I am very happy with this purchase. Had some questions prior to purchasing and these were all answered very promptly. Process of purchasing was easy enough and delivery was relatively quick. I had th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I am very happy with this purchase. Had some questions prior to purchasing and these were all answered very promptly. Process of purchasing was easy enough and delivery was relatively quick. I had th... See more
Company replied
Very easy and pleasant to deal with. Fast service and good problem-solving solutions. Would recommend them.
Steve is amazing always goes the extra mile super helpful. Anytime I call he is there to help sort out whatever mess I have got my self into, re setting the system after a medal changeover or tracki... See more
Company replied
Always very friendly and helpful. Great service! NVR and IP cameras are great, with lots of products to choose from. After the first try, our company only purchases CCTV products from ActiveOnline. Th... See more
Company replied
Active Online Security is a small independent consulting firm specialising in the support of organisations or individuals sourcing Telecommunication, IT, Security, or internet products and / or services or seeking options with their existing services. Our Mission: Provide self-motivated consumers and trade customers with professional-level technical equipment, as well as the advice, information, and support they need to integrate their projects effortlessly. Decoupling supply from installation and offering expertise and assistance in the selection, setup, and operation of technical equipment saves clients money throughout the course of the project. Our guiding principles are based on ensuring we understand your requirements and then matching those with the appropriate systems or advice. We won’t sell you a product that is not suitable for your application. If we do sell to you then we back that up with full service for the life of that product or service. We are not just an online reseller! We offer advice and ongoing support for our customers projects. Our service is personal and continues long after the sale. We enable DIY customers to take control of the project and save through managing the design and purchase of systems and overseeing the installation.
10 Tom Latimer Court, 4213, Worongary, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Active Online always go above and beyond with customer service. Very knowledgeable.

Reply from Active Online Security
Product arrived on time, was exactly as described. Thankyou, it's up and running already.

Reply from Active Online Security
Excellent customer service and great products. Would highly recommend this company to anyone 5 🌟

Reply from Active Online Security
thanks guys for great service and prompt delivery of
my purchase, the ir light works great as i already have
the same unit in my security system and this compliments the cameras

Reply from Active Online Security

Reply from Active Online Security
Very good communication and prompt delivery of purchased items,
Thankyou

Reply from Active Online Security

Reply from Active Online Security
Always very friendly and helpful. Great service! NVR and IP cameras are great, with lots of products to choose from. After the first try, our company only purchases CCTV products from ActiveOnline. They also helped with our old products which were purchased from another place.

Reply from Active Online Security
I recently purchased a driveway intercom from Active Online. My customer experience from product selection, delivery to post sale support was outstanding, and I would have to say that Steve went above and beyond in every respect. It’s rare that we have the opportunity to deal with someone who is so knowledgeable, experienced and passionate about what they do and are committed to an excellent outcome for the customer. This is the second purchase I have made from Active Online, and I will most certainly be buying from Steve again in the future.

Reply from Active Online Security
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.