I can add my positive feedback to the rest.
From start to finish, from my initial enquiries, subsequent negotiations and eventual purchase of my motorcycle, Adamsons and more specifically Alastair’s, prompt response to questions (even out of hours and at weekends), requests for additional photos/videos, honesty and integrity, showed how and why they have the superb feedback they have. As a business owner myself, I am acutely aware, that even when trying your upmost to keep your customers happy, occasionally you may slip up, or sometimes you come accross a client who frankly, is just unreasonable. In twelve years of trading, I can fortunately count such incidents on one hand. Take it from me, for Adamsons to have absolutely zero negative feedback, demonstrates an enormous amount of effort to do the right thing and go the extra mile. My bike was exactly as described, even given a new M.O.T. without me requesting it. The buying process was as simple and courteous as it could have been, and even the potentially contentious negotiation stage was handled with understanding and respect. The bike was delivered carefully and with great communication and at the agreed time. I’m trying to think how they could improve………….no, can’t think of anything right now. They even offered after receiving a deposit payment, to deliver the bike nearly 200 miles for me to see it (on the understandable agreement that I fully intended to purchase it, if it was as described), but with the offer to take it back, and refund my deposit if I was in anyway unhappy! That’s incredible service, and shows their commitment to describe their vehicles honestly. Alastair said to me he has never had to take a bike back, and I’m pleased to say I didn’t have to break his record. Thank you Alastair, and all the team at Adamsons. Your reputation is well deserved, and I would add my unequivocal recommendation that you strongly consider them for your next purchase.
November 1, 2025
Unprompted review