Access Self Storage - BatterseaReviews 

21
TrustScore 4.5 out of 5

4.6

York Road 248, Battersea, SW11 3SJ London, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very uncomplicated straight forward and transparent handling. Modern, dry well maintained storage premises and secure. Helpful and friendly staff. For long term renters… the rent increase after a the... See more

Company replied

Rated 5 out of 5 stars

The lady at the desk was really helpful, explaining everything clearly and accompanying me down to my locker. It was as straight forward as it could be and the competitive price was why we moved from... See more

Company replied

Rated 5 out of 5 stars

Positive experience! Julian, the manager who worked with me, was helpful, transparent and did exactly what he said he would do. I kept expecting a 'catch' - hidden charges, extra steps, poor communica... See more

Company replied

Rated 4 out of 5 stars

After travelling to Europe from the USA and then to the UK I had a ton of heavy luggage with me . I had no idea why I packed soo much stuff but my luggage certainly cramped my style. After doing som... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Corporate Office
  3. Storage Facility

Written by the company

Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.


Contact info

  • York Road 248, Battersea, SW11 3SJ, London, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(21)

634 reviews in the last 12 months

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Rated 5 out of 5 stars

First class service from beginning

First class service from beginning, continuing all the time through the period of the contract. Really top service from the individuals at the reception desk who are so efficientGrom date of signing on , friendly and helpful on an ongoing basis. Remembering items I had forgotten and saving me time and money.This is Battersea York Road . Timothy Tucker

October 15, 2022
Access Self Storage - Battersea logo

Reply from Access Self Storage - Battersea

Hi Timothy, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the Battersea team.

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