A great solution for us, helping us get organised for a house move. Staff are very friendly and helpful, and showed us their units so we could judge the size we needed, and helped us a lot when we nee... See more
Company replied
Location
Switch locationGunnels Wood Road, SG1 2GR Stevenage, England, GB
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See what reviewers are saying
“I rented a unit at Access Storage -Stevenage,and the whole process was smooth. The manager walked me through the contract, and they offered a good promotion for the first month. The facility is clean... See more
Company replied
Customer service is great. Employees are helpful and polite and always smiling. I had a good offer, grateful. However, opening times aren't at par with nearby competition. Only bigger units are offer... See more
Company replied
This is the second time I have used Access Self Storage Stevenage The store is conveniently located with the prices good and staff both professional and polite at all times. Fully recommend them.
Company replied
Company details
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Gunnels Wood Road, SG1 2GR, Stevenage, England, United Kingdom
4.6
Excellent
26 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
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Easy unloading
Really helpful office staff and loading to storage was easier with trolley
May 29, 2025
Reply from Access Self Storage - Stevenage
Hi Bonnie,
Thank you for your kind words! We're glad to hear our office team was helpful and that the trolleys made your move into storage a bit easier. We’re always looking for ways to make the process as smooth and convenient as possible—hope to welcome you back again soon!
Access Self Storage
Never before have a dealt with a…
Never before have a dealt with a company like this. Their customer service is beyond expectations - was even made a cup of coffee while me and my son were there most of the day. I am so grateful for the support and understanding and am looking forward to using the storage facilities for the next few months. Thank you SO much - you have been amazing!
April 5, 2024
Unprompted review
Reply from Access Self Storage - Stevenage
Hi Sarah,
Thank you for your 5-star review! We are delighted to hear your wonderful experience at our Stevenage storage facility. At Access Self Storage, we take the entire customer experience seriously and your review is proof of it! We look forward to assisting you soon at Stevenage!
Kind Regards,
Safia
Reply from Access Self Storage - Stevenage
Hi Rebekah, thank you for your feedback, we are delighted that you have had such a positive experience with Access Self Storage and will pass on your comments to the team.
Very helpful team!
December 3, 2022
Reply from Access Self Storage - Stevenage
Dear Mark, thank you for your review. We value all feedback from our customers and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Reply from Access Self Storage - Stevenage
Dear Iain, thank you for your review. All feedback helps us continue to deliver the service our customers expect. Should you need storage again in the future please get in touch. Customer Service Team
I booked online then visited site…
I booked online then visited site office to make sure everything was OK was told all I needed was photo identification, when bringing van load of stuff only to be told residency identification was too old but I had photo Identification and I had to to produce residential identification that day not very happy! Why has everything got to be so hard!!!
September 17, 2022
Reply from Access Self Storage - Stevenage
Dear Michael, we apologise that you have not had a positive experience. If you wish to discuss this with us please email customerservices@accessstorage.com
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