I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate, The garage were terrific and had my car fixed in 2 days and also listed any advisories for... See more
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Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told... See more
Company replied
Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you
Company replied
Brilliant service Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Marshfield Bank, Middlewich Road, CW2 8UY, Crewe, Cheshire, United Kingdom
- 01270 507490
4.4
Excellent
12 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Pleased with the service
Pleased with the service. Pick up and return
Video sent about the service
December 4, 2025
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Alison, thank you for leaving us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Hero’s in a crisis
I came in recently very stressed about the Citroen airbag car recall and immediate stop drive mandate,
The garage were terrific and had my car fixed in 2 days and also listed any advisories for my upcoming MOT all Free of Charge,
I had read terrible stories on internet reviews about work taking weeks which was obviously terrifying when one is dependant on a car for work and income,
Kia across the road who are part of the Acorn group are offering discounted hire for compromised drivers and loaned a top of the range hire car for a very good price and also refunded any extra days I’d booked.
All in all a scary situation remedied quickly , Thank you so so much for your care and professionalism and to the tech team who are working out of hours to clear backlog,
July 16, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Helen, , thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit . Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience.
Please don't hesitate to reach out if there is anything additional we can do for you.
Take care and have a wonderful day.
Best wishes
Acorn Citroen Crewe
DS3 recall repair
Recently used Acorn for the DS3 recall. What can I say? Fantastic from start to finish. After hearing all the horror stories all over the media of people not getting bookings until 2026, Acorn told me to leave my car with them so they can get it done as soon as it’s my turn (it was illegal to drive anyway so it made more sense for it to be there rather than at home) and in less than 2 days they had phoned me to tell me it was finished! I was all prepared for it to be there for several weeks, after being told just how many cars they currently had on their list to repair. These guys are working practically round the clock to get people back on the road. The customer care is off the scale, the office staff (unsure of the correct title) could not have been nicer, and are genuinely doing their best to help customers in an absolutely unprecedented situation. I also had the pleasure of meeting one of the mechanics when I went to pick up my car, again, could not have been more friendly.
Bear in mind, this is a nationwide recall at no expense to the customer, Acorn also gave my car a full health check and even a wash-at no cost to me.
I’m genuinely blown away at the speed my car was fixed and the level of care provided.
Take note Stellantis and Citroen-THIS is customer care. You owe your reputation to dealerships like this
July 6, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Sarah, thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn. Our team at the reception desk works hard to provide exceptional service to all of our customers, i will pass along your comment to the team. . Please do not hesitate to reach out if there is anything additional we can do for you. We do hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Citroen.
Excellent customer service as always.
June 22, 2025
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
Friendly team very efficient and my car…
Friendly team very efficient and my car came home.with me sparkling clean inside and out. 👍🏻
June 19, 2025
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Helen, Thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Crewe
Lady
Collecting my Kia really helps,my husband has vascular dementia so very difficult to bring him. The service is brilliant thank you
March 8, 2025
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Anne, thank you for taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Elizabeth, thank you for taking the time to leave a review for us at Acorn Suzuki Crewe. We're happy we could meet your expectations. Thanks for your praise and kind comments about our team. Our team works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Please don't hesitate to reach out if there's anything additional we can do for you. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Suzuki Crewe
I am happy with my service and staff…
I am happy with my service and staff members also very helpful
January 25, 2025
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Citroen Crewe
10k service,
very easy and pleasant experience, I had a loan car which was new, and they answered every question I had
October 25, 2024
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
We appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Fab emergency help
Thank you so much for sorting out my tyres last minute and getting me on my way.
September 16, 2024
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Rosemary we appreciate you taking the time to leave us this feedback. we are so pleased you enjoyed your visit to Acorn Crewe. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Crewe
Brilliant service
Brilliant service
Picked car up from our house. Work was done. Then phone call to say car was ready to be delivered back to our home. Fantastic no messing about with courtesy cars.
July 20, 2024
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello Karen, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Have a great day.
Best wishes
Acorn Kia Crewe
This is my first service with you and I…
This is my first service with you and I found the whole experience smooth my only gripe is not returning the settings to ware they were but not a problem as Rebecca was thate to help ((I am 82) so thanks very much will see you all next year
June 12, 2024
Reply from Acorn Motor Group - Acorn Citroen Approved Aftersales
Hello David , we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acorn Kia (Crewe)! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day.
Best wishes
Acorn Kia Crewe
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