Very uncomplicated straight forward and transparent handling. Modern, dry well maintained storage premises and secure. Helpful and friendly staff. For long term renters… the rent increase after a the... See more
Company replied
York Road 248, Battersea, SW11 3SJ London, England, GB
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Very uncomplicated straight forward and transparent handling. Modern, dry well maintained storage premises and secure. Helpful and friendly staff. For long term renters… the rent increase after a the... See more
Company replied
The lady at the desk was really helpful, explaining everything clearly and accompanying me down to my locker. It was as straight forward as it could be and the competitive price was why we moved from... See more
Company replied
Positive experience! Julian, the manager who worked with me, was helpful, transparent and did exactly what he said he would do. I kept expecting a 'catch' - hidden charges, extra steps, poor communica... See more
Company replied
After travelling to Europe from the USA and then to the UK I had a ton of heavy luggage with me . I had no idea why I packed soo much stuff but my luggage certainly cramped my style. After doing som... See more
Company replied
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
York Road 248, Battersea, SW11 3SJ, London, England, United Kingdom
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Replied to 89% of negative reviews
Typically replies within 1 week
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First class service from beginning, continuing all the time through the period of the contract. Really top service from the individuals at the reception desk who are so efficientGrom date of signing on , friendly and helpful on an ongoing basis. Remembering items I had forgotten and saving me time and money.This is Battersea York Road . Timothy Tucker

Reply from Access Self Storage - Battersea
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