Accurate Mortgage Group Reviews 

304
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After two discouraging years dealing with banks, we spoke to Amber Smith at the Smyrna TN office and got more information on exactly how to improve our situation than the bank seemed willing to share.... See more

Company replied

Rated 5 out of 5 stars

Janet, Jud & Steve did an amazing job helping us obtain financing for our new home. The process went very smoothly! No hiccups or surprises! They were proficient in planning and executing all the deta... See more

Company replied

Rated 5 out of 5 stars

Dawn and Jodie are an AMAZING team! Through a long and difficult transaction they made sure we stayed on track in within our timelines. Their communication with everyone involved was exceptional, i... See more

Company replied

Rated 5 out of 5 stars

I'm so glad I met Troy Bielicki with Accurate Mortgage Group. He and Jennie Martinez worked with me throughout the whole process! Patience, dedication, and professionalism speak volumes when I think o... See more

Company replied

Company details

  1. Mortgage Lender

Information provided by various external sources

Accurate Mortgage Group, a division of Acopia LLC, is a locally owned and operated mortgage lender in Middle Tennessee. NMLS# 4664


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

304 reviews

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4.6

All reviews

(304)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best customer service ever!

Thank you for keeping us inform with every step and always there when we have questions!

August 14, 2018
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

You're welcome, Hoa, but the pleasure was all ours. Thanks for your business!

Rated 5 out of 5 stars

Very professional and made every aspect…

Very professional and made every aspect of the process easy and understandable. Donnie and his team done an excellent job

August 14, 2018
Unprompted review
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Reply from Accurate Mortgage Group

We appreciate that very much, Barry, and are so glad we could assist you!

Rated 5 out of 5 stars

It was a pleasure doing business with…

It was a pleasure doing business with all the staff very professional and knowledgeable. Highly recommend. Very satisfied!!!

August 13, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Thank you for giving us the chance to assist you and we wish you all the best with your new home, Pablo and Claudia!

Rated 5 out of 5 stars

Great!

Honest, hard working and work around your schedule. Great people that made the process easy.

August 10, 2018
Unprompted review
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Reply from Accurate Mortgage Group

An easy mortgage process for our clients – that's what we live for. Thanks for allowing us to assist you and for you kind words, Kathryn!

Rated 5 out of 5 stars

Service above and beyond

Service above and beyond. Very pleased.

August 9, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Thomas/Eddie, we're thrilled to hear this and truly appreciate you leaving this review. Thank you so much for your business!

Rated 5 out of 5 stars

Matt Hawkins was amazing

Matt Hawkins was amazing. I really appreciated the cash back at closing for being a nurse.

August 8, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Fabulous, Barbara! We love it when the "Honoring our Heroes" program is able to make it a little easier for our everyday heroes to get home financing. Congratulations and thanks for all you do!

Rated 5 out of 5 stars

Awesome crew

Great experience . Updated throughout the whole process. Great group, especially Zach Spencer, turns the foreign language of home loans into laymen’s terms. Highly recommend. Thank

August 8, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Garrett, we're so pleased that your experience went so well. Thanks for your business and your kind review!

Rated 5 out of 5 stars

Awesome company

Awesome company! Highly recommend! Michelle and her team are fantastic!

August 7, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Thanks so much, you two, and congratulations on your new home!

Rated 5 out of 5 stars

Peter Cromley has excellent customer…

Peter Cromley has excellent customer service skills. He made himself available anytime I had a question or concern through the entire process. He helped me tremendously and he has a wealth of knowledge. Great experience.

August 2, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Fabulous news, Joy! We certainly appreciate your business and were happy to be a part of your home financing experience.

Rated 5 out of 5 stars

Chris Phelps is AWESOME

Chris Phelps is AWESOME! very professional, efficient, and a pleasure to work with.

August 1, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Sarah, thanks so much for your review. We love hearing that!

Rated 5 out of 5 stars

Dawn Gaffney was very helpful

Dawn Gaffney was very helpful! She made the process go very easily.

July 31, 2018
Unprompted review
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Reply from Accurate Mortgage Group

So wonderful to hear, Dan. Thank you for your review and your business!

Rated 5 out of 5 stars

Awesome Experience!

Dawn, Jodie and the entire Accurate Mortgage team were awesome to work with! As a first-time home buyer, I had no idea how this all worked. They answered all of my questions and made the process easy and fun! Communication and customer service were outstanding! I would highly recommend Dawn and her team, and have already referred several close friends!

July 30, 2018
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

Bethany, you hit the nail on the head regarding what we aim to do for our clients - making the mortgage process easy and fun. We're delighted we could assist you with your first home purchase and we're humbled that you're already recommending our services to your friends. Congratulations on your new home!

Rated 5 out of 5 stars

Best group to work with

Best group to work with. Very professional and easy to understand. Great first time home buying experience.

July 30, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Brock, we are so glad to hear that and we're thrilled we could be a part of helping you buy your first home - congratulations!

Rated 5 out of 5 stars

I have nothing but great things to say…

I have nothing but great things to say about Accurate Mortgage! I worked with the amazing Amber Smith in the Smyrna office, and she was extremely helpful from the first call to closing. The process was very smooth and there was not a moment that I did not know what was needed to move to the next step of the loan process. We were never left in the dark. Their app made it easy to track and upload necessary documents. Thank you, Amber, for making my first home buying experience smooth and fun!

July 26, 2018
Unprompted review
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Reply from Accurate Mortgage Group

We start doing figurative cartwheels around the office when we hear feedback like this, Trevor. Thank you so much for your review and for allowing us to be a part of your first home-buying experience!

Rated 5 out of 5 stars

I would recommend this company to …

I would recommend this company to anyone. Very professional and organized. Terrific Job.

July 23, 2018
Unprompted review
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Reply from Accurate Mortgage Group

We couldn't be more pleased to hear that, Todd. Thank you for your business!

Rated 5 out of 5 stars

Great to work with

great Guys to work with, very helpful and thoughtful. Couldnt have asked for anything better!

July 20, 2018
Unprompted review
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Reply from Accurate Mortgage Group

Very much appreciated, Timothy, and we thank you for the opportunity to assist you with your home financing needs!

Rated 5 out of 5 stars

Mortgage

Working with Dylan (and his wife) to gain pre-qualification for a mortgage was simply a pleasure. I was a first time homeowner and was stepping into the process completely blind and had very little confidence that I would even qualify for a mortgage. However, Dylan proved me wrong and was able to clear up that anxiety. I am now a first time homeowner in a beautiful home. He was able to keep the process simple as he continually reached out to me to give me updates and what kind of information I needed for my application. At the day of closing, everything went smooth and 20 minutes later, I was walking out of the office with house keys in my hand! I definitely recommend Accurate Mortgage Group and Dylan for any mortgage needs - even if there are doubts! Thanks, Dylan - for everything!

July 17, 2018
Unprompted review
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Reply from Accurate Mortgage Group

It's so gratifying to hear this kind of a response, Danielle. Helping first-time homeowners makes us doubly proud because we know how hard they've worked to achieve this milestone in their life. Thank you for choosing us to help you and congratulations on your new home!

Rated 5 out of 5 stars

Dylan Marlin with Accurate Mortgage…

Dylan Marlin with Accurate Mortgage Group is GREAT! Absolutely Recommend doing business with him. Thanks AMG! -Donald

July 17, 2018
Unprompted review
Accurate Mortgage Group logo

Reply from Accurate Mortgage Group

Fabulous to hear, Donald – thanks for allowing us to assist you!

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