Active Online Security Reviews 

42
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am very happy with this purchase. Had some questions prior to purchasing and these were all answered very promptly. Process of purchasing was easy enough and delivery was relatively quick. I had th... See more

Company replied

Rated 5 out of 5 stars

Very easy and pleasant to deal with. Fast service and good problem-solving solutions. Would recommend them.

Rated 5 out of 5 stars

Steve is amazing always goes the extra mile super helpful. Anytime I call he is there to help sort out whatever mess I have got my self into, re setting the system after a medal changeover or tracki... See more

Company replied

Rated 5 out of 5 stars

Always very friendly and helpful. Great service! NVR and IP cameras are great, with lots of products to choose from. After the first try, our company only purchases CCTV products from ActiveOnline. Th... See more

Company replied

Company details

  1. Security Equipment Store
  2. also in
  3. Car Alarm Supplier
  4. Computer Networking Center
  5. Lighting Store
  6. Telecommunications Equipment Supplier

Written by the company

Active Online Security is a small independent consulting firm specialising in the support of organisations or individuals sourcing Telecommunication, IT, Security, or internet products and / or services or seeking options with their existing services. Our Mission: Provide self-motivated consumers and trade customers with professional-level technical equipment, as well as the advice, information, and support they need to integrate their projects effortlessly. Decoupling supply from installation and offering expertise and assistance in the selection, setup, and operation of technical equipment saves clients money throughout the course of the project. Our guiding principles are based on ensuring we understand your requirements and then matching those with the appropriate systems or advice. We won’t sell you a product that is not suitable for your application. If we do sell to you then we back that up with full service for the life of that product or service. We are not just an online reseller! We offer advice and ongoing support for our customers projects. Our service is personal and continues long after the sale. We enable DIY customers to take control of the project and save through managing the design and purchase of systems and overseeing the installation.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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4.8

All reviews

(42)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product arrived on time

Product arrived on time, was exactly as described. Thankyou, it's up and running already.

July 1, 2025
Active Online Security logo

Reply from Active Online Security

That is good to hear Leo. We hope to see you again soon

Rated 5 out of 5 stars

Rhino Universal Alarm

Excellent customer service and great products. Would highly recommend this company to anyone 5 🌟

July 8, 2025
Unprompted review
Active Online Security logo

Reply from Active Online Security

Thanks for the great review Craig! Tell your friends ;-)

Rated 5 out of 5 stars

ir light panel

thanks guys for great service and prompt delivery of
my purchase, the ir light works great as i already have
the same unit in my security system and this compliments the cameras

June 20, 2025
Active Online Security logo

Reply from Active Online Security

Thanks for the great review. We look forward to working with you again

Rated 5 out of 5 stars

Great service

Great service, fast delivery.

June 18, 2025
Active Online Security logo

Reply from Active Online Security

Thank you for the great review! We hope to see you again.

Rated 5 out of 5 stars

honest

honest, prompt delivery easy peasy great experience

April 11, 2025
Active Online Security logo

Reply from Active Online Security

Thanks for the great review Brad. I hope we can do further business with you.

Rated 5 out of 5 stars

Always very friendly and helpful

Always very friendly and helpful. Great service! NVR and IP cameras are great, with lots of products to choose from. After the first try, our company only purchases CCTV products from ActiveOnline. They also helped with our old products which were purchased from another place.

April 28, 2025
Active Online Security logo

Reply from Active Online Security

Thanks for the great review Li Li. We value the relationship with Lifeline Harbour to Hawkesbury

Rated 5 out of 5 stars

Akuvox R20K

I recently purchased a driveway intercom from Active Online. My customer experience from product selection, delivery to post sale support was outstanding, and I would have to say that Steve went above and beyond in every respect. It’s rare that we have the opportunity to deal with someone who is so knowledgeable, experienced and passionate about what they do and are committed to an excellent outcome for the customer. This is the second purchase I have made from Active Online, and I will most certainly be buying from Steve again in the future.

January 17, 2025
Unprompted review
Active Online Security logo

Reply from Active Online Security

Thanks for the excellent review Phil. We look forward to working with you again.

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