The people at your Acton branch give me confidence from start to finish. From explaining how it all works and showing us around, to the daily visits bring items in & out + the easy check out process... See more
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Location
Switch locationThe Vale 207-211, Acton, W3 7QS London, England, GB
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This isn’t the first time we use access self storage in Acton, they are always so nice and thorough with explaining everything in details. And Najma at the reception was beyond helpful explain us thr... See more
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Interesting
Company replied
The staff at Access Self Storage were extremely polite and helpful and the whole process was made easy for me. A really nice team which is so welcome these days!
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Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
The Vale 207-211, Acton, W3 7QS, London, England, United Kingdom
4.5
Excellent
16 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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Reply from Access Self Storage - Acton
Thank you for your feedback.
We are pleased to hear that you found a good choice of units and that the team were friendly and helpful. We appreciate you taking the time to share your experience.
So straight forward and great customer service
They went above and beyond for me. Such a well run place. Thank you.
July 1, 2025
Reply from Access Self Storage - Acton
Hi James,
Thank you for your lovely feedback.
We are delighted to hear that everything was so straightforward and that the team went above and beyond for you. It is great to know you found the site well run.
Thank you again, we really appreciate it and look forward to helping you in the future.
Access Self Storage
Interesting
January 31, 2026
Reply from Access Self Storage - Acton
Hi Elizalde,
Interesting, very interesting.
We always find feedback interesting, and we really do appreciate you taking the time to leave a review, interesting thoughts like this keep things interesting for us too. If you ever feel like expanding on it, we would be genuinely interested to hear more.
Thank you for sharing something interesting with us.
Access Self Storage
Very good service
The manager and the team at access self Storage Acton are helpful and professional. Made the whole process easy.
Thanks!
December 6, 2025
Reply from Access Self Storage - Acton
Hi,
Thank you for your kind words! We’re so pleased to hear that the manager and team at Access Self Storage Acton made everything easy for you. Your feedback means a lot to us!
Access Self Storage
The team are extremely helpful
The team are extremely helpful, they made the entire experience smooth. Many thanks to Yasser who has been amazing throughout the entire process.
October 27, 2025
Reply from Access Self Storage - Acton
Hi Dana,
Thank you for your wonderful feedback! We’re delighted to hear the team made everything smooth and that Yasser was such a great help throughout your experience. We’ll be sure to pass on your kind words to him!
Access Self Storage
Would recommend
I had a great experience. The whole process was really easy and the staff were all very friendly and helpful.
October 25, 2025
Reply from Access Self Storage - Acton
Hello!
Thanks so much for the lovely feedback! We’re really glad to hear everything was easy and that the team made you feel welcome, we really appreciate the recommendation!
Access Self Storage
The store manager is a very kind and…
The store manager is a very kind and understanding man. He helped us throughout the whole process. I recommend using their service. Very pleased 👍
September 5, 2025
Reply from Access Self Storage - Acton
Hi Dzhemile,
We’re delighted to hear the store manager supported you throughout the process and left such a positive impression. Thank you for recommending us and for your kind feedback.
Access Self Storage
The staff at Access Self Storage were a pleasure to deal with.
The staff at Access Self Storage were extremely polite and helpful and the whole process was made easy for me.
A really nice team which is so welcome these days!
July 21, 2025
Reply from Access Self Storage - Acton
Hi there,
Thank you so much for your kind words! We’re really glad to hear that our team made the process easy and enjoyable for you. We pride ourselves on being polite, helpful, and approachable - so it's lovely to know this came through in your experience. You're always welcome back any time you need us!
Access Self Storage
Excellent people and friendly service - adds to the appeal!
The people at your Acton branch give me confidence from start to finish. From explaining how it all works and showing us around, to the daily visits bring items in & out + the easy check out process. Everything was professional, friendly and more like a good hotel lobby than the image I had of a storage facility.
They have found a team of great communicators with smiles & cheerful approach. Why did it matter? While moving home and needing a place to store 'just about everything' for a while, it genuinely took the stress out of the process and I'm really grateful that they never once looked frustrated or tired of dealing with queries. They always seemed clued up on local amenities that were relevant and helpful to know about, too.
August 1, 2024
Reply from Access Self Storage - Acton
Hi Andrew,
Thank you for such a thoughtful and wonderful review! It’s fantastic to hear that our Acton team made your storage experience smooth, stress-free, and even welcoming. We love that you likened it to a hotel lobby—that’s such a huge compliment!
Moving can be overwhelming, so knowing that our team’s professionalism, friendliness, and local knowledge helped make things easier for you means the world to us. We’ll be sure to pass on your kind words to them—they’ll be thrilled to hear how much their efforts were appreciated.
Wishing you all the best in your new home, and if you ever need us again, we’d be delighted to help!
Access Self Storage
Reply from Access Self Storage - Acton
Hi Douglas,
Thank you for your kind words! We're so pleased to hear that our team has been consistently helpful. Providing great service is what we strive for, and we truly appreciate your support!
Access Self Storage
Reply from Access Self Storage - Acton
Hi Sarah,
Thank you for your kind words! We're delighted to hear that you found our team professional, friendly, and reliable. Providing excellent service is our top priority, and we truly appreciate your support. If you ever need anything, we’re always happy to help!
Access Self Storage
You are treated like a king
You are treated like a king - staff are exceptionally helpful and will go out of their way to please you as a customer.
April 15, 2023
Reply from Access Self Storage - Acton
Hi Raj, thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. We will pass on your comments to the team. Should you need storage again in the future please get in touch. Customer Service Team
The staff and facilities are 5-star
The staff and facilities are 5-star. We will be clients for many years to come
December 6, 2022
Reply from Access Self Storage - Acton
Hi Elliott, thank you for taking the time to write your review. We are delighted that you had such a positive experience and we will pass your comments on to the team.
I could not think of better storage experience
All went perfect, I will recommend this storage to friends
November 19, 2022
Reply from Access Self Storage - Acton
Thank you for your glowing review. We are delighted that you had such a positive experience whilst storing with us. Should you need storage again in the future please get in touch. Customer Service Team
This isn’t the first time we use access…
This isn’t the first time we use access self storage in Acton, they are always so nice and thorough with explaining everything in details.
And Najma at the reception was beyond helpful explain us through every step of the process with kindness and patience.
October 12, 2022
Reply from Access Self Storage - Acton
Hi Daniela, thank you for taking the time to write your review. We are delighted that you had such a positive experience, and we will pass your comments on to the Acton team.
The best place to storage your…
The best place to storage your belongings.
Plus amazing stuff, very helpful and kind!
August 21, 2022
Reply from Access Self Storage - Acton
Hi Max, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch.
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