Access Training Reviews 

4,805
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the instructors for their extensive knowledge, patience, and engaging teaching methods during practical training sessions. People also appreciate the helpful career support, professional CV assistance, and clear guidance provided throughout their learning journey. However, some people mentioned frustration with communication delays, experiencing slow email replies and difficulties reaching staff for support. A few reviewers also noted challenges regarding scheduling course dates and having to travel long distances to find available centre slots. These individuals felt that administrative processes could be significantly improved to match the high quality of teaching.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that instructors are extremely knowledgeable,... See more

User experience

Users describe positive interactions with user_experience, highlighting great learning experiences and... See more

Service

Clients share positive opinions on service, highlighting knowledgeable and friendly instructors who deliver... See more

Customer service

People report positive experiences with customer_service, noting that staff members are friendly, prompt, and... See more

Location

Customers had ambiguous experiences with location, noting both the convenience of having numerous centers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brian and Rob, on the basic electrical course, have been brilliant, so knowledgeable, as Richard Feynman said, if you can’t explain something in simple terms,you don’t really understand the subject.... See more

Company replied

Rated 5 out of 5 stars

Rob teaches basic electrics chalk and talk, no slides, straight out of his head, which tells you plenty after 15 years on the tools. Day one he taught potential difference with two spray can lids... See more

Company replied

Rated 5 out of 5 stars

Had the privilege of meeting Craig Wiltshire via my NVQ course…. He conducts himself in the most professional manner and goes above and beyond with top class learning techniques and how to navigate th... See more

Company replied

Rated 5 out of 5 stars

Cherise , is very nice and helpful with all queries answered and sorted out in a timely manner . And if you have a problem or need to talk about anything will contact you straight away either by calli... See more

Company replied


Company details

  1. Adult Education School
  2. After School Program
  3. Career and Education Provider
  4. Education Center
  5. Trade School
  6. Training Centre

Written by the company

We are 100% focused on providing the highest quality of training and dedicate ourselves to providing career specific training courses that deliver industry recognised qualifications. However, we go the extra mile. We have developed a 3 Year Training & Employment Support Guarantee unique to the Industry that means you can fully focus on your new career safe in the knowledge that we are there to hold your hand every step of the way.

Written by the company

Our trade courses are designed to give you the skills you need to succeed.
Whether you want a new career, expand your services or need to renew your certificates we are here to help you get there. We encourage and inspire our learners to achieve their goals helping them to get where they want to be.

3 Year Training & Employment Support Guarantee

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.

Unlimited live online tutoring & resources, intensive practical training, plus a dedicated Career Support Officer. All guaranteed.
From day 1 we will provide you with access to our bespoke, online learning portal giving you limitless learning for up to 3 years from the comfort of your own home - repeat and use any part as many times as you like. This includes live tuition, tutor Q&As, lessons, tests, and much more; all available both before and during the practical tuition part of your course - hands-on, fast-track training. You will also get a dedicated Career Support Officer who can give expert guidance and advice. Build your CV with us and find out about the potential job/placement opportunities with our network of Corporate Partners.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 77% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(4,805)

802 reviews in the last 12 months

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Rated 5 out of 5 stars

Gas engineering tutor

I’ve been doing my gas engineering course with access training and my tutor Steve has been nothing short of amazing! He takes his time to properly explain things throughly and go through it with you slowly if you’re finding it hard. He even tried to demonstrate things. He helps us out even in after hours.

August 16, 2026
Unprompted review
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Reply from Access Training

Steve is absolute class on the gas engineering side. Going out of his way to demonstrate complex concepts and offering support even after hours shows proper dedication to his students.

We’ll make sure Steve gets your glowing shout-out—keep smashing your gas course, and all the best!

Rated 5 out of 5 stars

Fantastic ,Steve the trainer is really…

Fantastic ,Steve the trainer is really good explains things really well and clear makes its so easy to learn.

August 16, 2026
Unprompted review
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Reply from Access Training

Thanks a lot for the review!

Steve is top-tier. Breaking down complex info into simple, digestible steps is a massive skill, and it makes the whole learning process way more enjoyable.

We’ll make sure Steve gets your shout-out—best of luck with everything ahead!

Rated 5 out of 5 stars

Level 3 Electrical Practical Training & Assessment

I recently completed my Level 3 Electrical NVQ Practical Training with Access Training, and my instructor, Charles Usigbe, was excellent throughout.

Charles was extremely attentive and made a real effort to ensure everyone understood both the practical work and the reasoning behind it. His teaching was thorough, clear and well structured, and he was always happy to give extra guidance where needed.

