Acesecurities Reviews 

Ace Securities are excellent! Sarah and Rebecca especially are so efficient and very thorough. Highly recommend, an excellent parking security company who go the extra mile.

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I recently received parking charges from Ace Security whilst unloading and loading my vehicle outside my flat at a Clarion Housing Group estate. I was on site only briefly, yet Ace issued a ticket with no allowance for the minimum consideration or grace period required under the IPC Code of Practice.

My polite appeal was met with a blunt, dismissive response that completely ignored the facts and simply directed me to their own appeals service, which is widely viewed as biased in favour of parking companies.

This kind of behaviour is not what I’d expect from a company acting on behalf of a major housing association like Clarion. It creates unnecessary stress for residents and visitors, damages Clarion’s reputation for fairness, and undermines trust in how their sites are managed.

I strongly urge Clarion Housing Group to review their contract with Ace Security immediately and ensure their parking enforcement partners treat people with respect, follow the IPC Code properly, and act with basic professionalism.

Until then, my experience suggests that Ace Security’s focus is on revenue, not residents or fair parking management.

Pathetic customer service. Unreasonable and targets people living in area that they patrol with parking fines and general bad attitude. Avoid at all costs.