Dan has made every step of the ordering process so easy & smooth running for us. Great communication & made to feel like a valuable customer with regular updates along the way. So glad we chose acorn... See more
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After a slightly inauspicious start last year, I booked my car in for it's yearly service and MOT. I can honestly say that the service this year, from start to finish, has been fabulous. From boo... See more
Company replied
Great experience, frendly welcoming knowledgeable staff. No hassle sales, we knew what we wanted and Mathew delivered 😊
Company replied
I recently visited Acorn Warrington branch with a problem that I have had with the car since I bought the car from another Kia dealership who wouldn’t admit there was a problem. So after having the ca... See more
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Company details
Written by the company
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Contact info
Manchester Road, WA1 3TZ, Warrington, Paddington, United Kingdom
- 01925 851574
4.8
Excellent
617 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Gwen , we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us . We're happy we could meet your expectations. Thanks for your praise and kind comments about Dan and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington
Good experience at Acorn Warrington
Supported well by staff at Acorn Warrington. Bought new Kia and all went smoothly.
June 19, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Leanne, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us . We're happy we could meet your expectations. we're happy you found our staff to be so supportive during your experience. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Not a good environment to buy a car
Let’s start with the best bit. Lewis , only a young lad but left a lasting impression, and we were thrown to him because the first guy didn’t think we would do the business. It was a building site, not great when you are expecting a great experience. All they had was a couple of portacabins, with the smell of sewage wafting in from the toilet block a few yards away. Now considering how much is being spent on this refurbishment a bit more on a mobile home with a few comforts would go a long way to improve the experience. And certainly it was not disabled friendly, only having steps to get in. Back to the 5*. Lewis could not be more helpful, including delivering the car and taking time to make sure all was as it should be. Head office you have great staff, give them the tools to do their job
June 21, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Kenneth, Thank you for your praise and kind comments about Lewis and our team. Our team works hard to provide exceptional service to all of our customers. Thank you for bearing with us whilst we undergo a major refurbishment. We always strive to provide top quality service to every guest and are disappointed to hear that your experience here at Acorn Kia Warrington had some points which you have raised. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Happy with the experience
Took my car to Kia in Warrington for a service and MOT. Was able to book the car in earlier than the appointment which meant that I could catch an earlier bus back home. The receptionist was very friendly and helpful. The video that I was sent to show me the checking of the tyres and looking at the underside of the car was exceedingly helpful. Overall the experience was very good.
June 12, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Lizziebee, we appreciate you taking the time to leave us this feedback. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Reply from Acorn Motor Group - Acorn Kia Warrington
Hi there, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Efficient service with no problems
June 19, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Derek , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Amazing service Dan was so helpful from start to finish
Dan was amazing from start to finish of the whole process. Dan Made us all feel at ease and kept us fully update throughout from the car being shipped over to when hand over date would be and on collection answered any questions and made sure we was fully equipped to drive off with all the knowledge needed on the car. Amazing!
June 17, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Sara, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found Dan and our team welcoming and professional during your visit to Acorn. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business. We do hope we can be of assistance in the future. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Tommy, we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything . We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
I have received very good service from…
I have received very good service from Sean Stubbs. He has made the process of buying a car very easy. Wonderful company. Thanks🙂
June 19, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Thomas , we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us. . We're happy we could meet your expectations .We're happy you found Sean and our staff to be so supportive during your experience . If you have any further questions, please give us a call. We're always happy to help. We're looking forward to your next visit with us to collect your new car. We sincerely thank you for your business. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Kia warranty repair
Took my kia in for repair, waited couple of weeks for an appointment but repair was carried out quickly and under warranty. Reception staff were very friendly and professional. Can't comment on facilities as construction work being undertaken at the moment
June 12, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Mr Johnson, we appreciate you taking the time to leave us this feedback. Thank you for bearing with us whilst we undergo a major refurbishment. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Highly professional
Highly professional. Dan answered all my questions and was very prepared to discuss any concerns I had. Once ordered he kept me up to date with regular progress reports on the expected dates.
The actual handover was very smooth.
A pleasure doing business with Dan - friendly but efficient
June 12, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Roger, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us . We're happy we could meet your expectations. we're happy you found Dan to be so supportive during your experience. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for your business, and look forward to seeing you again soon. Take care and enjoy your new car, have a great day.
Best wishes
Acorn Kia Warrington
Reply from Acorn Motor Group - Acorn Kia Warrington
Ele, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 01925 851574 when you have a chance.Alternatively e mail customercare@acorn-group.co.uk. Thank you, and we look forward to hearing from you
Dan Jackson handed the keys to our kia…
Dan Jackson handed the keys to our kia ,gave a thorough instruction of the vehicle ,answered all questions more than once .dan is a credit to kia and we are very happy to deal with acorn kia many thanks.