What really stood out was the personality Charles brought to the course. He made the training enjoyable and engaging, bringing plenty of humour, energy and charisma to the sessions without ever losing focus on the quality of the teaching.

He also regularly gave advice and practical knowledge beyond the scope of the course, which made the training feel much more valuable and relevant to working in the electrical industry.

Overall, I had a really positive experience with Access Training, and Charles was a huge part of that. He is a knowledgeable, approachable and genuinely engaging instructor, and I would highly recommend both him and the Level 3 NVQ practical training at Access Training.

August 16, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave this review!

Level 3 NVQs demand real focus, so having an approachable instructor like Charles who balances deep technical guidance with energy and humour makes the whole experience so much more valuable.

Glad you had a top experience with us, and wish you every success out in the trade!

Rated 5 out of 5 stars

Practical Training With Simon

Just finished my practical training with Simon. So far the course and experience has been amazing. Simons way of teaching is exactly how I like to learn and he has given me the tools, knowledge and most importantly the confidence to go in and smash my practical exams. Thanks Simon and thanks to Access training. Anyone with doubts about this company and its courses need not worry. They do exactly what it says on the tin....... and then some.

August 14, 2026
Unprompted review
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Reply from Access Training

Simon is absolute class. Going into your practical exams with the right tools, knowledge, and total confidence is what proper training is all about.

Smash those exams, and all the best out there!

Rated 5 out of 5 stars

I recently undertook my electrical NVQ…

I recently undertook my electrical NVQ assessments at the Cardiff centre. James ran the training and assessments. He made the whole process a lot less stressful, knew the course material inside out and was just generally a brilliant trainer.

August 7, 2026
Unprompted review
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Reply from Access Training

Nice one, thanks for the feedback!

It’s fantastic to hear how much James helped guide you through your NVQ assessments. Bringing top-level course knowledge while keeping the environment calm and supportive is what he does best.

Thanks for training with Access Training in Cardiff, and wishing you the absolute best with your next steps!

Rated 5 out of 5 stars

I am currently on my last day of my…

I am currently on my last day of my practical training at Edenbridge with Simon Rose, what a absolute amazing teacher! he has made this process such a great experience. I can honestly say I feel soo much more comfortable and confident with testing and inspections.

August 14, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave a review on your final day!

Testing and inspection takes real precision, so having an amazing teacher like Simon who can turn a tough subject into a great, confidence-building experience is fantastic to hear.

Enjoy wrapping up your last day, and wish you every success with your electrical career ahead!

Rated 5 out of 5 stars

Fantastic L2/L3 practical training in Southampton – Mark Woodford is first class!

I’ve just finished my Level 2 and Level 3 electrical practical training at the Southampton centre, and I couldn't be more pleased with the experience.
​Mark Woodford was an outstanding tutor from start to finish. He is exceptionally knowledgeable and thoroughly professional, but what really set the course apart was his ability to inject plenty of humour into the sessions. Electrical theory and practical application can be intense, but his teaching style kept everyone engaged and genuinely helped the subject matter sink in.
​I feel far more confident heading into the next stages of my qualifications. Highly recommend Mark and the Southampton team!

August 14, 2026
Unprompted review
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Reply from Access Training

Cheers for the review!

Mark Woodford is great at Southampton. Balancing intense Level 2 and Level 3 theory with plenty of humour is what keeps everyone sharp and makes the knowledge stick.

We’ll make sure Mark gets your glowing shout out smash those next qualification stages, and all the best out there!

Rated 5 out of 5 stars

Practical Electrical Training in Edenbridge

​For my Electrical Core practical training in Edenbridge my trainer was Simon Rose. Simon is an excellent and thoroughly engaging teacher, combining a wealth of knowledge backed up with loads of real-world experience. During the two weeks of intense training, Simon gave me the confidence to take it to the next level.

August 14, 2026
Unprompted review
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Reply from Access Training

Thanks for leaving a review!

Two weeks of Core practical's is no joke, so having a top trainer like Simon to guide you makes all the difference.

Glad you had a great experience, and wish you the absolute best with your next steps!

Rated 5 out of 5 stars

Electrical course well taught and easy…

Electrical course well taught and easy to follow, more in depth than most places. Simon at Edenbridge was a massive help and a great teacher. Not just for the practical and course specification. But for day to day problems encountered as an electrician. Getting us ready for the real thing. Would definitely recommend.

August 3, 2026
Unprompted review
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Reply from Access Training

Simon is fantastic down at Edenbridge. Going beyond the course spec to share real-world, day-to-day advice on site work is what turns good training into proper job readiness.

