous, thorough, tested the units I bought and cleaned up. Well done!