June 6, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Alan , we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team welcoming and professional during your visit to Acorn . Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. If you have any further questions, please give us a call. We're always happy to help. We sincerely thank you for the positive review, and look forward to seeing you again soon. Take care and enjoy your new car. Have a great day.
Best wishes
Acorn Kia Warrington
Service was completed disappointed with no valet again!
Service was completed and infotainment system seems to be fixed after I informed them twice previously that there was a problem with it where the screen would just turn black randomly. I haven’t been able to drive it since bringing it home due to health reasons. The reason I didn’t give 5 stars is because this was the 2nd service since receiving the car and on the 1st service I was told they ran out of time to valet and clean it but they would ensure it was done thoroughly on the next service. The outside had been washed but no valet inside the car was done which was slightly disappointing considering the promise from the 1st service. I will update my review if my infotainment system isn’t fixed as initially I was told it would need to be booked in for a full day to inspect it yet upon this service they seem to have fixed it as my husband drove the car home and said the screen did not go black once so not sure why I was told it had to be an all day problem when first mentioned.
EDIT** My normal main key for the car no longer works so I’m having to use my spare key so I only have 1 working key which I found out yesterday and the infotainment system doesn’t go black now but does pause temporarily every so often which isn’t a massive problem. My apple car play no longer works regardless of how many leads I have tried but it’s more the fact I am now left with just 1 working key which I will have to try and resolve but due to my health I am unable to do at the moment.
June 4, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Kelly, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thanks for bringing this matter to our attention. We take all our customers feedback very seriously, and your comments have been passed onto our management team. in order that they may follow this up. We do hope we can be of assistance in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Disappointed
The drivers side car may was very muddy on collection.
The fitting of the accessories was ordered and paid for before the car was collected ( the accessories were out of order at the time ).
At collection of my vehicle was asked if I had been given a quote for the work.
I should not have to say the work was is already paid for.
May 23, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hi there, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at 01925 851574. or alternatively e mail customercare@acorn-group,co.uk. so we can address this situation directly. Thank you and we look forward to hearing from you.
Excellent service.
I received excellent service when my car was called for a safety check. Office staff were pleasant and helpful. As there was no waiting area for customers due to major refurbishment work I was offered tea and cake in the nearby pub. Thank you.
June 6, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Pauline, we appreciate you taking the time to leave us this feedback. Thank you for bearing with us whilst we undergo a major refurbishment. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Tea and cake sounds like my type of afternoon😊 Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Amazing experience
Amazing experience. Dan went above and beyond to get my car sorted, really appreciate it would highly recommend.
June 8, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Warrington
Hi there, we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us . We're happy we could meet your expectations. We are thrilled to hear that you found Dan and our team welcoming and professional during your visit to Acorn. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, take care and have a great day.
Best wishes
Acorn Kia Warrington
Very professional service.
Very professional service.
Kia Proceed service, very informative video sent and extremely happy with all aspects of the service provider.
Highly recommended
June 4, 2025
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Colin , we appreciate you taking the time to leave us this feedback. Our team at the reception desk works hard to provide exceptional service to all of our customers. We truly appreciate your recognition and are glad you had a great experience. Feel free to reach out to us if you need anything. We hope to be of service to you again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
Faith restored in dealership sales!
Faith restored in dealership sales!
After 2 disastrous purchases of other vehicles from other dealers Sean saved the day and my sanity. An absolute pleasure to deal with! Zero pressure nothing was too much for Sean! Even stayed late so I could collect my car. Once i'd picked the car I wanted he went above and beyond to make sure of a speedy turnaround knowing I was without a car and in dire need for my new job! I wouldn't hesitate to recommend Sean and all at Acorn. A firm 10/10 from me. Thanks to all at Acorn Kia Warrington. I'll be back for that EV9 at some point 😬😬😍
June 2, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Warrington
Hi there, thank you for taking the time to leave a review for us at Acorn Kia Warrington. We're happy we could meet your expectations, We are thrilled to hear that you found Sean and our team welcoming and professional during your visit. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service to all our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care and enjoy your new car. Have a wonderful day.
Best wishes
Acorn Kia Warrington
Excellent service
Excellent service would definitely recommend and I would go back again. Dan was helpful and made the whole experience of buying a car stress free
June 3, 2025
Unprompted review
Reply from Acorn Motor Group - Acorn Kia Warrington
Hello Matthew , we are so pleased you enjoyed your visit to Acorn Kia Warrington. Thank you for taking the time to leave a review for us. We're happy we could meet your expectations. Thanks for your praise and kind comments about Dan and our team. it's experiences like yours that really keep us motivated. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care and have a great day.
Best wishes
Acorn Kia Warrington
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