We’ll make sure Simon gets your glowing recommendation—all the best out there on the tools!

Rated 5 out of 5 stars

Completing my Electrical NVQ training…

Completing my Electrical NVQ training at Cardiff with James. James is very helpful and explains the course and content well and the centre is fully equipped.

July 27, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave a review!

Electrical NVQs take real focus, so having a supportive instructor like James and a well-stocked facility gives you the best possible setup to succeed.

Glad you’re having a great experience in Cardiff, and wish you every success with your training and career ahead!

Rated 5 out of 5 stars

Niamh was extremely helpful and prompt…

Niamh was extremely helpful and prompt with responses would highly recommend anytime I’m asked about the recruitment team at access training and access training in general have been amazing from start to present time.

August 13, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such a great review.

Prompt, helpful support makes the whole training process so much easier, so knowing Niamh and the team have delivered a great experience right through to the present means a lot to us.

Really appreciate your support and recommendation, and wish you every success ahead!

Rated 2 out of 5 stars

Extreme wait times and lack of student care

Deciding to take the jump into something I had been debating for a while, I was sold flexible training a world of promises. I decided to pay in full so I could fully commit.

From that point I have had nothing but issues, the only webinars were subpar, having to invest more money into books to do my own studying. Then having to wait weeks for an exam date, which was being held in a demolition site, leaking water through the roof, and having open book exams but being given sheets of paper with pages missing. After that be prepared to have weeks if not months waiting for the next steps of practical training, following be another 6-8 week wait before you can even sit the assessment for that. Access are over selling their courses, over booking classes and have no availability for people. I have noticed that those who are paying monthly get better treatment than those who pay upfront.

I was sold a local centre which would take me 20 mins to attend, perfect. Until i found out it’s just one of their offices that you can only do about 3 days worth of training there. Then they expect you to travel to their other centres. For example London to Manchester to be able to get a space. Due to this there is even more limited space with people fighting to get them. It’s an issue that every student is facing.

The only saving grace is that their practical tutors are amazing and extremely helpful. But that doesn’t fix the issues of extreme waiting times (when we just want to start working), false training centres where you cannot use gas, water or solder (eg dartford and Croydon), the lack of communication from admin staff. Even when you do get someone they seem to disregard your concerns. (Again those paying monthly get seen to quicker),

It feels like an over sold scam from a company that has grown too fast for their own good and prioritising profits over students

July 13, 2026
Unprompted review
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Reply from Access Training

Hi,

Thank you for taking the time to share your feedback.

We’re disappointed to hear that your time with us has not been in line with what you had hoped for.

We’re pleased to hear that you found our practical tutors helpful, but we’re sorry that other aspects of your experience have caused frustration. We understand how important it is for learners to have clear communication and realistic expectations around course progression, exam dates, practical training, and assessment availability.

We have requested further information so we can identify your account and review the concerns you have raised in detail. Once we receive this, we can investigate the specific details of your case.

Please respond to our request with your full name, contact details, and any relevant course or booking information, and we will ensure this is passed to the appropriate team for review.

Kind regards,
Access Training Academies

Rated 3 out of 5 stars

Access review

For me the practical training has been great, I have worked with Stuart and Callum and they have both been absolutely amazing, full of knowledge, extremely helpful, and amazing instructors! I would highly recommend for practical training.

However I have heard from others on the plumbing course this differs per center, I went to Edenbridge and Dartford.

Nothing against the instructors at all, but a couple of things from the practical side, it seems different centers allow students to do different things, I wanted to plumb in a bathroom which could be done at the center but was told we are not allowed to until the assessment, but other people from different centers were allowed, so it is unfair that they get to practice that before the assessment and I didn’t…

The office side of things is a mix, some people you get through to are very good, and others are not, the waiting time can be extremely long to get someone on the phone. I still get emails asking me to sign up to the course and chaser emails even though I am already on it!

If you have a lot of free time and can wait for the theory, and wait for the practicals then I would say it’s a good course to do. I was lucky and managed to complete the 3 weeks practical training almost back to back.

As a whole I think access training are good, there are just some bits that are very frustrating. And I would recommend this course for people who are looking to qualify over a longer period of time.

August 12, 2026
Unprompted review
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Reply from Access Training

Hi George,

Thank you for taking the time to share such detailed feedback.
We’re really pleased to hear that your practical training experience has been positive, and that Stuart and Callum were so supportive, knowledgeable, and helpful throughout your training. We’ll be sure to pass your kind comments on to them.

We also appreciate you highlighting the areas where you feel improvements could be made. These are all points we will take seriously and share with the relevant teams for review.

We’re glad to hear that, overall, you feel Access Training is a good option for learners who are looking to qualify over a longer period of time, and we appreciate your recommendation.

Kind regards,
Access Training Academies

Rated 5 out of 5 stars

Just finished my Electrical practical…

Just finished my Electrical practical training with John at Sheffield was great, helpful, feel confidence and ready for my exam now! Thank you!

August 7, 2026
Unprompted review
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Reply from Access Training

John is absolutely brilliant up in Sheffield. Going into an exam feeling confident and ready to take it on is the best spot to be in, and having a top tutor makes all the difference.

We’ll pass on your thank you to John, smash that exam, and all the best out there!

Rated 5 out of 5 stars

Having completed my NVQ Level 3…

Having completed my NVQ Level 3 training with Dr Charles at Edenbridge. The experience of learning from his knowledge was expectional. His guidance, patience and knowledge in his field are exceptional.

I walked into the class 2 weeks ago, spent 2 weeks in his class doing both practical & theoretical training towards my assesement, at the end of it I had not only a better understanding of my learnings, but empowered wanting to learn more.

Go Dr C 💪🏽

August 12, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave such an empowering review!

Level 3 NVQ training takes serious dedication, so having an exceptional lecturer like Dr. Charles to build your confidence and spark that drive for deeper learning is massive.

Glad you had a top experience at the Edenbridge centre, and wish you every success with your career ahead!

Rated 5 out of 5 stars

NVQ Training experience

I've now done core electrical and NVQ training with Access, just completing the NVQ practical training unit with Charles. His knowledge is second to none when it comes to all things electrical. Ive found his training on electrical science particularly useful and enjoyed the training.

August 12, 2026
Unprompted review
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Reply from Access Training

Thanks for taking the time to leave this review!

Wrapping up both your core electrical and NVQ practical units is a massive achievement, and having an instructor like Charles to break down the science makes the entire process so much more rewarding.

Glad you had such a top experience, and wish you every success in the trade moving forward!

Rated 4 out of 5 stars

I’m writing this review after completing practical training in Plumbing

I’m writing this review after completing my practical plumbing training.

There was a 8 weeks wait for each of the first available theory exams and practical training which wasn’t ideal for me as I wanted to get everything done ASAP.

I did my theory exams in Coventry with no major issues, apart from a few low-resolution images EAL test that were quite hard to see.

The 3 weeks of practical training i completed in Edenbridge with Callum. He’s very knowledgeable, approachable and has answered all my questions and then some. Can’t recommend him enough!

4 stars mainly because of the waiting time and the distance I had to travel for the first available practical training. I’ll update the review once I’ve finished the rest of the course.

July 20, 2026
Unprompted review
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Reply from Access Training

Nice one, thanks for sharing your feedback with us!

It’s fantastic to hear that Callum made your practical training at Edenbridge so rewarding. Having an approachable trainer who goes above and beyond to answer every question makes a huge difference in mastering the trade.

At the same time, we hear you loud and clear on the delay and travel distance. We appreciate your patience as we work to optimise our scheduling and regional availability. We'll also flag those EAL exam diagrams right away.

Thank you for choosing Access Training, and wishing you the absolute best as you work through the remainder of your plumbing course!

Rated 5 out of 5 stars

Have just completed NVQ training with…

Have just completed NVQ training with Charles Usigbe at Edenbridge. I have learnt so much and had a great time. Charles pushed us when required to achieve perfect results. His knowledge is inspirational and gets the best out of his students.

August 11, 2026
Unprompted review
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Reply from Access Training

It’s fantastic to hear how much you got out of your NVQ training. Charles really knows how to inspire his students and draw out their absolute best performance.

Thanks for training with Access Training, and wishing you the absolute best with your next steps in the trade!

Rated 5 out of 5 stars

Electrical Course - Sheffield

Although the information provided to me prior to beginning the course differed to the actually course structure I have really enjoyed the Electricians course with Access. Every step of the way they have offered great experience, advice and tips. The practical training in Sheffield was fantastic, we had a great group and John our teacher was brilliant, I would recommend going there to anyone. It has given me a huge amount of confidence doing this as a career.

July 27, 2026
Unprompted review
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Reply from Access Training

Thanks for the review!

It’s brilliant to hear how much John’s practical training boosted your career confidence, and that you had such a great group in Sheffield.

We hear you on the initial structure details and appreciate the constructive note so we can keep our pre-course info accurate.

Thanks for training with Access Training, and wishing you the absolute best with your electrical journey!

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